Randal Boughton
Fernandina Beach,FL
Summary
Knowledgeable business developer with proven track record of successfully managing and growing business. Leveraged strategic planning and operational expertise to enhance productivity and drive profitability. Demonstrated ability to lead cross-functional teams and implement innovative solutions.
Overview
9
9
years of professional experience
Work History
Owner
Grass On The Grow
06.2022 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Established foundational processes for business operations.
- Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
Project Executive
Sagamore Plumbing
04.2020 - 06.2022
- Facilitated communication between departments and project stakeholders.
- Coordinated meetings with clients, vendors, and internal teams to facilitate smooth project progressions.
- Built impactful relationships with clients and suppliers.
- Maintained a strong focus on quality assurance through regular monitoring of deliverables against established benchmarks.
- Delivered projects on time and within budget by effectively managing timelines and resources.
- Determined appropriate financial expenditures and implemented budgets.
- Evaluated project performance and made proactive adjustments to maintain quality and schedule.
- Spearheaded process improvements that led to increased productivity and reduced costs across multiple projects.
- Implemented risk mitigation strategies to reduce potential issues during the course of the project.
- Developed comprehensive project plans, outlining goals, objectives, tasks, and deadlines for all team members.
Owner
Seabrook Plumbing & Heating
03.2016 - 04.2020
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
- Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
- Expanded product offerings by researching market trends and identifying potential growth opportunities.
- Developed and implemented strategic plans for revenue growth, focusing on diversification and market expansion.
- Led negotiations for major contracts, securing favorable terms that significantly reduced costs.
- Fostered strong relationships with clients to boost retention rates, conducting regular feedback sessions.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Education
Architectural Engineering
Walled Lake Western
Walled Lake, MI06-1991
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Project management
- Business management
- Business planning
- Project estimating
- Staff management
- Marketing
- Business development
- Consulting
- Negotiation
Timeline
Owner
Grass On The Grow
06.2022 - Current
Project Executive
Sagamore Plumbing
04.2020 - 06.2022
Owner
Seabrook Plumbing & Heating
03.2016 - 04.2020
Architectural Engineering
Walled Lake Western
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