Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Rana Williams

Deptford

Summary

Dynamic Lead Medical Assistant with extensive experience at Jefferson Hospital and University, excelling in patient education and clinical leadership. Proven track record in inventory management and team supervision, ensuring optimal patient care and efficient workflows. Skilled in electronic health records and committed to enhancing patient outcomes through effective communication and collaboration.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Lead Medical Assistant

Jefferson Hospital and University
Cherry Hill
03.2025 - Current
  • Assisted physicians in performing minor surgeries or procedures when needed.
  • Coordinated with other departments within the hospital setting to facilitate a smooth workflow throughout the facility.
  • Regularly attended meetings with department heads in order to discuss any changes or updates related to policies or procedures.
  • Worked collaboratively with other members of the healthcare team in order to provide optimal care for each patient.
  • Ensured that all medical supplies were adequately stocked in the examination rooms.
  • Monitored inventory levels of medical supplies and equipment in order to maintain adequate stock at all times.
  • Provided guidance and support for new employees during their orientation period.
  • Evaluated lab specimens according to established protocols before sending them off for further testing.
  • Reviewed patients' medical histories prior to their visits to ensure accuracy of information provided by the physician.
  • Communicated effectively with patients regarding their health concerns or questions about treatment options.
  • Provided assistance to physicians with clinical tasks such as measuring vital signs and administering medications.
  • Responded quickly and efficiently to emergency situations within the healthcare facility.
  • Prepared daily charts by creating and updating electronic health records system data prior to patient visits.
  • Set up, cleaned and stocked examination rooms with medical supplies.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Educated patients about medications, procedures and physician's instructions.

Lead Medical Assistant

Cooper Hospital University
Vooorhees
10.2024 - 03.2025
  • Assisted physicians in performing minor surgeries or procedures when needed.
  • Coordinated with other departments within the hospital setting to facilitate a smooth workflow throughout the facility.
  • Regularly attended meetings with department heads in order to discuss any changes or updates related to policies or procedures.
  • Worked collaboratively with other members of the healthcare team in order to provide optimal care for each patient.
  • Ensured that all medical supplies were adequately stocked in the examination rooms.
  • Monitored inventory levels of medical supplies and equipment in order to maintain adequate stock at all times.
  • Supervised and trained medical staff on proper procedures for patient intake, examinations and treatments.
  • Provided guidance and support for new employees during their orientation period.
  • Evaluated lab specimens according to established protocols before sending them off for further testing.
  • Reviewed patients' medical histories prior to their visits to ensure accuracy of information provided by the physician.
  • Communicated effectively with patients regarding their health concerns or questions about treatment options.
  • Managed front office operations, including scheduling patient appointments and managing patient records.
  • Provided assistance to physicians with clinical tasks such as measuring vital signs and administering medications.
  • Responded quickly and efficiently to emergency situations within the healthcare facility.
  • Prepared daily charts by creating and updating electronic health records system data prior to patient visits.
  • Guided patients to room, recorded vital signs, discussed patient medical history and entered information for physician or other clinical staff to review.
  • Set up, cleaned and stocked examination rooms with medical supplies.
  • Supervised, trained and coached team of medical assistants.
  • Documented notes during patient visits.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Incorporated outside records into charts and EHR.
  • Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
  • Responded to patient callbacks and phone-in prescription refill requests.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Educated patients about medications, procedures and physician's instructions.
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.

Lead Medical Assistant

Virtua Hospital
Pennsauken
09.2013 - 09.2024
  • Assisted physicians in performing minor surgeries or procedures when needed.
  • Coordinated with other departments within the hospital setting to facilitate a smooth workflow throughout the facility.
  • Regularly attended meetings with department heads in order to discuss any changes or updates related to policies or procedures.
  • Worked collaboratively with other members of the healthcare team in order to provide optimal care for each patient.
  • Ensured that all medical supplies were adequately stocked in the examination rooms.
  • Monitored inventory levels of medical supplies and equipment in order to maintain adequate stock at all times.
  • Assisted in organizing laboratory tests, X-rays and other diagnostic procedures.
  • Supervised and trained medical staff on proper procedures for patient intake, examinations and treatments.
  • Maintained accurate records of test results, diagnoses and treatments given to each patient.
  • Provided guidance and support for new employees during their orientation period.
  • Evaluated lab specimens according to established protocols before sending them off for further testing.
  • Reviewed patients' medical histories prior to their visits to ensure accuracy of information provided by the physician.
  • Communicated effectively with patients regarding their health concerns or questions about treatment options.
  • Managed front office operations, including scheduling patient appointments and managing patient records.
  • Provided assistance to physicians with clinical tasks such as measuring vital signs and administering medications.
  • Conducted regular quality assurance checks to ensure that all safety protocols were being followed properly.
  • Responded quickly and efficiently to emergency situations within the healthcare facility.
  • Prepared daily charts by creating and updating electronic health records system data prior to patient visits.
  • Guided patients to room, recorded vital signs, discussed patient medical history and entered information for physician or other clinical staff to review.
  • Supervised, trained and coached team of medical assistants.
  • Cleaned and maintained medical equipment following procedures and standards.
  • Documented notes during patient visits.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Incorporated outside records into charts and EHR.
  • Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
  • Responded to patient callbacks and phone-in prescription refill requests.
  • Organized charts, documents and supplies to maintain team productivity.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Measured vital signs and took medical histories to prepare patients for examination.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Scheduled appointments for patients via phone and in person.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Educated patients about medications, procedures and physician's instructions.
  • Verified appointment times with patients, preparing charts, pre-admission and consent forms.
  • Answered phones, scheduled appointments, greeted patients and ordered supplies.
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.
  • Assisted back office patient processes to reduce office wait times.
  • Kept facility stocked with necessary supplies, equipment and instruments.

Education

Diploma - Allied Health MA

Thompson Institute
Philadelphia, PA
01-1997

High School Diploma -

Camden Catholic High School
Cherry Hill, NJ
06-1995

Skills

  • Electronic health records
  • Patient education
  • Vital signs measurement
  • Minor surgical assistance
  • Inventory management
  • Team supervision
  • Scheduling and appointment management
  • Patient scheduling
  • Clinical documentation
  • Patient intake
  • Electronic health records management
  • Insurance verification and billing
  • Phlebotomy expertise
  • Vital signs monitoring
  • Clinical leadership
  • Team building and supervision
  • Medical terminology knowledge
  • Reliable transportation
  • Reliable team player
  • EMR / EHR
  • Patient assessments and care
  • Preparing specimens and samples
  • Communicating with patient families
  • OB/GYN procedures
  • Vital signs and examinations
  • Phlebotomy techniques
  • Medical records confidentiality
  • Restocking lab supplies

Certification

  • NCCT Certified 1997

Timeline

Lead Medical Assistant

Jefferson Hospital and University
03.2025 - Current

Lead Medical Assistant

Cooper Hospital University
10.2024 - 03.2025

Lead Medical Assistant

Virtua Hospital
09.2013 - 09.2024

Diploma - Allied Health MA

Thompson Institute

High School Diploma -

Camden Catholic High School

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