Randall Cassels
Creston,North Carolina
Summary
Accomplished Sales Representative with solid medical history and in-depth medical experience. Diligent and professional with expertise in conducting market analysis and recognizing trends within territories.
Overview
34
34
years of professional experience
Work History
US Army Helicopter Instructor Pilot
Dept. Of Defense
Army Wide.
01.1968 - 10.1996
- Verified safety of students while using aircrafts by performing regular inspections of aircrafts, checking weather reports and matching level of competence of students to complex training and instructions.
- Trained individual clients in art of aviation through theoretical and practical flight instruction.
- Adjusted and aligned course material to meet individual needs.
- Created instructional material and training syllabi for specific areas of ground and flight training.
- Introduced students to procedures and instrument flight techniques.
- Organized and conducted cockpit familiarization classes and prepared reports on students' proficiency.
- Led multiple training flights to include weather briefings, flight scheduling and safety measures to provide safe flights in training environment.
- Developed lesson plans and conducted ground training modules covering aircraft systems across normal, abnormal and emergency operations.
- Recommend curriculum improvements to improve student learning and success 95%.
- Operated complex multi-engine rotary-wing aircrafts and flight simulators, instructing and evaluating rated pilots.
- Planned, forecasted, managed and scheduled training resources to support 7 training flights per week.
- Supervised and monitored students' use of tools and equipment.
- Observed and evaluated students' work to determine progress, provide feedback and make suggestions for improvement.
- Provided detailed instruction and role modeling for acceptable social and work-related behaviors.
Medical Device Sales Representative
C. R. Bard
All, North Carolina
05.1986 - 08.1991
- Consulted with [Type] specialists to establish new business partnerships through exploratory and informative meetings focused on value and benefits of device solutions.
- Guided clinical application for proper placement of medical devices.
- Employed consultative strategies to build business revenue streams and increase [Location] market share.
- Followed up with clinical contacts weekly to check on needs and offer new solutions.
- Showcased products and trained healthcare professionals through workshops aimed at the Urology segment.
- Met with physicians, directors and healthcare executives to successfully sell medical devices.
- Cemented relationships with key providers through regular contact and unparalleled support.
- Captured interest with smooth presentations and informative talks highlighting offerings such as urinary infection control with urinary drainage bags and catheters. Worked with Urology Surgeons in the office and in the operating room in the proper use of new surgical tools.
- Communicated well with highly technical staff and business-oriented managers by adapting style and wording for specific audiences, continuously building strong connections and maximizing relationships.
- Managed territory successfully, growing revenue 40% over 7 years.
- Maintained thorough and current knowledge of medical device products, competitive offerings and market developments to capitalize on growth and expansion opportunities.
- Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings.
- Resolved order issues efficiently and enhanced customer satisfaction ratings.
- Used consultative sales approach to understand and meet customer needs.
- Serviced existing accounts on regular basis to maximize revenue.
- Demonstrated products and specific features at customer locations and special events.
- Networked at events and by phone to expand business profits and revenues.
- Developed new business by networking with prospects and valuable customers at nurses conventions and other medical events.
Education
Bachelor of Science - Biology
Appalachian State University
Boone, NC06.1980
Skills
- Customer Communication
- Customer Education
- Product Demonstrations and Presentations
- Territory Development
- Knowledge of Product Features
- Onsite Evaluations
- Competitor Knowledge and Analysis
- Inventory Management
- Customer Technical Support
- Persuasive Communication
- Technical Product Demonstrations
- Medical Consultation
- Vendor Management
- Sales Reporting
- Work Prioritization
- Feature Demonstrations
- Service Education
- Procedure Scrub-In
- Hospital Sales
- Technical Product Information
- Competitive Differentiation
- Medical Office Prospecting
- Clinical Support
- Urology expertise
Timeline
Medical Device Sales Representative
C. R. Bard
05.1986 - 08.1991
Bachelor of Science - Biology
Appalachian State University
US Army Helicopter Instructor Pilot
Dept. Of Defense
01.1968 - 10.1996
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