Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Volunteer Experience
Timeline
Generic

Randal Patterson

Las Vegas,NV

Summary

Vigilant security professional experienced in working independently to uphold tight security for GardWorld facilities. Proficient in detecting and investigating violations, working with law enforcement agencies and rendering aid to distressed individuals.

Talented Logistics Specialist with detail-oriented and hardworking approach to keeping goods flowing efficiently. Knowledgeable about coordinating both inbound and outbound schedules. Highly organized and forward-thinking team player.

Successful at completing new installations, updates and configuration of network components. Experienced in setting up devices, troubleshooting issues and optimizing settings. Knowledgeable about maintaining current software and hardware to meet user needs.

Highly-skilled Courier successful in providing quality service and completing on-time deliveries. Cross-trained in all aspects of shipping and deliveries.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Armed Security Guard

GardaWorld Cash
05.2024 - 07.2024
  • Performed hourly patrols of building areas, parking lots and facility grounds.
  • Reduced incidents of theft and vandalism by implementing strict security protocols.
  • Participated in ongoing training programs to stay current on industry best practices and enhance professional skills.
  • Maintained accurate documentation of all security-related activities, ensuring compliance with regulatory requirements.
  • Supported company goals by adhering to established policies and procedures regarding safety and security measures.
  • Built positive relationships with clients, fostering trust in the effectiveness of provided security services.
  • Improved response times by maintaining an open line of communication with team members during shifts.

Data Center Technician

CoreWeave
05.2023 - 10.2023
  • Moved and installed shelves, power strips, rails, servers, switches and other equipment.
  • Installed and managed structured cabling infrastructure.
  • Collaborated with team members to improve overall service delivery, resulting in increased client satisfaction ratings.
  • Accepted tasks and documented status using ticketing system, time reports and email.
  • Streamlined processes for hardware installation, saving time and reducing potential errors during deployment.
  • Optimized data center performance through regular equipment audits and updates, ensuring optimal functionality.
  • Reduced downtime for clients by swiftly addressing technical issues and performing routine maintenance on servers.
  • Dressed and labeled cables for easy identification and traceability.
  • Identified and reported problem devices and replaced defective parts.
  • Recorded received products into database using asset tags information, product manufacturer, model and serial number.
  • Supported senior teammates performing crisis management during critical situations or major service outages.
  • Integrated fiber-optic and copper cabling technologies with components of new and existing network infrastructures.
  • Conducted regular capacity planning exercises to ensure adequate resources were available to accommodate future growth projections without compromising system performance.
  • Conducted inventory control and reported stock or receiving discrepancies identified when comparing inventory records with physical items or received products and packing slip.
  • Entered device locations and cable connections into database.
  • Maintained accurate inventory records for all data center equipment, facilitating efficient resource allocation and procurement decisions.

Logistics Specialist

eBay
08.2020 - 05.2023
  • Tracked supply, equipment and product inventory quantities to maintain necessary levels.
  • Coordinated incoming and outgoing shipments to maintain schedules.
  • Managed inventory levels for optimal cost savings and minimal stockouts.
  • Oversaw every phase of supply chain, from purchase order to delivery to invoicing, targeting 100% end-user satisfaction.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Maintained compliance with all relevant regulations, ensuring safe transportation of goods while avoiding costly fines or penalties due to non-compliance issues.
  • Managed and tracked package transfers such as bills of lading, delivery receipts, packing lists and load tags.
  • Tracked and managed transfer paperwork such as packing lists.
  • Provided customers with status updates for tracked packages.
  • Used in-house tracking system to schedule shipments of goods to customer warehouses.
  • Developed strong relationships with carriers to secure competitive rates and improve delivery times.
  • Issued timely and accurate responses to both internal and external inquiries.
  • Enhanced customer satisfaction by proactively resolving shipping issues and providing timely updates on order status.
  • Coordinated with freight forwarder to provide vendor shipping details and obtain shipping updates.
  • Coordinated driver dispatch to accomplish daily delivery requirements.
  • Built long-term relationships due to prompt and courteous service.
  • Validated inventory levels and updated systems using handheld devices.
  • Provided training and development opportunities for employees within the logistics department, fostering a culture of growth and continuous learning.
  • Tracked orders and notified customers of status or potential delays.

Amazon Courier

AMAZON
02.2019 - 01.2020
  • Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
  • Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
  • Enhanced customer satisfaction through timely deliveries and professional communication with clients.
  • Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Followed company policies and procedures during shift.
  • Utilized GPS technology for precise navigation, minimizing delays and optimizing route planning.
  • Ensured the safety of packages by properly handling fragile items during transportation and storage.
  • Drove safely at all times to avoid accidents and harm.
  • Safely loaded items into delivery vehicle to minimize damage while in transit.
  • Kept vehicles clean and well-maintained, ensuring reliable performance for daily use.
  • Improved delivery efficiency by mapping optimal routes and prioritizing tasks based on urgency.

