Rana Daher
Franklin Lakes,NJ
Summary
Dynamic Administrative Assistant with a proven track record at The Care Factory, excelling in office administration and meticulous in billing, accounting and management. Enhanced workflow efficiency through digital tools and streamlined processes, achieving timely communication and improved team collaboration. Skilled in data entry and adept at managing sensitive information, contributing to informed decision-making and operational success.
Overview
12
12
years of professional experience
Work History
Administrative Assistant
The Care Factory
01.2014 - 11.2025
- Coordinated office operations to enhance workflow efficiency and support team objectives.
- Managed scheduling and correspondence, ensuring timely communication across departments.
- Developed and maintained filing systems for easy access to essential documents.
- Assisted in preparing reports and presentations, contributing to informed decision-making processes.
- Implemented digital tools for project management, enhancing team collaboration and tracking progress.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
- Assisted in preparation of financial reports, gathering data that contributed to budgeting accuracy.
- Negotiated with vendors to reduce office supply costs, leveraging bulk purchase agreements.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Volunteered to help with special projects of varying degrees of complexity.
- Liaised between clients and vendors and maintained effective lines of communication.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
Medical Billing Specialist
The Care Factory
01.2014 - 11.2025
- Processed medical claims with accuracy, ensuring compliance with regulations and policies.
- Reviewed billing discrepancies, collaborating with healthcare providers to resolve issues efficiently.
- Maintained up-to-date knowledge of insurance guidelines, maximizing reimbursement opportunities.
- Trained junior staff on billing procedures and software usage, enhancing team performance.
- Implemented process improvements that streamlined claim submissions, reducing turnaround times.
- Managed accounts receivable, following up on outstanding claims to improve cash flow.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Posted and adjusted payments from insurance companies.
- Located errors and promptly refiled rejected claims.
- Identified and resolved patient billing and payment issues.
- Examined patients' insurance coverage, deductibles, insurance carrier payments and remaining balances not covered under policies when applicable.
- Enhanced revenue collection through diligent follow-up on unpaid claims and denials with insurance companies.
- Researched CPT and ICD-9 coding discrepancies for compliance and reimbursement accuracy.
- Analyzed complex Explanation of Benefits forms to verify correct billing of insurance carriers.
- Precisely completed appropriate claims paperwork, documentation and system entry.
- Liaised between patients, insurance companies, and billing office.
- Monitored changes in payer requirements, adjusting billing practices accordingly to minimize disruptions in the revenue cycle.
- Conducted regular audits of patient accounts for potential underpayments or overpayments due to incorrect coding or billing practices.
- Prepared billing correspondence and maintained database to organize billing information.
- Printed and reviewed monthly patient aging report and solicited overdue payments.
- Reduced errors in medical billing by meticulously reviewing patient records and ensuring accurate coding.
Management Accountant
The Care Factory
01.2014 - 11.2025
- Collaborated with cross-functional teams to ensure compliance with accounting standards.
- Reviewed and reconciled accounts, ensuring accuracy and consistency in financial records.
- Identified areas for process improvement, streamlining reporting procedures.
- Mentored junior staff on best practices for financial analysis and reporting.
- Led initiatives to enhance internal controls and optimize resource allocation.
- Collaborated closely with external auditors during annual reviews, ensuring timely completion of audit procedures without any significant findings or adjustments required.
- Contributed to the successful implementation of a new ERP system, resulting in increased efficiency across all departments.
- Developed and maintained strong working relationships with key stakeholders, including department heads, vendors, and banking partners.
- Supported the development of strategic plans with detailed financial analysis and scenario modeling.
- Prepared thorough reports, commentaries and financial statements.
- Identified past financial trends, performed risk management and predicted future outcomes and needs.
- Developed comprehensive financial reports for senior management, facilitating effective decision-making based on accurate data insights.
- Streamlined financial data collection by implementing new software solutions that integrated seamlessly with existing systems.
- Assisted company leaders with financial decisions.
- Supported the implementation of a new financial planning tool, resulting in more efficient budgeting processes and improved collaboration between departments.
