Ramses Gamez-Reyes
Cathedral City,CA
Summary
Offering friendly and cooperative attitude, with willingness to learn and grow in dynamic environment. Brings understanding of importance of customer service and teamwork, along with ability to handle tasks efficiently and accurately. Ready to use and develop communication and problem-solving skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Crew Member
McDonald's
Laramie, WY
10.2025 - 03.2026
- Operated kitchen equipment and maintained cleanliness to comply with health and safety standards.
- Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
- Collaborated with team members to efficiently serve customers during peak hours, enhancing workflow efficiency.
Security Forces Member
Allied Universal Security Services
Laramie, WY
09.2025 - 03.2026
- Conducted regular security patrols to ensure safety and compliance across assigned premises.
- Identified and reported suspicious activity to prevent security incidents.
- Facilitated various events and provided guidance to customers throughout the process.
Cashier/Cook
Jack in the Box
Cathedral City, CA
09.2024 - 06.2025
- Assisted in resolving customer conflicts effectively. Enhanced order-taking efficiency and food preparation skills. Developed into a more competent team member.
- Maintained cleanliness and organization of work area to ensure safety standards.
- Collaborated with team members to maintain optimal service levels during peak hours.
Cashier/Cook
El Pollo Loco
Palm Desert, CA
11.2023 - 09.2024
- Managed customer interactions to enhance satisfaction and loyalty. Oversaw cooking processes to maintain quality and safety. Developed training programs for new hires to ensure operational efficiency.
- Resolved customer inquiries and complaints promptly, enhancing overall satisfaction.
- Assisted customers with menu selections, providing accurate information on promotions.
Lube Tech
Pilots Garage
Thousand Palms, CA
06.2024 - 08.2024
- Oversaw routine maintenance operations, including oil changes and brake replacements, to ensure vehicle safety and performance. Collaborated with experienced technicians on advanced repair projects to enhance skill set.
- Summer job
Education
Diesel Mechanics
WyoTech
Laramie, WY03-2026
Highschool Diploma -
Rancho Mirage Highschool
Rancho Mirage, CA06-2025
ASE Certificate - undefined
College Of the Desert
Palm Desert, CA08-2024
Skills
- Great at communication
- Quick Learner
- Attention to detail
- Customer service
- Active listener
- Teamwork and collaboration
- Time management
- Problem-solving
Certification
- 609
- 608-Certified - Universal tech(Type I, II, & III)
- Pro-cut Level 1 Certified
- Multimeter Certified
- ASE- Entry Level - Medium/Heavy Truck - Steering and Suspension
- ASE-Brakes
- ASE-Diesel Engines
- ASE-Electrical/Electronic Systems
- ASE-Steering and Suspension
- S/P2-Heavy-Duty/Diesel Technology Safety
- S/P2-Heavy-Duty/Diesel Technology Pollution Prevention
- S/P2-Electric Vehicle Safety
- Fontaine-Fifth wheel certified
- Bendix-comprehensive air brake training program
- Trimble- GCS Machine Components
- Kenworth Truck Basics
LANGUAGES
English- fluent in speaking, understanding, and writing.
Spanish-Fluent in speaking, understanding, and writing.
Timeline
Crew Member
McDonald's
10.2025 - 03.2026
Security Forces Member
Allied Universal Security Services
09.2025 - 03.2026
Cashier/Cook
Jack in the Box
09.2024 - 06.2025
Lube Tech
Pilots Garage
06.2024 - 08.2024
Cashier/Cook
El Pollo Loco
11.2023 - 09.2024
ASE Certificate - undefined
College Of the Desert
Diesel Mechanics
WyoTech
Highschool Diploma -
Rancho Mirage Highschool
AWARDS
Good Samaritan Award- Present by WyoTech