Summary
Overview
Work History
Education
Skills
References
Timeline
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RAMSEY CHERILLA

Wooster,OH

Summary

Enthusiastic Customer Service Cashier with experience developing effective methods of service delivery. Supports company values and prioritizes tasks to meet consumer needs. Possesses good public relations and communication skills to promote repeat business opportunities.

Overview

28
28
years of professional experience

Work History

Customer Service Cashier

CVS Pharmacy
Wooster, OH
1/3/2006 - Current
  • Assisted customers with locating merchandise within the store.
  • Adhered to company policies concerning returns, exchanges, and refunds, including proper documentation completion.
  • Answered incoming phone calls from customers regarding product availability or store locations.
  • Greeted customers and provided friendly customer service.
  • Resolved customer complaints in a professional manner.
  • Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
  • Operated cash registers to process payments for goods and services.
  • Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
  • Verified that all coupons were valid prior to processing them into the system.

Sanitation Worker

Frito-Lay
Wooster, OH
08.1996 - 05.1998
  • Utilized chemicals such as detergents, disinfectants and polishes safely.
  • Collaborated with team members to complete assigned tasks efficiently and effectively.
  • Ensured compliance with local health codes by inspecting facility periodically.
  • Followed all safety procedures when handling hazardous materials.
  • Performed periodic deep cleans of entire facility as needed.
  • Sanitized food processing areas according to safety protocols.
  • Swept, mopped and scrubbed floors in production areas.
  • Operated power scrubber, pressure washer, vacuum cleaner, steam cleaner and other cleaning equipment.

Production Worker

Action Coupling & Equipment
Holmesville, OH
5/7/1998 - 10/15/99
  • Ensure that safety guidelines are followed at all times while operating machinery.
  • Check products for accuracy using measuring instruments such as calipers, micrometers, gauges.
  • Record production information such as quantities produced and materials used on daily logs.
  • Replace worn tools, sharpen cutting tools, adjust machinery components.
  • Observe machine operations to detect any problems or defects in the finished product.

Packer Operator

Rubbermaid Inc.
Wooster, OH
1991 - 1995
  • Verified accuracy of product labels and bar codes.
  • Identified defective packages by visually inspecting contents against packing list before sealing cartons.
  • Reported any malfunctions or damages to supervisor immediately upon discovery.
  • Operated automated packaging machinery to package goods according to customer specifications.
  • Ensured compliance with quality assurance standards throughout the packing process.
  • Used hand tools such as box cutters, tape dispensers, staplers, scales. as needed.

Education

Business Management Technology

University of Akron - Wayne College
Orrville, OH
05-1996

Skills

  • Customer Service
  • Merchandise Restocking
  • Check processing
  • Cash Handling
  • Customer Complaint Resolution
  • Payment Collection
  • Positive and professional

References

References available upon request.

Timeline

Sanitation Worker

Frito-Lay
08.1996 - 05.1998

Customer Service Cashier

CVS Pharmacy
1/3/2006 - Current

Production Worker

Action Coupling & Equipment
5/7/1998 - 10/15/99

Packer Operator

Rubbermaid Inc.
1991 - 1995

Business Management Technology

University of Akron - Wayne College

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RAMSEY CHERILLA