Ramy Fares
LA
Summary
Results-driven management professional with proven track record of leading successful programs and initiatives. Known for fostering collaboration and achieving impactful outcomes. Reliable and adaptable, skilled in strategic planning and team leadership.
Overview
16
16
years of professional experience
Work History
Program Director
Odyssey House Louisiana
04.2019 - Current
- Oversee operations of the Low Barrier Shelter and Sobering Center.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Recruited and trained staff and volunteers to upgrade collective team skills.
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
- Monitored program performance to identify areas for improvement.
- Facilitated programming by coordinating resources and deliverables between departments.
- Mentored team members for professional development, resulting in increased productivity and job satisfaction.
Responder
Ready
10.2018 - 03.2019
- Worked with honesty and integrity every step of the way
- Performed employee and team evaluations to identify opportunities for growth
Responder Supervisor
Ready
03.2018 - 02.2019
- Successfully wrote, edited, and distributed communication materials
- Brought forth excellent time management and multitasking skills
- Analyzed and reported performance levels to company higher-ups
- Received constructive criticism well and turned it into an opportunity to grow and improve
- Exhibited excellent interpersonal communication skills
- Brought forth an exceptional work ethic and commitment to company values
- Successfully launching Ready into new markets
Paramedic
Acadian
01.2013 - 10.2018
- Worked well independently and on a team to solve problems
- Served as a friendly, hardworking, and punctual employee
- Efficient care of patients in a fast paced emergency setting
Manager
AT&T
12.2011 - 02.2012
- Utilized excellent leadership and organizational skills to achieve goals
- Worked well both independently and in teams
- Enthusiastically performed tasks that were outside of my job description
Owner
The Value Warehouse
07.2008 - 10.2011
- Owner and operator of a furniture store
Education
MBA - Business
University of New Orleans
New Orleans, LA01-2018
Skills
- Relationship building
- Effective leader
- Program leadership
- Staff development
- Task delegation
- Strategic planning
- Policy implementation
- Operations oversight
- Budgeting and financial management
- Innovation and creativity
- Financial management
Timeline
Program Director
Odyssey House Louisiana
04.2019 - Current
Responder
Ready
10.2018 - 03.2019
Responder Supervisor
Ready
03.2018 - 02.2019
Paramedic
Acadian
01.2013 - 10.2018
Manager
AT&T
12.2011 - 02.2012
Owner
The Value Warehouse
07.2008 - 10.2011
MBA - Business
University of New Orleans
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