Timeshare Sales Consultant & Greeter

Grandview Marketing
10.2018 - 12.2018
  • Reached or exceeded sales quotas and preset personal performance goals.
  • Mentored less-experienced coworkers in timeshare industry sales techniques and customer service practices.
  • Participated in onsite and webinar-based sales trainings and attended sales meetings.
  • Displayed high-level expertise with vacation and timeshare sales techniques and industry regulations.
  • Collaborated with team members to achieve monthly sales targets.
  • Generated quality referrals or sales leads.
  • Conducted thorough market research to stay informed on industry trends, enhancing credibility with potential clients.

FedEx Courier

FEDEX
12.2017 - 09.2018
  • Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
  • Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
  • Enhanced customer satisfaction through timely deliveries and professional communication with clients.
  • Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
  • Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Developed strong relationships with clients through dependable service that ensured repeat business.
  • Followed company policies and procedures during shift.
  • Utilized GPS technology for precise navigation, minimizing delays and optimizing route planning.
  • Ensured the safety of packages by properly handling fragile items during transportation and storage.
  • Safely loaded items into delivery vehicle to minimize damage while in transit.
  • Kept vehicles clean and well-maintained, ensuring reliable performance for daily use.
  • Utilized GPS navigation systems to navigate faster routes.
  • Handled sensitive documents securely, maintaining confidentiality and protecting client information.
  • Maintained accurate records of pick-ups, deliveries, and vehicle maintenance to ensure compliance with company policies.
  • Verified delivery details with clients upon arrival, confirming accuracy before completing transactions.

Education

GED -

YOKOTA HIGH SCHOOL / High School GED
Yokota Air Force Base, Japan
06.2007

Skills

  • Hostile environment training
  • Surveillance monitoring
  • Physical Fitness
  • CCTV experience
  • Self-Defense
  • Public Safety
  • Crowd Control
  • De-Escalation Techniques
  • Vehicle operation
  • Data Center Operations
  • Network Troubleshooting
  • Computer hardware troubleshooting
  • Network support
  • Maintenance and repairs
  • Hardware diagnostics
  • IT support
  • Hardware maintenance
  • Asset Management
  • Procurement
  • Operating forklifts
  • Inventory counting
  • Logistics Analysis
  • Warehouse Management
  • Safety practices
  • Import/export requirements knowledge
  • Materials Handling
  • Documentation Management
  • Resolving Problems
  • Shipment Receiving
  • Inventory Restocking
  • International Logistics
  • Shipment coordinating
  • Database Management
  • Working Independently
  • Attention to Detail
  • Problem-Solving
  • Customer Service
  • Time Management
  • Excellent driving skills
  • Package handling
  • Clean Driving Record
  • Valid Driver's License
  • GPS and route planning
  • Relationship building and rapport

Certification

  • Driver's License
  • Motorcycle License
  • CPR Certification
  • Guard Card

Additional Information

Solid organizational skills with the ability to multitask, work under pressure, coordinate multiple projects simultaneously, and meet deadlines under strict time constraints, efficient and attentive to detail. Proficient in technical and computer skills, such as Microsoft Office, Word Excel, Powerpoint, Data Entry, Smartboard, iPad. General Office Skills (45-50 wpm); answering phones. Ability to balance workloads efficiently. Analytical and able to work in a constantly changing work environment. Able to learn programs and process quickly. Able to work efficiently and independently. Able to prioritize and adapt to various situations. Deals with openness to new ideas and concepts, to working independently or as a part of a team, and to carry out multiple tasks or projects Ability to maintain strict levels of confidentiality in handling sensitive information. Ability to work independently, with minimal supervision. Excellent written and verbal communication skills. Excellent editing skills.

Volunteer Experience

Church Officer

Timeline

Armed Security Guard

GardaWorld Cash
05.2024 - 07.2024

Data Center Technician

CoreWeave
05.2023 - 10.2023

Logistics Specialist

eBay
08.2020 - 05.2023

Amazon Courier

AMAZON
02.2019 - 01.2020

Timeshare Sales Consultant & Greeter

Grandview Marketing
10.2018 - 12.2018

FedEx Courier

FEDEX
12.2017 - 09.2018

GED -

YOKOTA HIGH SCHOOL / High School GED

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Randal Patterson