Summary
Overview
Work History
Education
Skills
Timeline
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Ramya Saunders

Binghamton,NY

Summary

Dynamic and detail-oriented professional with experience at Michaelangelo's Restaurant, excelling in high-pressure environments. Proven ability to enhance customer satisfaction through exceptional communication and multitasking proficiency. Recognized for supporting team collaboration and maintaining a positive atmosphere, ensuring seamless service during peak times. Adaptable and committed to delivering outstanding results.

Overview

2
2
years of professional experience

Work History

Host

Michaelangelo's Restaurant
05.2025 - Current
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.

Counter Server

Mama Maria’s New York Pizza
02.2024 - 10.2025
  • Managed multiple tasks in high-volume environment.
  • Enhanced customer satisfaction by providing prompt and accurate service in a fast-paced environment.
  • Contributed to a positive work atmosphere by supporting teammates during high-volume periods.
  • Processed cash, debit and credit card payments.
  • Took and processed over customer orders.
  • Monitored supply levels and communicated restocking needs to management in a timely manner.
  • Addressed guest complaints and resolved issues to promote satisfaction.

Teacher's Assistant

Cornell Cooperative Extension
06.2023 - 11.2023
  • Facilitated effective learning experiences for students by utilizing a variety of instructional techniques to meet their unique needs.
  • Promoted a positive learning environment by establishing clear expectations and maintaining open lines of communication with students, parents, and staff.
  • Supported the lead teacher in developing curriculum materials, ensuring alignment with state standards and educational objectives.
  • Provided timely feedback to students on their performance, allowing them to make adjustments as needed for continued improvement.
  • Enhanced students'' critical thinking skills through problem-solving activities and group collaboration exercises.
  • Contributed to a more organized classroom setting by maintaining accurate records on student attendance, assignments, and progress reports.

Education

High School Diploma -

Binghamton High School
06.2025

Skills

  • Team collaboration
  • Multitasking proficiency
  • Effective time management
  • Team player mentality
  • Adaptable to change
  • Exceptional communication
  • Detail-oriented

Timeline

Host

Michaelangelo's Restaurant
05.2025 - Current

Counter Server

Mama Maria’s New York Pizza
02.2024 - 10.2025

Teacher's Assistant

Cornell Cooperative Extension
06.2023 - 11.2023

High School Diploma -

Binghamton High School

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Ramya Saunders