Randal Jones
Wallace,NC
Summary
HVAC Service Technician with many years experience in heating, air conditioning and refrigerant systems, as well as electrical and mechanical controls. Ambitious with strong background in plumbing, refrigeration machinery operations, and HVAC repair and maintenance. Excellent understanding of HVAC controls.
Overview
17
17
years of professional experience
Work History
HVAC/R Service Technician
Facilities Maintenance
Jacksonville , NC
07.2021 - 12.2024
- Repaired and modified heating, ventilating and air conditioning (HVAC) systems to improve efficiency.
- Assessed system operations to identify potential areas requiring maintenance services.
- Completed basic repairs such as changing belts, servicing fans and motors and cleaning coils, strainers and filters to optimize equipment performance.
- Responded to customer inquiries and complaints, providing timely and effective solutions to HVAC issues.
- Performed preventative maintenance on HVAC-R systems, such as cleaning, adjusting, and replacing parts.
- Assessed efficiency of HVAC and refrigeration systems to provide feedback to customers.
- Inspected job site before project start to identify obstacles and resolve issues.
- Conducted regular system inspections and preventative maintenance tasks, reducing system downtime and repair costs.
- Attended employee meetings and training to learn about new techniques, trends and technologies.
- Managed inventory of HVAC parts and supplies, ensuring availability of necessary components for repairs and installations.
- Replaced worn out parts of HVAC-R systems with new components according to manufacturer instructions.
- Promptly responded to complaints about temperature problems during massive heatwave and conducted assessments to determine causes and target solutions.
- Maintained safe working environment with proper execution of HVAC guidelines and usage of PPE equipment.
- Installed furnaces, boilers and A/C units in new and existing buildings and assessed functionality of existing units.
- Utilized HVAC diagnostic software and tools to accurately identify and resolve system issues.
- Mounted compressors, condensers and other components in specified locations using hand tools and various welding equipment.
- Implemented safety protocols and procedures to ensure safe working conditions for all HVAC-related tasks.
- Retained careful and thorough maintenance and repair records in case customers required future service.
- Advised customers on energy-saving measures and upgrades for older HVAC systems to improve efficiency.
- Repaired faulty wiring, motors, compressors, condensers, evaporators, and other components of HVAC-R systems.
- Disassembled units, repaired broken components and restored to operating condition.
- Adjusted and repaired systems to meet manufacturers' performance specifications.
- Completed preventive maintenance on heating and air conditioning systems to extend life of such equipment.
- Completed detailed reports documenting all service activities related to each job assignment.
- Answered service calls to address ventilation, air conditioning and heating system issues.
- Assisted in the selection and sizing of HVAC equipment for new installations, based on detailed load calculations.
- Calibrated thermostats for optimal performance of heating and cooling system units.
- Reported problems with company tools and vehicles to crew foreman for quick resolution.
- Diagnosed problems with HVAC-R systems to determine necessary repairs or replacements.
- Serviced units to residential and commercial heating and air conditioning customers.
- Examined heating and air conditioning systems and air compressors for signs of defects or malfunction.
- Provided technical support and guidance to clients on the operation and maintenance of their HVAC systems.
- Tested equipment following each install to determine efficiency and proper functionality.
- Adept at reading blue prints of electrical equipment.
- Updated and maintained service records and documentation for all HVAC maintenance and repair activities.
- Collaborated with sales teams to provide technical expertise and support for HVAC product sales.
- Cut and drilled holes in floors, walls and roofs to install equipment using power saws and drills.
- Coordinated with contractors and construction teams on new installations and major repair projects.
- Used troubleshooting methods on HVAC components to diagnose and repair heat pumps, fireplace, geothermal, furnaces and air conditioning equipment.
- Maintained records of customer service calls including type of work performed, time spent on job site, materials used.
- Designed and implemented custom HVAC solutions to meet specific customer requirements and building specifications.
- Reviewed work orders and discussed with supervisors.
- Ordered necessary parts from suppliers in order to complete jobs efficiently.
