Rana Andrade
Lehigh Acres,USA
Summary
Authorized to work in the US for any employer
Overview
5
5
years of professional experience
1
1
Certification
Work History
Front Office Manager
Local Solar Company
03.2024 - Current
- Reception, Scheduling, assistant to 2 owners & office manager, responsible for meeting projected sales leads via arranging in person visits by email/phone for the owner, varied customer service duties as needed, service dispatch assist when needed
Service Coordinator
Essi, Electronic Systems Services
02.2023 - 03.2024
- Service coordinator: AC issue calls due to network component, billing, reception, general clerical, accounting assist
Front Desk Manager
Gerzeny RV World
01.2021 - 02.2023
- Customer service, receptionist, cashier, managed files for salesmen regarding new leads, reconcile end of day
Scheduling Coordinator
Golden Care Home Health
10.2020 - 01.2021
- Dispatch, sales, customer service, matching caregiver to new, and currant clients of all ages
Education
general -
Hodges University
Fort Myers, FL06.2009
VOCATIONAL, SOME COLLEGE - MEDICAL, BUSINESS
Skills
- Microsoft Word
- Business development
- HIPAA
- B2B sales
- Outside sales
- Digital marketing
- Microsoft Outlook
- Construction administrative experience
- Medical terminology
- Office management
- Cash handling
- Construction
- Billing
- Live chat
- Supervising experience
- Medical sales
- CSR
- Microsoft Excel
- Front desk
- QuickBooks
- Customer service
- Salesforce
- Typing
- Type 30 cwpm, recent classes microsoft office organized, detail oriented person, great communication skills, familiar with office equipment and functions (10 years)
- Driving
- Basic math
- Accounting
- CRM software
- HVAC
- Continuous improvement
- Clerical experience
- EMR Systems
- Cash register
- Delivery driver experience (1 year)
- Dental terminology
- Administrative experience
- Phone etiquette
- Negotiation
- Filing
- Google AdWords
- Recruiting
- Office experience
- Accounts payable
- Multi-line phone systems
- Medical Records
- Customer support
- Microsoft Office
- Patient Care
- Transportation management systems
- Call center
- Organizational skills
- Outpatient
- Communication skills (10 years)
- Store management
- Medical Office Experience
- Computer literacy
- Email Marketing
- Great sales closer
- Payroll
- AR
- Customer Care
- Sales
- Medical Scheduling
- Hospitality
- Google Docs
- Time management
- Social Media Management
- Dispatching
- Medical office experience
- Electrical experience
- English (10 years)
- Guest services
- Box truck (1 year)
- Commercial driving (5 years)
Accomplishments
- Supervised team of 8 staff members.
Certification
- Driver's License
- CPR Certification
- CNA
Timeline
Front Office Manager
Local Solar Company
03.2024 - Current
Service Coordinator
Essi, Electronic Systems Services
02.2023 - 03.2024
Front Desk Manager
Gerzeny RV World
01.2021 - 02.2023
Scheduling Coordinator
Golden Care Home Health
10.2020 - 01.2021
VOCATIONAL, SOME COLLEGE - MEDICAL, BUSINESS
general -
Hodges University
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