RAMSEY LAGUER
The Bronx,NY
Summary
- Supervised and scheduled preventive maintenance.
- Trained soldiers on operator and unit level maintenance.
- Experienced in engine troubleshooting, electrical system repair, hydraulic, and air brake systems
- Motivated team player with excellent communication skills.
- Proficient in the use of Microsoft Word, PowerPoint, Excel and Outlook.
- Excellent understanding and use of U.S. Military and civilian technical manuals
- More than 18 years of maintenance experience. Serves as the Commander's liaison for maintenance and safety; maintains relationships with work center managers; arranges inspection schedules; researches maintenance and operational standards for all unit equipment and functions; inspects equipment for compliance with maintenance standards; evaluates personnel for training progression and training plan effectiveness; identifies safety hazards and risks; ensures all required safety equipment is present and operational; records findings, takes corrective measures, and follows up on long term efforts; evaluates and conducts acceptance inspection on all new equipment. Maintains quality standards by approving incoming materials, in-process production, and finished products; conducts visual and measurement tests; communicates required adjustments to supervisors; documents inspection results by completing reports and logs; summarizes rework and waste; inputs data into quality database; keeps measurement equipment operational; maintains safe and healthy work environment; ensures compliance with regulations and OSHA requirements; distributes lessons learned; accomplishes quality and organization mission by supplementing related results as needed.
Overview
21
21
years of professional experience
Work History
QUALITY CONTROL INSPECTOR
AMENTUM
Poland
01.2022 - Current
- Operated and inspected equipment for initial and final inspections
- Ordered parts for repairs as identified in the initial inspection
- Operated and inspected equipment to confirm repairs and maintenance and insured they were completed per Technical Manual guidelines
- Managed material cost of $20 million operation, focus on amortized products, investment ratio and quality control standards
- Performed 500+ Military Trucks processed & serviced and delivered in high quality & timely manner
- Provided quality control over documents as required
- Ensured quality control, managed routine tests and method validation, reviewed reports, and trained and coached 10 employees
- Optimized quality control & assurance procedures by introducing 10/20 checks
- Provided quality control over documents as required
- Managed parts inventory control resulting in 100% corporate audit pass rate
- Initiated quality assurance plan with supervisor helping 10 workers accomplish quality requirement
- Established a team of 6 people covering every key role in quality control process
- Provided guidance to mechanics during repairs based on initial inspection results
- Recommend revisions to internal maintenance procedures to improve, efficiency and ensure quality workmanship within Army regulations.
QUALITY CONTROL INSPECTOR LEAD
AECOM
BAGRAM
01.2015 - 01.2020
- Supervised the Quality Control Department
- Verified and approved employees daily time sheets, maintenance work orders, and man-hour sheets, and assisted quality control inspectors on daily
- Inspections
- Used GCSS-Army to order parts, change equipment statuses, and look at the Equipment Status Report
- Previous leadership experience
- Created and implemented in-process quality control system that reduced number of faults in final inspection by 62%
- Training of more than 20 people in quality related themes
- Implemented advanced quality control procedures, resulting in a 77% decrease in product returns and complaints.
TECHNICAL INSPECTOR
THE LOGISTIC CORP
New Jersey
01.2010 - 01.2015
- Performed the duties of a QC inspector with the responsibilities of conducting technical inspections, processing equipment records, disposing of equipment, and fielding new equipment
- Conducted initial, in-process, and final inspections on HEMETTS, FMTV, LMTV, PLS, LHS, M-9 ACE and construction equipment
- Conducted 10-20 and DS level maintenance.
- Ensured accuracy of inspection results by reviewing drawings, specifications, work instructions, and other related documents.
- Maintained records of all inspected items including serial numbers, measurements, and defects found during inspection process.
- Trained new inspectors on use of various measuring tools and techniques used in inspection process.
FIELD SERVICE REPRESENTATIVE (FSR)
ITT INDUSTRIES
Germany
01.2007 - 01.2010
- Assisted the 130 The ENG BRIGADE with 20-30 and DS level maintenance
- Troubleshooted and repaired engineering construction equipment
- Assisted the maintenance officer with daily status reports and ESR reports
- Managed a work load of over 20 service request per day
- Resolved 10 critical field issues on vehicles
- Provided guidance to mechanics during repairs based on initial inspection results.
- Provided technical support and troubleshooting assistance to customers in the field.
- Utilized diagnostic tools to identify problems with customer equipment.
- Prepared detailed service reports for each job assignment.
- Developed strong relationships with clients by providing excellent customer service.
- Conducted safety inspections of customer equipment prior to servicing it.
