Rana Bahadir
Woodbridge,VA
Summary
Skillfully controls shrinkage, oversees inventory and leads financial operations for retail companies. Seasoned Manager with over 10 years of extensive retail and management experience. Efficient and industrious individual dedicated to optimizing customer satisfaction. Recognized for commitment to reversing any downward trends Results-driven and determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart merchandising decisions. Forward-thinking in addressing and resolving concerns. skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations optimizing policies and engaging with customers to promote loyalty and drive sales.
Overview
10
10
years of professional experience
Work History
General Store Manager
Luxottica Retail
02.2022 - Current
- Streamlined sales processes with effective sales strategies, and improved efficiency, resulting in higher conversion rates and increased sales revenues.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Streamlined sales processes for improved efficiency, resulting in higher conversion rates.
- Established a positive work environment by fostering open communication and promoting teamwork among employees.
- Implemented loss prevention measures, resulting in reduced shrinkage levels and increased store security.
- Recruited trained, and supervised staff members, ensuring consistently high performance standards were met.
- Achieved consistent budget targets with optimal expense controls and elimination of unnecessary waste.
District Training Manager
US Vision Optical
01.2020 - 12.2021
- Actively and aggressively analyzed financial results and strategies to improve and expand district performance
- Closed out fiscal year 2017 at +1.39% to 2016 sales
- Coached on product knowledge, territory management and consultative sales skills; identified and trained members to assume increased responsibility within the company
- Enhanced employee performance by developing and implementing comprehensive training programs.
- Streamlined district training processes for increased efficiency and productivity.
- Conducted orientation sessions and organized on-the-job training for new hires.
Area Sales Manager
GrandVision
10.2017 - 12.2019
- Increased sales revenue by developing and implementing strategic sales plans for the assigned territory.
- Established strong relationships with key clients, resulting in increased customer retention and satisfaction.
- Expanded market share through effective prospecting, lead generation, and negotiation skills.
- Developed comprehensive territory plans that ensured efficient allocation of resources and maximized productivity for the entire area.
- Oversaw a territory of retail stores, ensuring consistent branding and quality standards across all locations.
- Analyzed sales data to identify trends and areas for improvement, leading to more informed decision-making among store leaders.
Optician
Warby Parker
03.2014 - 08.2017
- Improved customer satisfaction by providing personalized eyewear recommendations based on individual needs and preferences.
- Increased sales by effectively communicating the benefits of various lens coatings, materials, and frames to customers.
- Reduced wait times for eyewear adjustments and repairs by efficiently managing the in-store lab and equipment.
- Troubleshot issues with prescription eyewear, offering swift resolution to maintain customer satisfaction levels.
- Calibrated seg heights, vertex, and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
- Stayed current on industry advancements and emerging trends through continuous professional development opportunities, enhancing the overall quality of service provided to clients.
Education
Bachelor of Science - BACHELOR OF COMPUTER SCIENCE
GEORGE MASON UNIVERSITY
05.2011
Skills
- Trilingual
- Multitasking and Organization
- Strategic thinker
- Problem-Solving
- Budget Administration
- Training and mentoring
- Customer Service Management
- Mathematical Aptitude
- Employee Training
- Team Development
- Operations Oversight
- Leadership Development
Timeline
General Store Manager
Luxottica Retail
02.2022 - Current
District Training Manager
US Vision Optical
01.2020 - 12.2021
Area Sales Manager
GrandVision
10.2017 - 12.2019
Optician
Warby Parker
03.2014 - 08.2017
Bachelor of Science - BACHELOR OF COMPUTER SCIENCE
GEORGE MASON UNIVERSITY
Similar Profiles
EDITH GONZALEZEDITH GONZALEZ
Sales Manager at Luxottica RetailSales Manager at Luxottica Retail
Safiyyah EdwardsSafiyyah Edwards
Distribution Clerk at Luxottica RetailDistribution Clerk at Luxottica Retail
Cierra EvansCierra Evans
Production Operator at Luxottica RetailProduction Operator at Luxottica Retail
Donnie McWilliamsDonnie McWilliams
Stand-Up Forklift Operator at Luxottica RetailStand-Up Forklift Operator at Luxottica Retail
Crystal ArcherCrystal Archer
Barracks Manager for USMC at ISN CorporationBarracks Manager for USMC at ISN Corporation