Ramsey Ramlall
Davenport,Fl
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking Driver with expertise providing excellent transportation services. Engaging and pleasant personality with safe and accident-free driving record. Seasoned Driver with safe driving record and positive attitude. Highly effective and skilled at determining best routes. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Street Sweeper Operator
Sweeping Corporation Of America
10.2022 - Current
- Minimized liability by consistently following road rules when driving.
- Updated logs and tracking documents accurately and according to schedule requirements.
- Cleaned vehicle regularly to maintain professional appearance.
- Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
- Drove safely in various weather and road conditions to avoid accidents.
- Managed time efficiently in order to complete all tasks within deadlines.
- Different routes daily throughout Sarasota, Manatee, Polk, Hillsborough counties.
- Self-motivated, with strong sense of personal responsibility.
- Skilled at working independently and collaboratively in team environment.
- Proven ability to learn quickly and adapt to new situations.
- Proved successful working within tight deadlines and fast-paced environment.
Traffic Device Maintainer
New York City Department Of Transportation
09.2018 - 10.2022
- Performed inspections, diagnostics and troubleshooting on structures, equipment and devices and determined appropriate repair work.
- Tested airlines and air cylinders on pneumatically operated gates.
- Replaced defective wiring, broken lenses or burned-out light bulbs.
- Drove motor vehicles to job sites.
- Lubricated moving parts on gate-crossing mechanisms and swinging signals.
- Skilled at working independently and collaboratively in team environment.
- Self-motivated, with strong sense of personal responsibility.
- Worked well in team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Read and interpreted circuit prints, blueprints, schematics and drawings to efficiently complete job tasks and projects.
Revenue Collector
New York City Department Of Transportation
11.2016 - 08.2018
- Inspect and prepare collection equipment daily.
- Collected monies deposited in parking meters within five boroughs.
- Recording of defected meter reports daily and follow-ups.
- Loading/ offloading of monies, and or collection equipment on truck and revenue facilities.
- Driving of department vehicles, when assigned.
- Dispatching duties, as needed.
- Skilled at working independently and collaboratively in team environment.
- Proven ability to learn quickly and adapt to new situations.
Sales/Customer Service Specialist
Styn Klette Original Auto Parts
06.2014 - 11.2016
- Processed customer orders and inquiries via phone, email and, in-person communication to foster top-quality service delivery.
- Increased revenue with strategic upselling of products and services to existing customers.
- Delivered superior customer service to retain existing customers and attract future customers.
- Informed customers of sales and promotions to build customer base, boost traffic and increase customer loyalty.
- Fostered top-quality service delivery by answering questions and solving problems related to product information, pricing, diagnostics and order fulfillment.
- Worked with cross-functional teams to facilitate swift resolution of escalated issues.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Trained new employees on customer service, money handling and organizing strategies.
- Quoted prices, credit terms and other bid specifications.
- Maintained current knowledge of evolving changes in marketplace.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Consulted with businesses to supply accurate product and service information.
- Kept detailed records of daily activities through online customer database.
- Attended monthly sales meetings and quarterly sales trainings.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
Merchandiser/ Purchasing/Sales Coordinator
Big Geyser, Inc.
09.2012 - 06.2014
- Kept detailed records of sales and customer information in CRM software, updating database regularly to maintain top-notch service.
- Improved productivity by increasing customer communication and responding to feedback.
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
- Compiled client profiles and entered information into operating system.
- Reduced errors during sales and service processes by devising and deploying template responses.
- Enhanced product presentation and promotional material displays, working alongside retail representatives.
- Employed closing sales techniques, upselling and customer loyalty incentives to boost sales.
- Deployed and assessed strategies for retaining customers and maximizing account servicing opportunities to promote revenue consistency.
- Provided effective recommendations to increase customer satisfaction and marketing effectiveness to secure long-term accounts.
- Handled customer inquiries by staying up-to-date on market and industry trends and finding unique solutions to issues.
Education
High School Diploma -
Franklin K. Lane High School
Brooklyn, NY06.2014
Skills
- Road Safety
- Maintenance Procedures
- Work Orders
- Equipment Operations
- Quality Processes
- Preventative Maintenance
- Inspection Processes
- Operating Log Management
- Equipment Inspection
- Transportation Regulations
- Accurate Documentation
- Daily Vehicle Inspections
- Loading Cargo
- Route Navigation
Certification
Certified City Parking Equipment Service Worker, NYC DOT - 2016
- Dangerous Goods and HAZMAT Training - 2016
- Safety Requirements Training -
Additional Information
References Available
Timeline
Street Sweeper Operator
Sweeping Corporation Of America
10.2022 - Current
Traffic Device Maintainer
New York City Department Of Transportation
09.2018 - 10.2022
Revenue Collector
New York City Department Of Transportation
11.2016 - 08.2018
Sales/Customer Service Specialist
Styn Klette Original Auto Parts
06.2014 - 11.2016
Merchandiser/ Purchasing/Sales Coordinator
Big Geyser, Inc.
09.2012 - 06.2014
High School Diploma -
Franklin K. Lane High School
Certified City Parking Equipment Service Worker, NYC DOT - 2016
- Dangerous Goods and HAZMAT Training - 2016
- Safety Requirements Training -
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