Ramya Ravichandran
Dallas,TX
Summary
Highly skilled in efficiently and effectively managing multiple tasks within fast-paced environments. Proactive in identifying and resolving issues, optimizing processes, and supporting team objectives. Accomplished servant-leader with a proven track record of delivering projects on time and within budget through effective collaboration, facilitation, leadership, and coaching of Scrum teams and organizations. Expert in implementing process improvements for efficient Agile project delivery. Completed required PMI ACP hours and preparing for certification test. Known for reliability, adaptability, and swift capacity to learn and apply new skills. Committed to driving team success and contributing to organizational growth. Collaborative approach and commitment to excellence. Proven track record in managing cross-functional teams and ensuring timely delivery of high-quality outcomes. Known for ensuring seamless project execution and fostering collaborative environments. Exceptional problem-solving skills and adaptability in dynamic settings.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Project Delivery Manager
Eviden ( Formerly Maven Wave)
05.2022 - Current
- Lead the successful execution of large-scale, complex enterprise Cloud customer projects, ensuring meticulous end-to-end management across organization, budget, timelines, quality, and third-party collaboration
- Provide project-based direction and coaching to foster team excellence, leveraging Agile and Waterfall methodologies to analyze requirements and enhance operational processes, all while maintaining a customer-centric approach with innovative solutions
- Prepared purchase orders by verifying specifications and price, while obtaining recommendations from suppliers
- Successfully revitalized a high-stakes client account, serving as the primary client liaison, managing 1 Junior Project Manager and 12 technical resources, and enhancing project delivery and client satisfaction
- Actively participated in post-project evaluations to identify opportunities for improvement in future deliveries.
- Implemented continuous improvement initiatives to identify areas of inefficiency in the project delivery process and develop solutions for optimization.
- Delivered projects on time and within budget by effectively managing resources, schedules, and stakeholder expectations.
- Improved project delivery efficiency by streamlining processes and implementing best practices in project management.
- Established clear communication channels for stakeholders, ensuring timely updates on project progress and issues resolution.
- Accelerated issue resolution by facilitating effective collaboration between team members across different departments.
- Mentored junior team members in best practices for project management, contributing to their professional growth and development within the organization.
- Optimized resource allocation by regularly reviewing team capacity against workload requirements.
- Developed comprehensive project plans that outlined scope, objectives, timelines, resources, and deliverables for successful execution.
- Reduced project risks through proactive risk identification, assessment, and mitigation strategies.
- Cultivated strong relationships with clients through regular communication and transparent reporting on project status updates, fostering trust and long-term partnerships.
- Fostered a culture of continuous learning by regularly sharing lessons learned, best practices, and industry trends with team members and stakeholders.
- Provided input into strategic planning efforts to align business goals with key priorities in the portfolio of projects under management.
- Communicated project updates to stakeholders at all levels.
- Wrote, updated and maintained project documentation.
Sr Scrum Master
CVS Health
06.2021 - 10.2024
- Spearheaded the Integrated Reporting Project by consistently meeting the deadlines with the team, achieving commendations
- Conducted daily scrum meetings, scrum retrospectives, sprint planning meetings, Story grooming, and task drill-downs
- Refine and maintain the product backlog using the information gathered from the daily stand-up meetings
- Collaborate with cross-application teams to define consistent scrum process adherence
- Worked with the technical teams to standardize and document the implementation and upgrade process which reduced the number of man hours
- Participated actively in the initial phases of the project with the business and development team
- Weekly status report to sponsors and stakeholders and monthly steering committee report presentations
- Maintain and groom the product backlog by understanding the priorities and cross team dependencies
- Coach the team on agile methodologies and help with process improvements for faster continuous delivery
- Maintain a Roadmap of project life cycle including milestones, risks, budget, strategic recommendations and KPIs
- Collaborated with Product Owners to develop clear product roadmaps and ensure timely release of high-quality deliverables.
Sr Consultant
Titan Data
06.2019 - 10.2024
- Scheduled and facilitated sprints with onsite and offshore teams
- Eliminated roadblocks for successful iterations, which led to the transition of releases on time
- Worked with technical managers to define and schedule resources required for implementations, upgrades and other projects as needed
- Worked continuously to bring the key performance indicators in order to accomplish the sprint goal
- Partner with program management and change management stakeholders for major deployments and migrations
- Experience in eliciting requirements from the client and working closely with our architects and engineers to design and deliver solutions that effectively reflect client's business needs, security, and service level requirements
- Monitored the Sprint Burn down and conducted daily stand up, encouraging open communication in the team
- Facilitated the team to estimate story points and measured velocity to plan future sprints
Consultant
Trianz Holdings
11.2010 - 10.2024
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
- Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
- Managed client relationships through regular check-ins and updates on project progress.
- Enhanced communication among team members to foster collaborative and supportive work environment.
- Streamlined internal processes to enhance team efficiency and improve overall project outcomes.
Consultant
Capgemini
08.2008 - 10.2024
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
- Managed client relationships through regular check-ins and updates on project progress.
- Enhanced communication among team members to foster collaborative and supportive work environment.
- Streamlined internal processes to enhance team efficiency and improve overall project outcomes.
- Collaborated with teams to define, strategize, and implement marketing and web strategies.
- Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
Technical System Analyst
HP
09.2007 - 10.2024
- Troubleshot complex system issues, providing timely resolutions to minimize operational disruptions.
- Increased system stability by diligently monitoring performance metrics and addressing bottlenecks in a timely manner.
- Developed comprehensive documentation for technical procedures, facilitating knowledge transfer and team collaboration.
- Participated in ongoing professional development opportunities to stay current on emerging technologies and trends relevant to the role of Technical Systems Analysts.
- Provided exceptional end-user support, resolving technical issues efficiently while maintaining high levels of customer satisfaction.
- Managed project timelines effectively, ensuring all deliverables were completed on schedule without compromising quality or scope requirements.
Education
Bachelors - Information System Management
M.O.P Vaishnav College For Women
Chennai08.2007
Skills
- Project Scheduling
- Scope Management
- Business Analysis
- Stakeholder Management
- Cross-functional coordination
- Work Planning and Prioritization
- Conflict Resolution
- Project Management
- Scrum Methodology
- Project Planning
- Process Improvement
Certification
- Certified Scrum Master
- Certified Scrum Product Owner
Timeline
Project Delivery Manager
Eviden ( Formerly Maven Wave)
05.2022 - Current
Sr Scrum Master
CVS Health
06.2021 - 10.2024
Sr Consultant
Titan Data
06.2019 - 10.2024
Consultant
Trianz Holdings
11.2010 - 10.2024
Consultant
Capgemini
08.2008 - 10.2024
Technical System Analyst
HP
09.2007 - 10.2024
- Certified Scrum Master
- Certified Scrum Product Owner
Bachelors - Information System Management
M.O.P Vaishnav College For Women
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