Ramya Ganesan
Cloud Technical Program Manager
Arlington,VA
Summary
Accomplished Technical Program Manager with a proven track record at SAP, enhancing process efficiency by up to 70% through strategic project management, cross team collaborations and process automation. Expert in Agile methodologies and stakeholder management, excel in driving technical solutions and maximizing ROI, demonstrating exceptional leadership and analytical skills.
Overview
23
23
years of professional experience
7
7
Certifications
Work History
Technical Program Manager
SAP
Remote, Remote
08.2021 - Current
- Successfully managed multiple simultaneous projects in the Cloud environment, collaborating with cross-functional teams from business, IT and management to streamline and optimize process efficiency by 30-70% across various projects, achieving high scalability and automation.
- Spearheaded the strategic planning with the strategy and business team, driving program and project plans, and led the delivery of technical solutions , driving automation and elimination of several manual processes, business process re-engineering and tool developments
- Maximized ROI for technology investments through careful analysis of requirements, cost-benefit assessments, and stakeholder input.
- Increased team efficiency with effective resource allocation, task prioritization, and workload balancing strategies.
- Demonstrated strong leadership skills with strategic thinking and efficient communications with various levels, problem solving of both business and technical topics, building relationships with key stakeholders.
- Developed and implemented enablement sessions and training materials appropriate for use at all skill levels.
Cloud Project Lead
SAP America
Multiple Locations, Remote, Remote
08.2014 - 09.2021
- Collaborated with cross-functional teams to ensure seamless integration of various project components.
- Ensured timely delivery of critical deliverables by closely monitoring progress against milestones and adjusting plans as necessary., simultaneously handling about 10 customers.
- Enhanced client satisfaction by consistently delivering high-quality projects within budget and on schedule.
- Partnered with project team members to identify and quickly address problems.
- Mentored junior team members, fostering professional growth and increasing overall team efficiency.
- Implemented best practices in documentation management systems that improved efficiency, accessibility, and security of project-related information.
- Saved costs on multiple projects by identifying opportunities for process improvement and implementing cost-effective solutions.
- Streamlined project management processes by implementing Agile methodologies and improving team communication.
Senior Business Intelligence Consultant
SAP America
Multiple Locations, Multiple
02.2006 - 07.2014
- Lead and established Business Intelligence Center of Excellence practices including SAP Business Objects enterprise Backup and recovery procedures, for day-to-day operations and for disaster recovery.
- Drove Business Objects server installations, sizing, upgrade, migration, architecture, performance tuning, administration of architecture, including security model, and server configurations in 5x,6x and XI,XIR2 and XIR3 and BI 4x including Mobile configuration for iPad. Migration from BRIO to Business Objects
- Performed data modeling, creation of data models star and snowflake schema design discussions, implemented ETL solutions to automate data extraction and transformation, reducing manual effort and human error. incorporating database design optimization principles
- Optimized data warehouse architecture, resulting in faster query response times and increased user satisfaction.
- Participated in solution validations of new and emerging SAP business intelligence technologies and recommended strategic investments that aligned with organizational goals.
Software Engineer, System Analyst
Multiple
Multiple Locations, Multiple
06.2001 - 01.2006
Education
Master of Science - Management Information Systems
University of Illinois At Springfield
Springfield, IL 09.2012 - 05.2001
Bachelor of Science - Computer Science And Engineering
Kerala University
Trivandrum, India 09.1997 - 05.2001
Skills
Leadership
Stakeholder Management
Strategic Thinking
Courses and documentation
Process Automation
Systems Analysis
Agile methodologies
Business Process Analysis
Developing project strategy
Project Management
Certification
Project Management Professional (PMP)
Timeline
Technical Program Manager
SAP
08.2021 - Current
Cloud Project Lead
SAP America
08.2014 - 09.2021
Master of Science - Management Information Systems
University of Illinois At Springfield
09.2012 - 05.2001
Senior Business Intelligence Consultant
SAP America
02.2006 - 07.2014
Software Engineer, System Analyst
Multiple
06.2001 - 01.2006
Bachelor of Science - Computer Science And Engineering
Kerala University
09.1997 - 05.2001
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