Summary
Overview
Work History
Education
Skills
Timeline
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Rana Khalid

Staten Island,NY

Summary

Results-driven management professional with strong focus on team collaboration and achieving goals. Proven track record of effective leadership, operational efficiency, and adaptability in dynamic environments. Skilled in strategic planning, process optimization, and fostering productive team cultures. Known for reliability and flexibility in meeting changing needs.

Overview

6
6
years of professional experience

Work History

Area Manager

Dunkin' Donuts Franchising
12.2020 - Current

As an area manager for 6 Dunkin locations, I oversaw over 50 employees and managers. It was my job to problem solve, complete payroll weekly, maintain stores, as well as many other tasks. I have to step in wherever and whenever I am needed.

Crew Member

Trader Joe’s
01.2019 - 10.2020

I worked as a cashier as well as stocking the store and unloading pallets. Customer service was the most important part of the job as Trader Joe's is known to have a certain employee attitude.

Education

College of Staten Island
Staten Island, NY

Borough of Manhattan Community College
New York, NY

University of Connecticut
Storrs, CT

Skills

  • Staff management
  • Operations management
  • Relationship building and management
  • Team development
  • Onboarding and Interviewing
  • Shift Management
  • Quality assurance
  • Staff scheduling
  • Business development
  • Sales expertise
  • Profit maximization
  • Customer service
  • Conflict management
  • Leadership skills
  • Operations improvements
  • Policies and procedures

Timeline

Area Manager

Dunkin' Donuts Franchising
12.2020 - Current

Crew Member

Trader Joe’s
01.2019 - 10.2020

College of Staten Island

Borough of Manhattan Community College

University of Connecticut

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Rana Khalid