Summary
Work History
Education
Skills
Timeline
Generic

Rana Tadros

Clearwater, Florida, United States,FL

Summary

Dynamic and results-driven sales professional with a proven track record in sales operations management and customer relationship building. Eager to leverage 4+ years of experience, including extensive knowledge of sales and expertise in CRM data management, to drive strategic sales initiatives and foster long-term partnerships as an Account Executive at Motorola Solutions. Committed to delivering exceptional results by effectively engaging with key decision makers, leading diverse sales teams, and proactively identifying and capitalizing on large project opportunities.

Work History

Sales Operations Manager

Sounds For Seniors
Tampa
  • Collaborated in the development of budgets and forecasts by leveraging historical trends and current projections to drive strategic sales planning
  • Exhibited proficiency in resolving customer complaints promptly and efficiently, upholding superior customer service standards to foster lasting client relationships
  • Maintained meticulous records of all transactions, including invoices, payments, returns, and credits, ensuring accurate financial documentation and accountability
  • Facilitated the onboarding process for new team members, imparting comprehensive training on effective sales techniques and procedures to drive productivity and performance
  • Demonstrated expertise in managing CRM data integrity through the execution of data quality checks, data importation, and cleanup projects, optimizing system efficiency and accuracy
  • Conducted thorough competitor analysis to identify market trends and areas for operational enhancement, informing strategic decision-making and maintaining a competitive edge in the industry.

In Office Dispensing Pharmacy Manager

  • Demonstrated effective leadership as an in-office dispensing pharmacy manager, overseeing pharmacy staff through the full spectrum of management tasks including onboarding, scheduling, and comprehensive training programs, fostering a cohesive and high-performing team environment
  • Exhibited exceptional problem-solving skills in resolving customer complaints promptly and efficiently, prioritizing positive customer relationships while ensuring client satisfaction and retention
  • Managed procurement processes by strategically ordering and purchasing pharmaceutical supplies, medical equipment, and drugs to maintain optimal stock levels, ensuring uninterrupted operations and customer service
  • Provided expert guidance to customers by addressing inquiries related to drug interactions, side effects, and proper storage of pharmaceuticals, enhancing customer trust and loyalty
  • Conducted comprehensive annual performance evaluations for all employees, delivering constructive feedback on areas for improvement and recognizing individual accomplishments, contributing to a culture of continuous growth and development within the team
  • Implemented and maintained an efficient pharmacy inventory management system, ensuring accurate tracking of drugs and supplies to streamline operations and minimize waste
  • Established productive relationships with physicians to gather additional information about customers and prescriptions, facilitating seamless prescription fulfillment processes and enhancing customer service standards.

Office Manager

  • Demonstrated strong leadership skills by effectively delegating tasks to staff, setting clear priorities and goals to drive team productivity and achievement of targets
  • Managed payroll administration and maintained accurate documentation of employee personnel, ensuring compliance with company policies and regulations
  • Maintained operational standards by diligently performing opening, closing, and shift change functions, fostering a seamless workflow and optimal productivity each day
  • Monitored the performance of project personnel by assigning tasks and providing guidance as needed, ensuring project timelines and objectives were met efficiently
  • Managed correspondence and communication channels by overseeing the receiving and organization of incoming messages, promptly responding to inquiries, and creating professional business letters and records
  • Coordinated office activities and operations to enhance efficiency and adherence to company policies, fostering a positive work environment conducive to high performance and collaboration.

Pharmacy Technician

  • Collaborated with healthcare professionals to ensure accurate medication management and patient care, fostering strong relationships
  • Verified prescriptions and documents, maintaining meticulous attention to detail and compliance
  • Utilized sterile techniques to prepare and package medication, prioritizing patient safety and quality assurance
  • Facilitated communication between stakeholders to resolve issues and ensure seamless operations
  • Provided patient support, offering medication insights and verifying insurance coverage, enhancing customer satisfaction
  • Managed inventory efficiently, ensuring adequate stock levels and minimizing discrepancies
  • Processed medication orders and insurance claims accurately, demonstrating organizational skills and attention to detail.

Pharmacy Technician

  • Prepared pharmaceutical mixtures according to written prescriptions, ensuring accuracy and adherence to protocols
  • Verified completeness and accuracy of written prescriptions or refill requests, maintaining attention to detail
  • Processed medication orders under pharmacist supervision, prioritizing patient safety and compliance
  • Ensured medications' content, packaging, and labeling accuracy, maintaining quality standards
  • Utilized database systems to verify prescription validity and patient data accuracy, ensuring regulatory compliance
  • Established and updated patient profiles, maintaining confidentiality and accuracy of medical records
  • Resolved prescription cost discrepancies by effectively liaising with healthcare providers and insurers
  • Managed cash transactions through operating registers, providing efficient and accurate customer service
  • Collaborated with colleagues to prioritize and fulfill medication orders promptly and accurately.

Education

MBA -

South University
Tampa, FL
01-2024

Skills

  • Strategic Planning
  • Relationship Management
  • Leadership
  • Communication
  • Problem-Solving
  • Teamwork
  • Adaptability
  • Negotiation
  • Analytical
  • Initiative
  • Presentation
  • Time Management

Timeline

Sales Operations Manager

Sounds For Seniors

In Office Dispensing Pharmacy Manager

Office Manager

Pharmacy Technician

Pharmacy Technician

MBA -

South University

Similar Profiles

CREATE PROFILE
Rana Tadros