Ramsey Abdel
IRVINE,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. with excellent client oversight, issue resolution and relationship-building expertise. Maximized repeat business opportunities and utilized proven prospecting techniques to expand client base. High-level sales cycle knowledge and strong collaborative skills leading to optimum outcomes.
Overview
10
10
years of professional experience
5
5
Certification
Work History
Senior Account Manager
Vercy Financial
05.2022 - 12.2022
- Developed productive relationships with business representatives and consulted closely to uncover needs and match available solutions.
- Established, documented and implemented account management processes and procedures.
- Oversaw multiple accounts and worked diligently to meet and exceed performance goals.
Administrative Coordinator
Stitch Note USA
Anaheim, CA
01.2021 - 12.2021
- Developed successful filing system to increase ability to retain and recover documents, reports and records.
- Assisting with marketing brand essentials and new product lines
- Taking inventory of products and shipping essentials to consumers, manufacturers, and clients
Debt Resolution Specialist
BackStone Financial Solutions
02.2019 - 12.2020
- Authored settlement agreement documents containing resolutions and obtained signatures from both parties to finalize agreements.
- Educated disputants on laws, regulations and procedures applying to cases and potential legal roadblocks for proposed solutions.
- Readied settlement paperwork for signature.
Senior Account Manager
Arete Financial Freedom
Santa Ana, CA
05.2017 - 12.2018
- Here at Arete we aid our clients with rectifying and or fixing their financial situation through the many programs that facilitate here.
Account Executive
Balboa Capital
Costa Mesa, CA
09.2016 - 03.2017
- Manages the interests of a particular client, by continually striving to improve products and processes, while helping our customers grow
- Dealing with QSR and hospitality franchisees regarding projects, renovations, remodels and equipment finance.
Law Clerk
Abouelsood & Associates
Irvine, CA
01.2016 - 08.2016
- Prepare legal documents, including briefs, pleadings, appeals, wills, contracts, and real estate closing statements
- Meet with clients and other professionals to discuss details of the case
- File pleadings with the court clerk
Sales representative
Auto Nation Honda
Costa Mesa, CA
01.2014 - 11.2015
- Understanding the automobiles, you have, by studying the characteristics, capabilities, and features by the comparing and contrasting all competitive models
- I also developed several buyers by maintaining rapport with previous customers and suggesting trade-ins
- Greeting all drop-ins by responding to inquiries; recommending sales campaigns and promotions
- AutoNation / commission customer service representative.
Customer service representative
Macy's Federated
Costa Mesa, CA
01.2011 - 09.2014
- Direct and coordinate activities involving sales of manufactured products, services, commodities, real estate, or other subjects of sale
- Resolve customer complaints regarding sales and service
- Figure out price schedules and discount rates.
Education
Bachelor of Science - Social And Behavioral Sciences
California State University Dominguez Hills
08.2016
Associate of Science -
Orange Coast College
05.2013
U Transfer Program, Social and Behavioral Sciences -
Golden West College
05.2013
High School Diploma -
Fountain Valley High School
05.2009
Skills
- Professional ethics understanding
- Excellent
- Agreement preparation
- Lead prospecting
- Account servicing
- Network development
- Staff Training
- Account acquisition
- National accounts
- Order management
- Very Good
- Supply Inventory Control
- Document and File Management
- Microsoft Office
- Research and Analytical Skills
- Accounting Policy and Control
Additional Information
- Additional Information Awards/Achievements, , Award of Outstanding achievement in the work study State Senator Award of achievement United Nations Award of Achievement 3 years
Languages
English
Native/ Bilingual
Arabic
Native/ Bilingual
Certification
- Salesforce
- Licensed realestate - 2023
Timeline
Senior Account Manager
Vercy Financial
05.2022 - 12.2022
Administrative Coordinator
Stitch Note USA
01.2021 - 12.2021
Debt Resolution Specialist
BackStone Financial Solutions
02.2019 - 12.2020
Senior Account Manager
Arete Financial Freedom
05.2017 - 12.2018
Account Executive
Balboa Capital
09.2016 - 03.2017
Law Clerk
Abouelsood & Associates
01.2016 - 08.2016
Sales representative
Auto Nation Honda
01.2014 - 11.2015
Customer service representative
Macy's Federated
01.2011 - 09.2014
Bachelor of Science - Social And Behavioral Sciences
California State University Dominguez Hills
Associate of Science -
Orange Coast College
U Transfer Program, Social and Behavioral Sciences -
Golden West College
High School Diploma -
Fountain Valley High School