Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Rana Azizi

Mansfield

Summary

Highly motivated and detail-oriented professionals with extensive experience in customer service, administrative support, and front desk operations. Proven expertise in managing schedules, maintaining records, and providing exceptional support to clients and management teams. Skilled in data analysis, problem-solving, and streamlining workflows to enhance organizational efficiency. Adept at working in diverse, fast-paced environments, with proficiency in multiple languages, including English, Persian/Dari, Pashto, Urdu, and Hindi. Committed to continuous learning and delivering outstanding service to contribute to organizational success.

Overview

4
4
years of professional experience

Work History

Coordinator

MARSHALLS
01.2024 - Current
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills
  • Conducted comprehensive research and data analysis to support strategic planning and informed decision-making
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively
  • Maintained updated knowledge through continuing education and advanced training

Manager's Assistant

JCPenney
03.2023 - 01.2024
  • Organized and scheduled meetings, conferences, travel arrangements, and other administrative activities
  • Maintained confidential records such as personnel files, contracts and customer accounts
  • Reviewed emails daily to prioritize tasks for the manager's attention
  • Analyzed sales data to identify trends and adjust strategies accordingly
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion
  • Maintained records through timely updates to employee and other files

Front Desk Receptionist

French Medical Institute for Mather and Children
06.2021 - 08.2022
  • Performed data entry into computer systems to maintain accurate records of customer information
  • Scheduled and confirmed appointments for clients and staff
  • Answered incoming calls, directed them to appropriate personnel and took messages
  • Assisted with preparing reports, presentations and other documents as requested by management staff
  • Prepared daily shift close reports and balanced cash register to accurately reflect transactions
  • Managed multi-line telephone system, directing calls to appropriate departments
  • Maintained an organized reception area and ensured that all guests were attended to promptly

Education

Certificate - Dental assistant

Accelerated Academy

Certificate - Microsoft Office

Kardan Institute
02.2022

High School Diploma -

Temim Ansar High School
01.2021

Diploma - English Language

Kardan Institute
08.2020

Skills

  • Project planning
  • Cultural awareness
  • Relationship building
  • Friendly, positive attitude
  • Conflict resolution
  • Active listening
  • Team building
  • Problem resolution
  • Organizational skills
  • Planning
  • Flexible and adaptable
  • Interpersonal communication
  • Analytical
  • Analytical and critical thinking
  • Task prioritization
  • Multitasking and organization
  • Customer service
  • Data entry
  • Decision-making
  • Work Planning and Prioritization

Languages

English
Professional Working
Hindi
Professional Working
Urdu
Professional Working
Persian
Native or Bilingual

Timeline

Coordinator

MARSHALLS
01.2024 - Current

Manager's Assistant

JCPenney
03.2023 - 01.2024

Front Desk Receptionist

French Medical Institute for Mather and Children
06.2021 - 08.2022

Certificate - Microsoft Office

Kardan Institute

High School Diploma -

Temim Ansar High School

Diploma - English Language

Kardan Institute

Certificate - Dental assistant

Accelerated Academy

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Rana Azizi