Ramsey Ferguson

• Conducted safety education to employees to increase awareness of safety hazards and empower employees to work safely.
• Inspected worksites, practices, and gear for compliance with established safety standards.
• Attended bi-weekly safety meeting to raise safety concerns as well as solutions to those concerns.

• Greeted new hires to create welcoming atmosphere.
• Trained and mentored new Amazon Associates in safety and standard work procedures.
• Help to remove barriers that were preventing Associates to meet quality and productivity expectation through retraining.
• Provided cross training to Associates from other departments to assist with operational policies and procedures to drive services.

• Worked fast and efficiently to meet assigned daily quotas and maintained a rate in the top 5 percent of my building.
• Used computer screens and RF scanners to verify items accurately then placed the item in the correct while simultaneously hitting the rack light to complete the process.
• Maintain a clean and safe working environment.
• Took on extra hours and shifts during busy periods to meet tight shipping deadlines.

• Responsible for maintaining a health AR floor by removing obstructions and managing downed drives and putting them back into service

• Collected lost customer shipments from the AR floor, scanned and put them back into pods in order to help fulfill our customer promise and maintain an accurate count of building inventory.

• Responsible for removing barriers by providing safe and organized stations so the pickers can get off to a fast start once they sign in to their stations.

•Greet and thank Associates for showing up on time and for their hard work.

• Provide coaching and encouragement to Associates who are struggling with quality or productivity.

• Clear jammed lines, fix station issues, and to keep ARSAW stations filled with totes so our associate can fulfill our customer orders.

• Answered telephone calls and scheduled appointments for clients.
• Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
• Managed business customer service, responding to requests and concerns promptly.
• Styled hair according to customer preferences.