Ramsey Isaac White
Worcester,United States
Summary
Military Veteran with expertise in executive support, recognized for exceptional productivity and efficient task execution. Specializes in advanced scheduling, document management, and handling confidential correspondence. Proven skills in time management, problem-solving, and communication, facilitating seamless operations in dynamic environments.
Overview
26
26
years of professional experience
Work History
Executive Assistant
Health & Human Services Administration
Washington, United States
12.2022 - Current
- Managed calendars for OF executives, exercising authority over appointments and scheduling conflicts.
- Coordinated logistics for meetings, including room arrangements and reminders of commitments.
- Prioritized urgent matters in supervisor's absence, ensuring readiness of materials for discussions.
- Organized and maintained office filing system, digitizing documents for efficient access.
- Developed tracking system for correspondence to monitor inflow and outflow efficiently.
- Conducted data entry and document scanning, maintaining accuracy in automated systems.
- Assisted in analytical studies related to organizational programs and operations.
- Prepared correspondence and reports, providing recommendations for management briefings.
Staff Assistant
Health & Human Services Administration
Washington, United States
04.2021 - 12.2022
- Managed calendars and appointments for executives, ensuring timely commitments.
- Resolved scheduling conflicts and arranged meeting spaces for conferences.
- Anticipated material needs for significant meetings, organizing necessary resources.
- Monitored correspondence to ensure compliance with deadlines and prompt responses.
- Screened documents for construction, format, and completeness prior to executive signatures.
- Acted as liaison with officials, facilitating communication on assignment progress.
- Coordinated travel arrangements and processed reimbursements in compliance with travel policies.
- Received calls and visitors from high-level agency executives and contractors.
Administrative Program Assistant
Food and Drug Administration
North Bethesda, United States
04.2020 - 04.2021
- Executed timekeeping and Property Custodial Officer duties for 20 divisional personnel.
- Coordinated fiscal year Work Plan development with Division Directors.
- Managed shredding, shipping, production, and purchasing of course materials for 17 FDA Training Officers.
- Maintained Division Outlook Distribution list and emergency contact databases.
- Facilitated In and Out processing of divisional personnel.
- Prepared travel documents for 20 divisional personnel, including Division Director and Assistant Director.
- Updated Division Directors on contract progress and pending submittal timeframes.
- Organized Pre-planning Acquisition Requirement Meetings to align project goals.
Benefits Earning Technician
Social Security Administration
Baltimore, United States
08.2018 - 02.2020
- Reviewed and processed inquiries for Title II, Title XVI, and Black Lung Benefits Program.
- Obtained system queries to analyze data and determine necessary actions for case completion.
- Maintained diaries, earnings records, and documents; prepared follow-up requests as needed.
- Managed incoming correspondence from employers and attorneys regarding beneficiaries' cases.
- Examined claims to ensure all pertinent documentation was collected.
- Communicated with field offices and external customers to obtain and clarify information for timely processing.
- Utilized Item Correction (ICOR) to amend individual earnings records efficiently.
- Processed requests for Social Security Earnings Information, certifying when required.
Employee Health Services Case Manager
Maryland Department of Public Safety and Correctional Services
Baltimore, United States
02.2018 - 07.2018
- Managed health services case management for over 100 correctional personnel at Maryland facility.
- Interpreted and enforced human resources policies regarding medical case management and ADA compliance.
- Collaborated with HR partners to address medical and personnel needs within Department of Public Safety.
- Processed leave events, including FMLA and other medical leaves, in Workday system.
- Coordinated employee donation requests while monitoring sick leave restrictions with facility management.
- Provided counseling to employees and senior management on case concerns through various communication methods.
- Oversaw worker compensation claims and managed return-to-work programs effectively.
- Facilitated referrals for Independent Psychological Evaluations supporting employee health initiatives.
HR Specialist
Georgia Department of Corrections
Forsyth, United States
03.2016 - 05.2017
- Reviewed employee requests for re-classifications, compensation changes, and promotions for GDC's HR Director.
