Rance Hawkins
Henderson,KY
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
3
3
years of professional experience
Work History
Work Study Student
WKU
Bowling Green, KY
08.2023 - Current
- Assisted with the filing of documents and records in an organized manner.
- Supported the administrative team by completing data entry tasks accurately and efficiently.
- Provided support to faculty and staff by responding to inquiries and requests for information.
- Answered phone calls professionally while addressing customer inquiries promptly.
- Updated databases with current contact information for students, faculty members.
Operations Specialist
Concierge Unlimited
Evansville, IN
05.2023 - 08.2023
- Analyzed customer feedback to improve operations processes and increase customer satisfaction.
- Managed vendor relationships by negotiating contracts and monitoring service delivery levels.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Resident Assistant
WKU Housing and Residence Life
Bowling Green, KY
01.2022 - 05.2022
- Supervised and monitored activities of residents in the dormitory to ensure compliance with rules and regulations.
- Coordinated student events such as movie nights, game nights, and other social activities.
- Responded to emergency situations within the residence hall.
- Conducted weekly floor meetings to discuss safety protocols, campus resources, and upcoming events.
Line Operator
Gibbs Die Casting
Henderson, KY
05.2021 - 08.2022
- Performed quality checks on products to ensure they met customer specifications.
- Set up and operated production equipment in accordance with established guidelines.
- Inspected finished products for defects before packaging them for shipment.
Education
Bachelor of Science - Computer And Information Technology
Western Kentucky University
Bowling Green, KY05-2026
High School Diploma -
Henderson County High School
Henderson, KY05-2021
Skills
- Computer Skills
- Administrative assistance
- File and Document Management
- Administrative Support
- Compiling Data
- Customer Service
- Time Management
- Data Entry
- Documentation And Reporting
Timeline
Work Study Student
WKU
08.2023 - Current
Operations Specialist
Concierge Unlimited
05.2023 - 08.2023
Resident Assistant
WKU Housing and Residence Life
01.2022 - 05.2022
Line Operator
Gibbs Die Casting
05.2021 - 08.2022
Bachelor of Science - Computer And Information Technology
Western Kentucky University
High School Diploma -
Henderson County High School
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