Highly experienced and dedicated Chief Dental Officer with over 15 years of expertise in clinical dentistry, healthcare management, and patient care. Proven track record in leading dental teams, implementing innovative care strategies, and enhancing patient satisfaction.
Overview
15
15
years of professional experience
Work History
Chief Dental Officer, CDO
Community Health and Dental Care
10.2022 - Current
Led and managed a team of 34 dentists, hygienists, and support staff, ensuring high-quality dental care and patient satisfaction.
Developed and implemented clinical protocols and standards to improve patient outcomes and operational efficiency.
Oversaw the integration of new dental technologies and treatment methodologies, enhancing service delivery and care quality.
Collaborated with senior management to develop strategic plans, budgets, and resource allocation to optimize clinic performance.
Ensured compliance with regulatory requirements and best practices in dental care.
Supervised daily operations of multiple dental clinics, maintaining high standards of clinical excellence and patient care.
Conducted regular training and professional development programs for dental staff, improving clinical skills and knowledge.
Managed patient care programs, including preventive, restorative, and emergency dental services.
Analyzed clinical performance data to identify areas for improvement and implement corrective actions.
Dental Director
Community Health and Dental Care
03.2021 - 10.2022
Evaluated employee performance regularly, providing constructive feedback for continuous improvement.
Established partnerships with local schools for educational programs on oral health care habits.
Collaborated with staff to develop a comprehensive dental hygiene program, resulting in healthier patients.
Developed clear communication channels between staff members, promoting teamwork and collaboration within the practice.
Managed the recruitment and hiring process of qualified dental professionals, building a strong team of dedicated employees.
Devised marketing strategies to attract new patients while maintaining loyalty from existing ones.
Territory Manager of Hygiene Support
Aspen Dental
10.2017 - 03.2021
Clinical Leader of 13 offices and 21 hygienists
Keep a positive focus on breaking down barriers for our patients
Creating the YES mentality and exemplifying that through our hygiene business and their engagement
Ability to influence and partner with individuals of the organization including peer, owners, regionals and executives
Strong coaching and mentoring to resolve HR issues with people management
Manage schedule in all offices to balance efficiency and create largest profit
Brand ambassador with emphasis on recruiting and school partnership
Demonstrated success with hiring diverse talent
Strong problem-solving skills to resolve one of the most troubling markets within Aspen Dental
Trained and mentored other Territory Managers
Increased regions production/day and YOY growth by 15%
Strong business acumen ability to understand and interpret PNL
Reviewing budgets, manage expenses
Recognizing the necessity of adhering to deadlines
Multitask simultaneously.
Dental Hygienist
Aspen Dental
07.2009 - 10.2017
Recognized with Dental Hygienist of Month award for my quality of care, overall demeanor and hygienist-patient relationships
Mentor and trainer
Managed unexpected production decreases by recommending same day treatments to fill cancellations
Executed successful treatment plans for a wide range of patients.
Education
Dental Hygiene degree - Dental Hygiene
Northampton Community College
Skills
Communication
Leadership
Problem-solving
Decision Making
Critical thinking
Strategic Leadership and Management
Budgeting and Financial Planning
Staff Training and Development
Patient Relationship Management
Administration & Management
Project management methodologies
Personal Information
Title: RDH, TMHS
Awards
May 2009
2015 Hygienist of the month
2018 Aspen Dental "Walk the Talk" Award
Languages
Arabic
Native or Bilingual
Timeline
Chief Dental Officer, CDO
Community Health and Dental Care
10.2022 - Current
Dental Director
Community Health and Dental Care
03.2021 - 10.2022
Territory Manager of Hygiene Support
Aspen Dental
10.2017 - 03.2021
Dental Hygienist
Aspen Dental
07.2009 - 10.2017
Dental Hygiene degree - Dental Hygiene
Northampton Community College
Similar Profiles
Loraine OrtizLoraine Ortiz
Certified Medical Assistant at Community Health and Dental CareCertified Medical Assistant at Community Health and Dental Care
Cash handling, providing customer service, inventory, answering phones, handling guest issues, working with Medi-cal, and ~2 years of dentrix experience at DIENTES COMMUNITY DENTAL CARE (3 LOCATIONS)Cash handling, providing customer service, inventory, answering phones, handling guest issues, working with Medi-cal, and ~2 years of dentrix experience at DIENTES COMMUNITY DENTAL CARE (3 LOCATIONS)