RANA Louati Alvarez
Costa Mesa,CA
Summary
Patient-oriented Phlebotomy Technician with extensive training and hands-on experience in lab and hospital settings.
Quick to build rapport with patients and
committed to patient safety and well-being.
Maintains calm atmosphere during venipuncture to put patients at ease.
Accurate and detailed to promote specimen integrity.
Communicative and team-oriented.
Overview
18
18
years of professional experience
Work History
Mobile Phlebotomist
Nova Diagnostics Labs
Santa Ana, CA
01.2024 - Current
- Identified patients using proper procedures prior to specimen collection.
- Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.
- Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
- Transported specimens following established protocol for temperature and light.
- Promoted blood specimen integrity for laboratory testing using accurate selection of collection tubes and correct technique.
- Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
- Prepared and packaged specimens for courier transport.
- Collected specimens for drug screens, paternity tests and alcohol tests.
- Observed patient for unusual reactions or events to take appropriate action under established guidelines.
Certified Phlebotomy Technician
VA Greater Los Angeles Healthcare System
Los Angeles, CA
08.2021 - 12.2023
- Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
- Labeled blood vials with critical information like time of collection, date and patient name.
- Utilized calm and friendly demeanor to increase patient comfort and alleviate anxiety.
- Maintained fully-stocked phlebotomy cart, carrier and station.
- Labeled patient samples, double-checking information for accuracy.
- Counseled patients to ease fears, explain procedures and enhance cooperation during blood draws.
- Used aseptic techniques to maintain specimen integrity.
- Disposed of used needles in sharps containers to avoid accidental needlesticks.
- Sanitized work area after every patient to prevent contamination and spread of disease.
- Interviewed patients to verify test requisitions and patient identity.
- Properly stored and transported specimens to prevent loss and delays.
- Coordinated workflow based on stat, schedule, or outpatient needs.
- Collected blood samples and maintaining consistent patient flow.
- Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
- Verified collection orders and communicated discrepancies to nurses.
- Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
- Coordinated in-office for high volume of daily patient samples.
- Collected specimens for drug screens and alcohol tests.
- Transported specimens following established protocol for temperature and light.
- Identified patients using proper procedures prior to specimen collection.
- Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
- Perform proper collection of samples (volume, tube type, temperature and/or timing conditions) and collection of specimens for urinalysis, 24-hour urines, toxicology and microbiological (sputum and urine)
- Accessioning all specimens in receiving area and ensure timely transport and distribution of specimens to all sections of the laboratory for immediate processing and testing
Certified Phlebotomy Technician
BIOMAT RESEDA GRIFOLS
Los Angeles, United States
10.2020 - 07.2021
- Perform data entry of participant information in an accurate and timely manner
- Maintain participant and specimen information
- Interviewed patients to verify test requisitions and patient identity.
- Excellent verbal and written communication skills
- Check vital signs ( blood pressure, temperature, pulse,weight)
- Perform blood collections by venipuncture and capillary technique
- Prepare all collected specimens for testing and analysis
- Perform all other duties and tasks
- Labeled patient samples, double-checking information for accuracy.
- Counseled patients to ease fears, explain procedures and enhance cooperation during blood draws.
- Used aseptic techniques to maintain specimen integrity.
- Disposed of used needles in sharps containers to avoid accidental needlesticks.
- Sanitized work area after every patient to prevent contamination and spread of disease.
- Properly stored and transported specimens to prevent loss and delays.
Retail Sales Supervisor
Victoria's Secret Stores
Los Angeles, CA
06.2018 - 09.2020
- Trained newly hired employees by explaining job responsibilities and overseeing task prioritization.
- Greeted guests promptly with positive attitude and asked open-ended questions to better understand shopping needs.
- Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Provided in-depth information on product features so customers could make educated buying decisions.
- Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100% accuracy rate.
- Improved profitability by executing daily, weekly and monthly floor plan changes.
- Organized and updated schedules to optimize coverage for expected customer demands.
- Built talented and successful team that increased department sales.
- Cultivated long-lasting relationships with key partners, clothing vendors and freight operators.
Sales Manager
EuroTeknika Dental IMPLANT
PARIS, France
04.2006 - 12.2017
- Exceeded sales goals and improved profitability by aligning sales strategies and business plans with market trends.
- Maintained professional network of potential clients and business opportunities.
- Boosted team morale and overall sales volume by creating employee incentive sales contests.
- Developed and implemented new sales strategies to update product lines.
- Formalized sales process to enhance operations and promote acquisition of new customers.
- Boosted revenue and facilitated sales activity while developing consistent employee measurements for exceeding goals.
- Achieved company growth and brand development through market expansion and sales.
- Researched and capitalized on emerging opportunities to build business and expand customer base.
- Reviewed inventory data to make adjustments, evaluate forecasts and meet demands.
- Updated and maintained dealership website and social media accounts.
- Utilized established sales techniques and persuasive communication skills to meet personal sales objectives.
Education
Certified Phlebotomy Technician I - CPT-02149444
LA Vocational Institute
Los Angeles, CA12.2020
CPR/Basic Life Support (BLS) -
American Heart Association
Los Angeles, CA08.2020
Bachelor Degree - Accounting Business Administration
ISCAE
Tunis,Tunisia 05.2006
Skills
- screening
- Accurate labeling
- Biohazard waste disposal
- Drawing blood
- Infection control standards
- HIPAA
- Sample collection
- Patient safety
- Stress management
- Venipuncture
- Medical records maintenance
- Sharps disposal
- Data entry
- Proper storage procedures
- Quality control
- Sanitation and sterilization
- Specimen transportation
- Specimens accession
Languages
English
Full Professional
French
Native/ Bilingual
Arabic
Native/ Bilingual
Timeline
Mobile Phlebotomist
Nova Diagnostics Labs
01.2024 - Current
Certified Phlebotomy Technician
VA Greater Los Angeles Healthcare System
08.2021 - 12.2023
Certified Phlebotomy Technician
BIOMAT RESEDA GRIFOLS
10.2020 - 07.2021
Retail Sales Supervisor
Victoria's Secret Stores
06.2018 - 09.2020
Sales Manager
EuroTeknika Dental IMPLANT
04.2006 - 12.2017
Certified Phlebotomy Technician I - CPT-02149444
LA Vocational Institute
CPR/Basic Life Support (BLS) -
American Heart Association
Bachelor Degree - Accounting Business Administration
ISCAE
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