- Developed job analysis, assessment questionnaires, and crediting plans to enhance recruitment processes.
- Applied category rating and merit promotion principles; adjudicated veterans' preference and prepared referral certificates.
- Provided guidance on complex classification issues and created evaluation statements for various positions.
- Conducted position desk audits, preparing comprehensive reports on findings.
- Managed database for 3,000 GDC employees, approving administrative actions via Peoplesoft HRIS.
- Created Correction Officer exit surveys; interviewed personnel and analyzed data for HR Director's briefings.
- Reviewed personnel actions for accuracy and completeness, facilitating new employee orientation processes.
Logistics Manager
US Census Bureau
Atlanta, United States
11.2014 - 02.2016
- Processed, distributed, sorted, and tracked all mail and parcels, including USPS, FedEx, and UPS materials.
- Monitored and processed 50,000 parcels quarterly, ensuring timely delivery.
- Coordinated distribution of Census survey materials to 3,000 employees across seven states.
- Developed and integrated an automated tracking system for incoming and outgoing parcels, enhancing efficiency and accountability.
- Operated automated mailing systems for FedEx, UPS, and USPS to streamline operations.
- Conducted quarterly briefings for Census employees on mail management regulations and suspicious package reporting.
- Ordered and managed Census materials for regional staff and field employees across seven states.
- Negotiated vendor prices for purchasing Census materials, achieving significant savings for the Atlanta Regional Office.
Administrative Assistant
Baltimore City Liquor Board
Baltimore, United States
08.2011 - 10.2014
- Produced Liquor Board Hearing dockets for weekly public hearings at City Hall.
- Served as Liquor Board liaison by answering inquiries, taking notes, and briefing commissioners.
- Collaborated with community groups, law enforcement, and politicians on liquor licensing education.
- Maintained a secure database of over 2,000 Baltimore liquor licenses as Security Manager.
- Functioned as designated officer for EEO, FMLA, and ADA compliance matters.
- Processed 2,000 liquor licenses annually while managing front office operations.
- Streamlined application process to reduce processing time by fifty percent.
- Reviewed background investigations for license applicants and conducted interviews as necessary.
HR Specialist
United States Army
Baltimore, United States
09.1999 - 03.2011
- Managed MDARNG Officer Personnel section, overseeing administrative actions for 1,000 officers.
- Reviewed and processed enlistment contracts, awards, promotions, and unit transfers.
- Led statewide audit and compliance to ensure adherence to state and federal HR regulations.
- Designated EEO, FMLA, and ADA officer responsible for ensuring legal compliance.
- Directed NYARNG pre-mobilization team, auditing over 4,000 military personnel records, earning an Army Commendation Award.
- Served as HR Manager for NYARNG unit, managing administrative needs for 200 personnel.
- Entered payroll data for 200 NYARNG personnel via NY state accounting system.
- Collaborated with NYARNG recruiters at job fairs, consistently exceeding quarterly recruitment quotas.
Education
Bachelor of Arts - Public Administration
University of Baltimore
Baltimore, MD12-2010
Skills
- Office administration and coordination
- Calendar and meeting management
- Document organization and tracking
- Data entry and correspondence
- Time management and prioritization
- Customer service and support
- Analytical and problem-solving skills
- Effective communication strategies
- Travel arrangements and logistics
Timeline
Executive Assistant
Health & Human Services Administration
12.2022 - Current
Staff Assistant
Health & Human Services Administration
04.2021 - 12.2022
Administrative Program Assistant
Food and Drug Administration
04.2020 - 04.2021
Benefits Earning Technician
Social Security Administration
08.2018 - 02.2020
Employee Health Services Case Manager
Maryland Department of Public Safety and Correctional Services
02.2018 - 07.2018
HR Specialist
Georgia Department of Corrections
03.2016 - 05.2017
Logistics Manager
US Census Bureau
11.2014 - 02.2016
Administrative Assistant
Baltimore City Liquor Board
08.2011 - 10.2014
HR Specialist
United States Army
09.1999 - 03.2011
Bachelor of Arts - Public Administration
University of Baltimore
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