Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Websites
Timeline
Generic

Ramya V Rao

Mountain House,California

Summary

QA Tester with 11 years of experience, including 8 years in manual testing, and 3 years in automation. Demonstrated success in managing software testing projects that enhance operational efficiency and product quality. Specializes in cross-functional collaboration to improve software quality assurance methodologies, aiming to leverage extensive expertise to optimize testing processes, and contribute to innovative software development.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Test Analyst

USAA
San Antonio, TX
07.2023 - Current
  • Led the testing program by scheduling and implementing test activities that upgrade systems to align with business objectives and compliance/regulatory requirements.
  • Conducted comprehensive product testing, including functional, regression, and user acceptance tests, identifying critical defects before the product launch.
  • Collaborated closely with development teams to ensure issues were resolved, and quality standards were met before deadlines.
  • Created detailed test plans and reports, improving transparency and communication with stakeholders about QA progress and challenges.
  • Managed automation projects that reduced manual testing efforts by 40%, significantly speeding up test cycles and delivery times.
  • Participated in daily stand-ups and sprint planning sessions, contributing to Agile methodologies, and continuous improvement.
  • Worked on improving the documentation process for QA activities, enhancing traceability, and accountability.

UAT Lead

Apple Inc
Cupertino, CA
06.2019 - 04.2021
  • Worked on and handled release management disciplines to drive release successes for every project.
  • Owned and managed the responsibility for end-to-end UAT environment projects.
  • Involved in Sales Operations to drive improvements in sales productivity, customer experience, and process optimization.
  • Create, distribute, communicate, and hold the team accountable for QA processes.
  • Automated test scenarios using Selenium WebDriver led to a 35% reduction in manual testing and increased test accuracy by 25%.
  • Enhanced test coverage by integrating automated testing into Agile sprint cycles, reducing defect rates by 15%
  • Worked directly with stakeholders and partners to lead the UAT efforts.
  • Conducted UAT plan review sessions with business stakeholders for their feedback and sign-off.
  • Maintained the defect tracking (using RADAR tool) and triage process (Numbers tool) by conducting triage calls and other relevant QA/UAT meetings.
  • Involved in facilitating approval for UAT closure and sign-off
  • Conducted weekly and monthly Release Management Status Meetings.
  • Responsible for reporting status to the Project Manager, and the information is used at the executive level.

Automation Test Engineer

Sansa Technology
, Dublin
04.2017 - 06.2019
  • Created basic automated test cases using Selenium WebDriver, leading to a 20% reduction in manual testing efforts.
  • Assisted in setting up test environments and configurations, ensuring smooth test execution, and minimizing setup time by 10%.
  • Participated in Agile sprint planning sessions, contributing to a 10% improvement in test planning and execution.
  • Implemented API testing using REST Assured, resulting in a 20% improvement in API reliability and speed
  • Created and maintained detailed test scripts and reports using TestNG and Jenkins, enhancing test traceability and reporting
  • Collaborated with development teams to implement BDD frameworks using Cucumber, resulting in a 25% decrease in UAT regression testing cycles

Senior Software Test Engineer

SLK Software Pvt Ltd
, India
04.2011 - 06.2012
  • Responsible for gathering business requirements, functional requirements, and design documents.
  • Possess extensive experience in analyzing the Business Requirement Documents, Functional Specifications, and Technical Specifications.
  • Performed functional, negative, positive, integration, regression, end-to-end, and user acceptance testing.
  • Extensively involved in writing and designing templates for the test plans and test cases.
  • Identified the test cases and documented them in Quality Center.
  • Supported end-to-end testing for downstream systems.
  • Working closely with the test manager and other stakeholders to deliver in line with Agile methodology.
  • Mentoring and training freshers on the project.

Analyst

Cerner Healthcare Solutions Pvt Ltd
Blore, India
02.2008 - 04.2011
  • Working knowledge of the Cerner Millennium suite of products, such as Core, Orders, Clinical Reporting, Profit, Laboratory (GenLab, Anatomic Pathology, Microbiology), Radnet (Radiology), PowerChart, Registration, Clinical Documentation, CCL, etc.
  • Cerner Millennium implementation experience.
  • Actively participated in Cerner Millennium upgrades and system updates, ensuring system functionality and user experience.
  • Prepared UAT test cases and testing estimates, and executed test plans.
  • Providing Go-LIVE support for more than 35 hospitals (US, UK, UAE, Australia).
  • Involved in domain validation, uptime testing, technical downtime, required build steps, regression testing, and issue resolution.

Software Engineer

Sporting Mindz Pvt Ltd
, India
09.2006 - 02.2008
  • Outer Join’s Buzz Tracker/Cricket Analysis- enables the monitoring of circulated messages like news/informational articles, blogs, pod casts, videos, comments and reviews
  • Developed a web-based application using Java, JSP, Servlets, HTML, CSS with SDLC (Software Development Life Cycle) model
  • Involved in learning PHP language
  • Understanding the Business requirements
  • Involving in Code Review
  • Database design of the application
  • Writing SQL to retrieve and insert data from/into the database
  • Involving in Unit testing and Integration testing of the application.

Education

Bachelor of Engineering - Computer Science

India
01.2006

Skills

  • Language/Script: Core Java, HTML, CSS, JavaScript, JSON, XML, SQL, Gherkin, Shell scripting, JAXB, and Jackson parsers
  • Automation Tools/Framework: Selenium, TestNG, BDD Cucumber, Apache HTTP Client, RESTful web services
  • Manual Tools: Postman
  • CI/CD and Version Control: Jenkins, Git, Maven
  • Bug tracking tools: HP Quality Center, TestNG, JIRA, Apple RADAR, Bugzilla
  • Testing Methodologies: Agile, Scrum, Waterfall, BDD, TDD, Manual Testing, all kinds of functional testing, UAT, production support
  • Apple Tools: Radar (for all kinds of defect tracking), Keynote (used for PPT), Numbers, Central Station (for GO live tickets), URT Report Tool, Localization tools (iConfigurator and iTranslate tools)

Affiliations

Attended the Annual Quality Assurance Symposium (2022), Participated in Selenium Conference (2023).

Participated in Advanced QA automation bootcamp sessions.

Certification

  • Scrum Alliance

Timeline

Test Analyst

USAA
07.2023 - Current

UAT Lead

Apple Inc
06.2019 - 04.2021

Automation Test Engineer

Sansa Technology
04.2017 - 06.2019

Senior Software Test Engineer

SLK Software Pvt Ltd
04.2011 - 06.2012

Analyst

Cerner Healthcare Solutions Pvt Ltd
02.2008 - 04.2011

Software Engineer

Sporting Mindz Pvt Ltd
09.2006 - 02.2008

Bachelor of Engineering - Computer Science

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Ramya V Rao