Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
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Rand Sprankle

Apache Junction,AZ

Summary

Dynamic professional with a proven track record at Winslow Guidance Associates, Inc, enhancing client recovery through innovative behavioral health interventions and motivational interviewing. Excelled in creating supportive environments, fostering mental health awareness, and achieving significant client progress. Skilled in multicultural competence and wellness coaching, demonstrating exceptional professional boundaries and team collaboration.

Recovery support professional with strong background in helping individuals navigate their recovery journeys. Known for fostering positive and supportive environment while implementing effective recovery strategies. Highly reliable team player focused on collaboration and adapting to changing needs. Skilled in crisis intervention and motivational interviewing.

Professional with strong background in recovery support. Expertise in client advocacy, crisis intervention, and resource coordination. Known for effective collaboration and adaptability in dynamic environments. Skills include active listening, problem-solving, and empathetic communication. Trusted team player focused on achieving impactful results.

Overview

38
38
years of professional experience
1
1
Certification

Work History

Peer Recovery Support Specialist / BHT /Assistant Program Manager

Winslow Guidance Associates, Inc
01.2014 - Current
  • Facilitated client transitions to community living with comprehensive discharge planning and post-discharge follow up.
  • Assisted clients in developing coping strategies for managing stressors related to substance use or mental health challenges.
  • Acted as a liaison between clients and external agencies, including housing providers, legal services, and medical professionals to ensure seamless access to required supports.
  • Monitored client progress towards established goals while adjusting interventions as needed based on feedback received from interdisciplinary team members involved in care coordination efforts.
  • Participated in ongoing professional development opportunities aimed at expanding knowledge of best practices for supporting individuals in recovery.
  • Promoted a safe environment for clients by adhering to strict confidentiality policies and respecting individual privacy concerns at all times.

Store Manager

Checker Auto Parts
04.2002 - 08.2009
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Approved regular payroll submissions for employees.
  • Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
  • Assisted with hiring, training and mentoring new staff members.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Managed financial aspects of the store including budgeting, expense tracking, and payroll administration for optimal cost control.
  • Established a positive work environment by fostering open communication and promoting teamwork among employees.
  • Implemented loss prevention measures, resulting in reduced shrinkage levels and increased store security.

First Assistant Store Manager

Thrift Drug
04.1987 - 11.1994
  • Increased customer satisfaction by providing exceptional service and addressing customer concerns promptly.
  • Ensured compliance with company policies as well as local, state, federal regulations within the retail space for both employees' adherence and business operations.
  • Fostered strong relationships with suppliers and vendors, ensuring timely deliveries and maintaining an open line of communication for resolving any issues.
  • Boosted sales with strategic merchandising techniques, creating visually appealing displays that attracted customers.
  • Conducted regular audits of cash registers and reconciled any discrepancies swiftly.
  • Resolved customer complaints with empathy and professionalism, restoring client confidence in the brand.
  • Implemented loss prevention strategies to reduce shrinkage and protect store assets.
  • Managed daily store operations with attention to detail, including opening/closing procedures, cash handling, and maintaining organization throughout the store.
  • Improved store efficiency through effective inventory management, reducing stock discrepancies and ensuring product availability.

Education

No Degree - General Studies

Northern Pioneer College
Winslow

High School Diploma -

Winslow High School
Winslow, AZ
05-1984

Skills

  • Behavioral health interventions
  • Mental health awareness
  • Professional boundaries
  • Relapse prevention
  • Motivational interviewing
  • Substance abuse
  • Documentation
  • Multicultural competence
  • Self-care promotion
  • Recovery planning
  • Goal setting assistance
  • Wellness coaching

Affiliations

  • A.A. Wolfpack Men's Stag Meeting
  • C.A. Saturday Night Live "SNL"
  • Coconino County Jail A.A. Meeting Facilitator

Certification

  • PRSS Arizona Complete Health August 4th, 2022
  • First Aid Certification
  • CPR/AED Certification
  • Arizona Driver's License
  • Automotive Service Excellence Certification (ASE)
  • OSHA Certified

Timeline

Peer Recovery Support Specialist / BHT /Assistant Program Manager

Winslow Guidance Associates, Inc
01.2014 - Current

Store Manager

Checker Auto Parts
04.2002 - 08.2009

First Assistant Store Manager

Thrift Drug
04.1987 - 11.1994

No Degree - General Studies

Northern Pioneer College

High School Diploma -

Winslow High School
Rand Sprankle