Ramzee Medina
Menifee,CA
Summary
Professional and friendly receptionist with medical and administration background and experience. Skilled at handling multiple tasks at a time and providing exceptional service while being effective and helpful.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Receptionist Supervisor
Dirk Butchko ProVet
09.2020 - Current
- Answer phones in three rings or less.
- Acquire patient history.
- Create estimates and invoices.
- Collect deposits and payments by cash, credit card, and care credit.
- Organized, maintained and updated information in computer databases.
- Delicate tasks to front staff members.
- Greeted incoming visitors and clients professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Restocked supplies.
- Maintain and files physical patient charts alphabetically.
- Go over treatment plans and medications and what they may be used for with clients.
- Handle client relations.
- Create patient summaries for clients and animal hospitals.
- Go over exams with clients in regards to their pet.
- Administer injections.
- Shoot x-rays.
- Place catheters and prep patients for surgery.
- Properly restrain canines and felines.
- Monitor pets under anesthesia.
- Draw blood from felines and canines.
Server
Pechanga Resort And Casino
06.2018 - 09.2020
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
Manager
Jimmy Johns
Education
Certificate For Medical Billing And Coding - Medical Billing And Coding
High Desert Medical College
Temecula12.2023
Skills
- Time Management
- Microsoft Office
- Staff Management
- Telephone Skills
- Google Docs
- Organization Skills
- Claim Handling
- Medical Terminology
- Typing skills
- Professionalism
- Attention to detail
- Multi-tasking
- Customer Service
Certification
- CPR
Timeline
Receptionist Supervisor
Dirk Butchko ProVet
09.2020 - Current
Server
Pechanga Resort And Casino
06.2018 - 09.2020
Manager
Jimmy Johns
Certificate For Medical Billing And Coding - Medical Billing And Coding
High Desert Medical College
- CPR
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