Ramya Manickavasagam Valliammal
Schaumburg,IL
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Results-driven Solution Architect with over 7 years of experience in architecting and implementing cutting-edge technology solutions for diverse industries. Known for driving project success through strategic planning, technical expertise, and effective collaboration with cross-functional teams.
Career Break: Jun 2020 - Till Date
During this period, I made a conscious decision to take a career break for personal reasons, focusing on family responsibilities and personal development. Although not actively engaged in traditional employment, I remained committed to continuous learning and skill development through Online platforms.
Skills:
- Udemy and Coursera courses on refreshing powershell and python scripting language
- Learned new skills on ChatGPT and
- Progressing learning on Google Data Analytics Certification
Certifications: Completed 3 modules on Google Data Analytics
- Foundations: Data, Data, Everywhere
- Ask Questions to Make Data-Driven Decisions
- Process Data from Dirty to Clean
Overview
8
8
years of professional experience
1
1
Certification
Work History
Solution Architect
Tata Consultancy Services
04.2019 - 06.2020
- Managed project planning, resource allocation, scope, schedule, status and documentation.
- Worked with customer team to develop features and lead architectural solutions to facilitate the deployment of product in customer environment
- Supervised deployments and provided troubleshooting and user support.
- Provided support during customer implementations and applied industry best practices.
- Worked closely with product teams and delivered advanced customization for feature requests
Solution Engineer
Tata Consultancy Services
08.2016 - 03.2019
- Configure the use cases and perform end-to-end integration.
- Perform end-to-end use case testing and showcase to customer.
- Reviewed problem logs to identify recurring problems and coordinated issue resolution activities.
- Reviewed project specifications and designed technology solutions that met or exceeded performance expectations.
- Integrated third-party tools and components into product.
- Provided guidance and mentored customer team on product features and configurations.
Software Developer
Tata Consultancy Services
10.2012 - 07.2016
- Involved in the SOP discussion with the respective tower (Desktop, VMWare, Active Directory, MS Exchange, SQL) SME for the use cases.
- Involved in creation of 400+ automation use cases.
- Deploy core admin use cases in the product and perform end-to-end testing by integrating with ITSM tool (Ex: ServiceNow)
- Designed customized solutions for proposals to potential customers.
- Discussed issues with team members to provide resolution and apply best practices.
- Documented technical workflows and knowledge to educate the new team members.
Education
BACHELOR OF ENGINEERING - Computer Science And Engineering
Thiagarajar College of Engineering
Tamil Nadu, India04.2012
Higher Secondary School - Computer And Information Sciences
St.Joseph's Girls Hr.Sec.School
Tamil Nadu, India04.2008
Skills
- Good Experience in Scripting skills - PowerShell, Shell, Python and Groovy
- Hardware Skills Windows Servers 2008 and above, Linux, VMWare vSphere 55
- Having experience in Databases - SQL, PostgreSQL
- Basic knowledge in Microsoft Exchange, Active Directory
- Basic knowledge in API testing using Postman
- Involved in product integration with ITSM tool
- Proven ability to prioritize tasks and meet deadlines in a face-paced environment
- Thrives in dynamic work environments, quick learning and adapt to new challenges
- Demonstrated excellent communication skills in resolving customer inquiries and ensuring satisfaction
- Successfully led cross-functional teams to deliver projects on time and within budget
Certification
- Certified on Core Java Certification on Jan 2012
- Certified on VMWare - Data Center Visualization on Sep 2015
- Certified on VMWare Virtualization Management on Jun 2016
Additional Information
Achievements & Awards
- Technical Excellence on Jul 2016
- Star of the Month on Oct 2016
- Service & Commitment Award on Jun 2017
Accomplishments
- Played a key role in defining and implementing the enterprise-wide IT strategy, contributing to a 15% increase in operational efficiency and reduction in system downtime.
- Achieved 10% of cost saving through effectively helping in identifying repetitive tasks to automate.
- Collaborated with team of 10+ in the development & deployment of Product implementation and upgrades.
Timeline
Solution Architect
Tata Consultancy Services
04.2019 - 06.2020
Solution Engineer
Tata Consultancy Services
08.2016 - 03.2019
Software Developer
Tata Consultancy Services
10.2012 - 07.2016
BACHELOR OF ENGINEERING - Computer Science And Engineering
Thiagarajar College of Engineering
Higher Secondary School - Computer And Information Sciences
St.Joseph's Girls Hr.Sec.School
Similar Profiles
Vrunda ChindhadeVrunda Chindhade
HR Manager at Tata Consultancy Services, TCS, Tata Consultancy Services LimitedHR Manager at Tata Consultancy Services, TCS, Tata Consultancy Services Limited
Sreya BasuSreya Basu
Procare Analyst at Tata Steel(Tata Consultancy Services)Procare Analyst at Tata Steel(Tata Consultancy Services)
Arun VArun V
Program Manager at Tata consultancy services | Financial Ombudsman ServicesProgram Manager at Tata consultancy services | Financial Ombudsman Services
Naimish AgnihotriNaimish Agnihotri
Assistant Delivery Manager at Tata Consultancy Services, Global Shared ServicesAssistant Delivery Manager at Tata Consultancy Services, Global Shared Services
Abigail Ferguson, LCSWAbigail Ferguson, LCSW
Behavioral Health Care Coordinator in Utilization Management for Government Programs at Blue Cross and Blue Shield Illinois/HCSCBehavioral Health Care Coordinator in Utilization Management for Government Programs at Blue Cross and Blue Shield Illinois/HCSC