- Scheduled preventative maintenance visits for customers as needed.
CATERRPILLAR FIELD SERVICE TECHNICIAN
RING POWER CAT.
ORLANDO
01.2005 - 01.2007
- Performed troubleshooting on heavy equipment
- Replaced and repaired engines, transmissions, hydraulic systems
- Worked on equipment such as D-6, D-8, 938, AND 725 articulate trucks
- Performed transmission clutch pressure checks, transmission particle counts.
- Inspected and tested mechanical products to locate defects or malfunctions.
- Performed preventative maintenance and repairs on a variety of equipment, including pumps, motors, valves, and other components.
- Repaired and maintained production machinery in accordance with manufacturer specifications.
FIELD SERVICE TECHNICIAN
LOCKHEED MARTIN
Germany
01.2003 - 01.2005
- Performed the duties of a QC inspector
- Responsibilities of conducting technical inspections, processing equipment records, disposing of equipment, and fielding new equipment
- Conducted technical inspections on HEMETTS, HMMVV, LMTV, M-9 ACE, MEP003A 10KW generators and MEP005A 30KW generators
- Conducted 10-20 and DS level maintenance.
- Conducted regular inspections of work sites for hazardous conditions or potential safety risks.
- Inspected and tested mechanical products to locate defects or malfunctions.
- Diagnosed problems using advanced diagnostic tools such as multimeters, oscilloscopes.
- Exceeded monthly company production goals 100% of the time
- Performed troubleshooting on electronic circuits and systems.
- Achieved 100% distribution of military vehicles ready to deploy.
- Prepared detailed reports documenting service activities performed on each job site.
Education
ISO 14001:2015 - Environmental Management Systems (EMS) -
Alison Courses
02.2024
ISO Management System Audit Techniques and Best Practices -
Alison Courses
02.2024
Internal Compliance Auditor Training -
Alison Courses
02.2024
ISO 19011 Lead Auditor -
Alison Courses
01.2024
Quality Assurance (QA) - Techniques and Methodologies -
Alison Courses
01.2024
ISO 9001:2015 Internal Auditor Training -
360 Training
11.2023
Associate of Arts - General Studies
Florida International University
Miami, FLBachelor of Arts -
Harvard University (DCE)
Cambridge, MA 02.2024 - Current
Skills
- EXCEL
- Microsoft Word
- Power Point
- Technical knowledge of all Army wheeled vehicles
- Follow OSHA Requirements
- Product Inspection
- Process Improvement
- Employee Supervision
- Inspection Documentation
- Compliance Enforcement
- Quality Control
- Inspection Procedures
- Quality Management
- Quality Processes
Training
- Caterpillar Factory Training (Tampa, FL).
- GCSS ARMY Training (Afghanistan).
- Maintenance Safety Training (Kabul, Afghanistan).
Timeline
Bachelor of Arts -
Harvard University (DCE)
02.2024 - Current
QUALITY CONTROL INSPECTOR
AMENTUM
01.2022 - Current
QUALITY CONTROL INSPECTOR LEAD
AECOM
01.2015 - 01.2020
TECHNICAL INSPECTOR
THE LOGISTIC CORP
01.2010 - 01.2015
FIELD SERVICE REPRESENTATIVE (FSR)
ITT INDUSTRIES
01.2007 - 01.2010
CATERRPILLAR FIELD SERVICE TECHNICIAN
RING POWER CAT.
01.2005 - 01.2007
FIELD SERVICE TECHNICIAN
LOCKHEED MARTIN
01.2003 - 01.2005
ISO 14001:2015 - Environmental Management Systems (EMS) -
Alison Courses
ISO Management System Audit Techniques and Best Practices -
Alison Courses
Internal Compliance Auditor Training -
Alison Courses
ISO 19011 Lead Auditor -
Alison Courses
Quality Assurance (QA) - Techniques and Methodologies -
Alison Courses
ISO 9001:2015 Internal Auditor Training -
360 Training
Associate of Arts - General Studies
Florida International University
Similar Profiles
Ted RobertsTed Roberts
Work Control Coordinator at AmentumWork Control Coordinator at Amentum
Joe SaucedoJoe Saucedo
Ground Support Equipment Mechanic at AmentumGround Support Equipment Mechanic at Amentum
CHRISTIAN DANSBYCHRISTIAN DANSBY
Information System Security Officer at AmentumInformation System Security Officer at Amentum
Meghan MoranMeghan Moran
Material Coordinator at AmentumMaterial Coordinator at Amentum
Yismely JaquezYismely Jaquez
Group Leader at Acacia NetworkGroup Leader at Acacia Network