- Explained proper use and care instructions to customers after completing a repair or installation job.
- Repaired parts by using technical knowledge, special tools and soldering skills.
- Responded quickly to emergency calls from customers whose HVAC-R equipment had broken down unexpectedly.
- Communicated with clients during service calls for top-quality customer service.
- Read technical manuals and schematics to understanding specific configurations.
- Followed up with customers after job completion in order to ensure satisfaction with the results.
- Identified potential issues with existing HVAC-R systems before they became major problems.
- Maintained and serviced HVAC systems and refrigeration equipment.
- Loaded materials, tools and equipment on truck at beginning of each shift.
- Provided technical support to customers regarding operation and maintenance of their heating and cooling systems.
- Installed and maintained residential and commercial HVAC systems to ensure optimal operation and energy efficiency.
- Diagnosed and repaired faults in HVAC systems, including refrigerant leaks, electrical issues, and mechanical failures.
- Troubleshot and diagnosed issues with HVAC equipment, providing recommendations for remediation.
- Installed, maintained and repaired commercial refrigeration systems.
- Wired both line and low voltage to heating and cooling equipment.
- Performed emergency repairs on HVAC systems to restore heating and cooling services in critical situations.
HVAC/R Service Technician
Blanchard Refrigeration
Rose Hill , NC
04.2008 - 06.2021
- Repaired and modified heating, ventilating and air conditioning (HVAC) systems to improve efficiency.
- Assessed system operations to identify potential areas requiring maintenance services.
- Completed basic repairs such as changing belts, servicing fans and motors and cleaning coils, strainers and filters to optimize equipment performance.
- Diagnosed problems with HVAC-R systems to determine necessary repairs or replacements.
- Maintained and serviced HVAC systems and refrigeration equipment.
- Repaired faulty wiring, motors, compressors, condensers, evaporators, and other components of HVAC-R systems.
- Unloaded and loaded truck supplies and equipment using proper hoisting techniques to avoid accidents and injuries.
- Responded quickly to emergency calls from customers whose HVAC-R equipment had broken down unexpectedly.
- Conducted air quality tests and recommended solutions for improving indoor air quality in residential and commercial settings.
- Identified potential issues with existing HVAC-R systems before they became major problems.
- Installed heating, air conditioning and ventilation equipment and tested for proper operation.
- Assessed efficiency of HVAC and refrigeration systems to provide feedback to customers.
- Completed preventive maintenance on heating and air conditioning systems to extend life of such equipment.
- Followed up with customers after job completion in order to ensure satisfaction with the results.
- Provided technical support to customers regarding operation and maintenance of their heating and cooling systems.
- Tested equipment following each install to determine efficiency and proper functionality.
- Updated and maintained service records and documentation for all HVAC maintenance and repair activities.
- Adept at reading blue prints of electrical equipment.
- Reported problems with company tools and vehicles to crew foreman for quick resolution.
- Installed and maintained residential and commercial HVAC systems to ensure optimal operation and energy efficiency.
- Calibrated HVAC equipment and systems for optimal performance and energy efficiency.
- Diagnosed and repaired faults in HVAC systems, including refrigerant leaks, electrical issues, and mechanical failures.
- Conducted brazing, threading pipe and tasks to complete service calls.
- Wired both line and low voltage to heating and cooling equipment.
- Tested components of heating and cooling systems using specialized tools and equipment.
- Mounted compressors, condensers and other components in specified locations using hand tools and various welding equipment.
- Answered service calls to address ventilation, air conditioning and heating system issues.
- Explained proper use and care instructions to customers after completing a repair or installation job.
- Performed emergency repairs on HVAC systems to restore heating and cooling services in critical situations.
- Implemented safety protocols and procedures to ensure safe working conditions for all HVAC-related tasks.
- Read technical manuals and schematics to understanding specific configurations.
- Completed detailed reports documenting all service activities related to each job assignment.
- Attended employee meetings and training to learn about new techniques, trends and technologies.
- Provided technical support and guidance to clients on the operation and maintenance of their HVAC systems.
