Rance Smith
Rome
Summary
Dynamic culinary professional with extensive experience at Morrison Healthcare, excelling in food preparation and customer service. Proven ability to enhance kitchen efficiency and reduce waste through effective portion control. Strong multitasking skills and a commitment to food safety ensure high-quality meal presentation and customer satisfaction. Food handler certified with a passion for culinary creativity.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Cook
Morrison Healthcare
05.2024 - Current
- Prepared meals according to established recipes and dietary guidelines.
- Maintained cleanliness and organization of kitchen workspace and equipment.
- Assisted in inventory management, ensuring proper stock levels of ingredients.
- Collaborated with team members to coordinate meal service during peak hours.
- Followed safety protocols to guarantee food safety and minimize risks.
- Trained new staff on kitchen procedures and best practices for efficiency.
- Monitored food quality standards, ensuring consistency in taste and presentation.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
- Communicated closely with servers to fully understand special orders for customers.
- Streamlined kitchen operations with effective communication and collaboration among team members.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Enhanced teamwork within the kitchen staff by fostering a collaborative environment focused on meeting high standards of quality and efficiency.
Shift Leader
GPS Hospitality
10.2019 - 09.2023
- Supervised team members to ensure compliance with operational standards and safety protocols.
- Coordinated shift schedules to optimize staffing levels and maintain service efficiency.
- Trained new employees on procedures, enhancing onboarding experience and operational readiness.
- Assisted in inventory management, ensuring accurate stock levels and minimizing waste.
- Implemented quality control measures, improving product consistency and customer satisfaction.
- Resolved customer complaints promptly, fostering a positive dining experience and loyalty.
- Conducted performance evaluations for team members, supporting professional development initiatives.
- Streamlined daily operations through process improvements, increasing overall workflow efficiency.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Enforced company policies and regulations with employees.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
- Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
- Resolved conflicts between team members in a professional manner, preserving strong working relationships in the process.
- Resolved conflicts between employees to maintain positive and productive work environments.
- Developed strong communication skills among staff members by encouraging open dialogue during shift meetings or one-on-one discussions.
- Improved team productivity by implementing efficient scheduling and task delegation methods.
- Boosted overall sales with effective upselling techniques and exceptional product knowledge.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Assisted managers in setting goals for each department within the store and monitored progress toward those objectives regularly.
- Supported a culture of continuous improvement by identifying and addressing areas for potential growth, both individually and as a team.
- Monitored equipment maintenance schedules to ensure timely repairs, preventing downtime and loss of productivity.
- Streamlined inventory management processes, leading to reduced waste and optimized stock levels.
- Coordinated with vendors to ensure timely delivery of products while maintaining strong professional relationships.
- Conducted regular evaluations of employee performance, providing constructive feedback for continuous improvement.
- Implemented system for tracking employee performance, identifying areas for improvement.
- Fostered positive work environment, leading to higher employee morale and reduced turnover.
- Coordinated with kitchen staff to ensure timely preparation of food, reducing customer wait times.
Lead Cook
Aramark
09.2023 - 03.2024
- Supervised kitchen staff to ensure timely meal preparation and adherence to quality standards.
- Developed and implemented menu items, enhancing customer satisfaction and operational efficiency.
- Trained new cooks on food safety practices and kitchen procedures, fostering a compliant work environment.
- Managed inventory levels, reducing waste through effective portion control and ingredient utilization.
- Collaborated with management to optimize workflow processes, improving overall kitchen productivity.
- Coordinated daily food production schedules to meet service demands while maintaining high-quality output.
- Conducted regular inspections of kitchen equipment and supplies, ensuring proper maintenance and cleanliness standards were met.
Education
High School Diploma - General
North Gwinnett High
Suwannee, Ga05.2003
Skills
- Customer service
- Cooking
- Cleaning and organization
- Food handling
- Food preparation
- Multitasking and organization
- Kitchen organization
- Strong attention to safe food handling procedures
- Frying
- Cooking techniques
- Knife skills
- Sanitation
- Supply restocking
- Surface cleaning
- Hospitality and service industry background
- Food presentation
- Kitchen equipment operation and maintenance
- Sanitation practices
- Grilling
- Contamination prevention
- Food waste reduction
- Performance improvement
- Food plating and presentation
- Portion control
- Food plating
- Food handler certification
- Grilling expertise
- Beautiful presentation of food
- Sauce making
- Ingredients measuring
- Plating and presentation
- Allergen awareness
- Culinary creativity
- Food spoilage prevention
- Garnishing techniques
Certification
Servsafe Certificate
Timeline
Cook
Morrison Healthcare
05.2024 - Current
Lead Cook
Aramark
09.2023 - 03.2024
Shift Leader
GPS Hospitality
10.2019 - 09.2023
High School Diploma - General
North Gwinnett High