Randal Draves
Chester,IL
Summary
Dynamic Shipping Technician with a proven track record at TG MO, excelling in reducing product damage through meticulous handling and training. Comprehensive experience in logistics, inventory management, and shipping operations. Adept at ensuring timely and accurate shipments, maintaining compliance with all relevant regulations, and utilizing software for tracking and documentation. Strong focus on teamwork and flexibility, consistently meeting changing demands and contributing to operational efficiency. Dependable and result-driven with skills in leadership, problem-solving, communication, and attention to detail.
Overview
11
11
years of professional experience
Work History
Shipping Technician
TG MO
01.2024 - Current
- Ensured proper handling of fragile items, resulting in reduced product damage during transit.
- Trained new hires on company shipping procedures, ensuring consistent quality across the team.
- Participated in continuous improvement initiatives aimed at enhancing overall operational efficiency within the shipping department.
- Expedited urgent orders to meet tight deadlines without compromising on quality or accuracy of shipments.
- Maintained a clean and organized work environment, promoting safety and efficiency in the workplace.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Operated equipment such as forklifts, pallet jacks, and tuggers to move outgoing shipments to loading area.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
- Stacked, scanned, labeled materials to prepare items for shipment.
- Sorted and delivered materials to different work areas and staff.
Correctional Sergeant
Illinois Department Of Corrections
06.2015 - 01.2024
- Maintained order and security in the correctional facility by enforcing rules, regulations, and procedures.
- Inspected housing units and directed teams completing in-depth searches for contraband or damage.
- Enhanced facility safety by conducting regular security checks and monitoring inmate activities.
- Supervised numerous employees and performance of tasks and managed Individuals in custody.
- Served as a role model for subordinates, demonstrating professionalism in all aspects of job responsibilities.
- Resolved issues and disputes between inmates professionally and respectfully.
- Supervised dining hall, outdoor recreation area, vocational shop, and inmate housing unit.
- Monitored and confirmed compliance with safety standards and regulations.
- Responded to emergency situations and provided first aid following facility guidelines.
- Evaluated job performance of subordinate staff members regularly while providing constructive feedback for improvement opportunities.
- Cultivated and maintained climate of mutual respect with freedom from harassment and intimidation, to provide safe environment for staff and offenders.
- Efficiently managed resources such as time, personnel, and equipment to ensure smooth operations within the correctional facility.
- Completed daily work report sheets and delegated tasks to employees.
- Verified all prison visitors carried proper identification and had no contraband before entering institution.
- Assisted in the planning and execution of large-scale facility operations including cell searches, shakedowns, and evacuation drills.
- Improved staff performance by providing training and guidance on institutional policies and best practices.
- Facilitated positive relationships between staff members and inmates by encouraging respectful interactions at all times.
- Oversaw control center, monitoring inmates, visitors, and employees for signs of suspicious behavior.
- Contributed to creating a safer environment for both staff and inmates by maintaining vigilance, reporting concerns, and addressing potential hazards promptly.
- Assigned officer tasks such as cleaning cells and stocking clean laundry to keep prison running efficiently.
- Coordinated responses to critical incidents effectively ensuring minimal disruption to facility operations.
- Managed individual in custody housing assignments to maintain optimal safety levels within the institution.
Plumbing Technician
RD Plumbing
01.2014 - 06.2015
- Maintained, installed, repaired and altered piping systems, plumbing fixtures, traps and soil waste and vent pipes.
- Performed routine maintenance of plumbing systems in residential and commercial buildings.
- Installed, repaired and maintained water, gas and sewer systems.
- Maximized equipment lifespan through proper installation techniques, ensuring long-lasting functionality for clients'' investment.
- Ensured safety compliance by adhering to local and federal regulations while performing tasks.
- Minimized property damage during repair work by employing best practices in water mitigation techniques.
- Streamlined project completion by effectively coordinating with team members, suppliers, and clients.
- Reduced callbacks by troubleshooting and diagnosing complex plumbing problems accurately.
- Collaborated with contractors to ensure seamless integration of plumbing systems in new construction projects.
- Increased client retention with exceptional customer service and clear communication of project progress.
- Optimized system performance by identifying potential issues during routine inspections and implementing preventive measures.
- Executed plumbing services in tight quarters and easily bent, squatted, crawled, climbed and reached.
- Documented cost of plumbing repairs and kept precise records of time and material.
- Supported business growth by providing expert advice on plumbing solutions and product recommendations to clients.
- Worked non-standard and on-call hours and weekends on rotational basis and patiently focused on customer needs.
- Established and maintained positive working relationships with supervisors, co-workers and customers.
- Upheld company reputation for quality workmanship by consistently delivering high-quality installations and repairs.
- Improved customer satisfaction by promptly addressing and resolving plumbing issues.
- Mastered and adhered to plumbing codes, installation requirements and governmental regulations.
- Continued plumbing education and kept abreast of industry updates and improvements to best serve client needs.
- Contributed to a safe working environment by following established safety procedures during all tasks.
- Provided emergency response services for urgent situations such as burst pipes or sewage backups, reinforcing the company''s commitment to client satisfaction.
- Fostered positive relationships with clients through professional demeanor, prompt response, and transparent communication about project scope and cost estimates.
- Maintained accurate records of completed work orders, invoices, and inventory for efficient operations management.
- Expedited job completion times through effective utilization of resources, manpower, and tools at hand.
- Assisted colleagues in handling complex assignments or tackling challenging situations as a supportive team player.
- Eliminated risks by correctly identifying potential safety hazards.
- Set up appliances like water heaters, filters, and dishwashers with correct settings to maximize performance.
- Cut and drilled holes in walls to permit passage of pipes.
- Operated drill motors, grinders, chop saws, hack saws, and burning torches to perform tasks.
- Filled pipe systems with water and air to determine location of leaks.
- Inspected sewers and piping systems to assess quality and condition.
- Measured, threaded, and cut materials to correct angles.
- Planned pipe system layout, installation and repair according to specifications.
- Assisted with repairs to drainage, and sewer lines.
- Appropriately fitted pipes by identifying dimensions, sizes, and shapes needed to replace faulty pipes.
Education
High School Diploma -
Chester High School
Chester, IL05-2006
Skills
- Forklift certification
- Time management
- Self-motivated and independent
- Punctual and reliable
- Professional ethics
- Problem-solving abilities
- De-escalation techniques
- Emergency response
- Staff supervision
- Conflict management
- Staff training
- Work planning
- Team leadership
- Professionalism
Timeline
Shipping Technician
TG MO
01.2024 - Current
Correctional Sergeant
Illinois Department Of Corrections
06.2015 - 01.2024
Plumbing Technician
RD Plumbing
01.2014 - 06.2015
High School Diploma -
Chester High School
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