- Cut and drilled holes in floors, walls and roofs to install equipment using power saws and drills.
- Ordered necessary parts from suppliers in order to complete jobs efficiently.
- Designed and implemented custom HVAC solutions to meet specific customer requirements and building specifications.
- Serviced units to residential and commercial heating and air conditioning customers.
- Repaired parts by using technical knowledge, special tools and soldering skills.
- Collaborated with contractor representatives, supervisors, co-workers and sub-contractors on job sites to streamline operations.
- Coordinated with contractors and construction teams on new installations and major repair projects.
- Advised customers on energy-saving measures and upgrades for older HVAC systems to improve efficiency.
- Troubleshot and diagnosed issues with HVAC equipment, providing recommendations for remediation.
- Monitored and adjusted building automation systems to improve HVAC system performance and efficiency.
- Retained careful and thorough maintenance and repair records in case customers required future service.
- Replaced worn out parts of HVAC-R systems with new components according to manufacturer instructions.
- Maintained records of customer service calls including type of work performed, time spent on job site, materials used.
- Adjusted and repaired systems to meet manufacturers' performance specifications.
- Promptly responded to complaints about temperature problems during massive heatwave and conducted assessments to determine causes and target solutions.
- Performed preventative maintenance on HVAC-R systems, such as cleaning, adjusting, and replacing parts.
- Installed furnaces, boilers and A/C units in new and existing buildings and assessed functionality of existing units.
- Utilized HVAC diagnostic software and tools to accurately identify and resolve system issues.
- Disassembled units, repaired broken components and restored to operating condition.
- Managed inventory of HVAC parts and supplies, ensuring availability of necessary components for repairs and installations.
- Conducted regular system inspections and preventative maintenance tasks, reducing system downtime and repair costs.
- Assisted in the selection and sizing of HVAC equipment for new installations, based on detailed load calculations.
- Calibrated thermostats for optimal performance of heating and cooling system units.
- Performed ductwork repairs and modifications to improve system airflow and indoor air quality.
- Reviewed work orders and discussed with supervisors.
- Inspected job site before project start to identify obstacles and resolve issues.
- Responded to customer inquiries and complaints, providing timely and effective solutions to HVAC issues.
- Inspected ductwork for leaks or blockages prior to installing a new unit.
- Installed new HVAC-R systems in residential and commercial settings according to manufacturer specifications.
- Reviewed worklists from supervisor to interpret project details and instructions.
- Put in new gas lines, wiring and other support components for HVAC systems.
- Used troubleshooting methods on HVAC components to diagnose and repair heat pumps, fireplace, geothermal, furnaces and air conditioning equipment.
- Planned work procedures using charts, technical manuals and experience.
- Installed, maintained and repaired commercial refrigeration systems.
- Ensured that all safety standards were followed when performing service on HVAC-R equipment.
- Examined heating and air conditioning systems and air compressors for signs of defects or malfunction.
- Loaded materials, tools and equipment on truck at beginning of each shift.
Education
GED -
Wallace Rose Hill
Wallace, North Carolina 05-1998
Skills
- Air conditioning
- Equipment replacement
- System installation
- Client relationship development
- Cooling systems maintenance
- System design
- Ductwork fabrication
- HVAC system troubleshooting
- System tune up
- Control wiring
- System specifications
- Chiller systems
- Brazing techniques
- Equipment installation
- Blueprints and specifications
- System maintenance
- Refrigeration systems
- Piping systems
- Schematic reading
- Leak testing
- EPA certification
- Gas furnaces
- Sheet metal work
- Boiler systems
- Ventilation systems
- Energy management
- Indoor air quality
- Blueprint interpretation
- Heating systems
- Electrical diagnostics
- Thermostat installation
- Duct cleaning
Timeline
HVAC/R Service Technician
Facilities Maintenance
07.2021 - 12.2024
HVAC/R Service Technician
Blanchard Refrigeration
04.2008 - 06.2021
GED -
Wallace Rose Hill