- Reduced operational costs by identifying inefficiencies in workflows and implementing process improvements.
- Controlled and forecasted incomes and expenditures.
- Improved financial reporting accuracy by streamlining the month-end close process and implementing automated reconciliation tools.
- Improved working capital management by identifying areas for cost reduction and implementing strategies to optimize cash flow.
- Strengthened internal controls by conducting regular audits and recommending policy updates as needed.
- Enhanced profitability analysis methods by incorporating non-financial metrics into evaluations, resulting in a more holistic view of company performance.
- Optimized cash flow management strategies by analyzing historical trends, improving forecasting models, and minimizing working capital requirements.
- Enhanced budgeting and forecasting processes for increased accuracy, allowing management to make more informed decisions.
- Generated and compiled internal audits.
- Implemented cost allocation methodologies for better understanding departmental expenses and driving accountability within the organization.
- Monitored company sales, spending and budgets.
- Maintained integrity of general ledger and chart of accounts.
- Reviewed accounts, resolved coding areas, and tracked recurring expenses for accrual entry.
- Found tax solutions to complicated tax issues or errors from incorrect tax filings.
- Identified legal tax savings and recommended ways to improve profits.
- Developed financial models to assess and analyze financial performance of clients.
- Diminished outstanding debts by analyzing accounts for issues.
- Tracked funds, prepared deposits and reconciled accounts.
- Prepared working papers, reports and supporting documentation for audit findings.
- Collected and reported monthly expense variances and explanations.
- Cooperated with senior leaders to create operating budgets and initiate financial planning.
- Ensured compliance with GAAP, tax regulations, and industry best practices through continuous monitoring and updating of accounting policies.
- Conducted variance analyses between actual results and forecasts, identifying areas of improvement for future budgeting cycles.
- Developed and maintained financial models to enhance decision-making processes.
- Assisted in preparation of monthly management reports for stakeholders.
- Analyzed financial data to support budgeting and forecasting activities.
Office Management Assistant
Medical Group of North Jersey
08.2013 - 12.2014
- Assisted in scheduling patient appointments and managing office calendars for optimal efficiency.
- Coordinated communication between medical staff and patients, enhancing service quality and responsiveness.
- Maintained accurate patient records using electronic health record systems, ensuring compliance with regulations.
- Streamlined office procedures, improving workflow and reducing delays in patient processing.
- Supported billing processes by verifying insurance information and addressing discrepancies promptly.
- Implemented inventory tracking system for medical supplies, minimizing shortages and overstock situations.
- Provided exceptional customer service by promptly addressing inquiries from clients and colleagues alike.
- Coordinated with IT support to troubleshoot technical issues, minimizing downtime in the office.
- Delivered timely reports on various metrics to inform decision-making processes within the organization.
- Reduced expenses with thorough budget tracking and expense report analysis.
- Managed office inventory and supplies, ensuring optimal levels were maintained at all times.
- Handled sensitive documents with confidentiality, ensuring data privacy was upheld consistently.
Trainee
Bestcare Laboratory Services
04.2014 - 08.2014
- Instructed on management and operation of laboratory equipment.
- Conducted training sessions on sample collection and handling.
- Recorded outcomes and updated EMR system.
Education
Bachelor of Science - Chemistry
William Paterson University of New Jersey
Wayne, NJ05.2015
Skills
- Customer service
- Data entry
- Claims processing
- Office administration
- Records management
- Employee timesheet processing
- Team bonding
- Bookkeeping
- Complex Problem-solving
- Database administration
- Invoice processing
- Office management
Timeline
Trainee
Bestcare Laboratory Services
04.2014 - 08.2014
Administrative Assistant
The Care Factory
01.2014 - 11.2025
Medical Billing Specialist
The Care Factory
01.2014 - 11.2025
Management Accountant
The Care Factory
01.2014 - 11.2025
Office Management Assistant
Medical Group of North Jersey
08.2013 - 12.2014
Bachelor of Science - Chemistry
William Paterson University of New Jersey