Ranasia Calhoun-Smith
Madison,AL
Summary
Pre-med Student and Public Health Graduate with hands-on experience in healthcare administration, pharmacy operations, and medical assisting. Demonstrates strong attention to detail, rapid learning ability, and effective multitasking in fast-paced environments. Committed to maintaining high standards of accuracy, efficiency, and patient care in all tasks.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Medical Receptionist/Medical Assistant
North Alabama Medical Clinic
01.2025 - Current
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Obtained client medical history, medication information, symptoms, and allergies.
Office Administrator (Temporary)
Making Smiles Orthodontics
07.2024 - 10.2024
- Managed incoming and outgoing correspondence with clients, scheduled appointments, and answered inquiries
- Acquired necessary records and documents for patient charts by communicating via telephone or in person with other office locations
- Received payments from patients for services rendered, and prepared bank deposits3 times per week
- Developed30 Standard Operating Procedures (SOPs), to help train incoming assistants and receptionists
- Integrated over100 patient’s information from Orthofi systems to Dolphin system
Pharmacy Tech
Walgreens
11.2023 - 03.2024
- Greeted patients, boosting satisfaction scores by60% through empathetic support
- Prepared and dispensed150+ uncontrolled and25 controlled medications, ensuring safety and compliance
- Processed120 prescriptions and refills weekly, minimizing errors by verifying information
- Navigated insurance and discount programs like GoodRx, reducing medication costs for150+ patients
- Managed10 immunization appointments daily, keeping accurate records for timely vaccinations
Public Health Intern/ Volunteer
Good Samaritan Clinic
05.2023 - 07.2023
- Conducted150 health assessments and surveys, driving community engagement and shaping healthcare services
- Created educational brochures for Medicare enrollment, increasing eligible patient participation by2%
- Analyzed data to identify health trends, supporting targeted interventions and community health initiatives
- Assisted with grant writing for the Good Samaritan Clinic, enhancing resources for underserved populations
- Recorded minutes for Tuscaloosa community meetings on homelessness and medical support, facilitating collaboration
Education
Bachelor of Science - Public Health-Health Profession Concentration, Minor in Biology
The University of Alabama
Tuscaloosa, Alabama01.2023
Associate of Science - Liberal Arts and Sciences
Kansas City Kansas Community College
Kansas City, Kansas01.2020
Skills
- Interpersonal Communication
- Leadership
- Organizational
- Strong Work Ethic
- Critical Thinker
- Multitasker
- Team Collaboration
- Data Gathering
- Community Outreach
- Research Abilities
Certification
- CPR First Aid, American Red Cross,2023
- BLS, American Red Cross,2024
Timeline
Medical Receptionist/Medical Assistant
North Alabama Medical Clinic
01.2025 - Current
Office Administrator (Temporary)
Making Smiles Orthodontics
07.2024 - 10.2024
Pharmacy Tech
Walgreens
11.2023 - 03.2024
Public Health Intern/ Volunteer
Good Samaritan Clinic
05.2023 - 07.2023
Associate of Science - Liberal Arts and Sciences
Kansas City Kansas Community College
- CPR First Aid, American Red Cross,2023
- BLS, American Red Cross,2024
Bachelor of Science - Public Health-Health Profession Concentration, Minor in Biology
The University of Alabama
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