Experienced with managing production schedules and coordinating cross-functional teams to ensure timely delivery. Utilizes problem-solving skills to address workflow issues and maintain efficiency. Knowledge of process optimization and effective communication.
Overview
17
17
years of professional experience
Work History
Production Control Specialist I
REI Distribution Center
08.2022 - 06.2025
Played an integral role during facility expansions, contributing to the successful onboarding of new equipment and personnel.
Developed detailed production reports to provide valuable insights for decision-making and process improvement.
Enhanced communication between departments, resulting in improved collaboration and smoother operations.
Participated in root cause analysis investigations to address any issues or bottlenecks within the production cycle effectively.
Implemented lean manufacturing principles, leading to increased productivity and waste reduction.
Supported capacity planning efforts, enabling accurate forecasting of future production needs based on historical trends.
Monitored production metrics to identify areas for improvement, driving continuous process enhancements.
Fulfillment Associate
REI Distribution Center
02.2022 - 08.2022
Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.
Boosted warehouse efficiency by consistently meeting or exceeding productivity goals for daily tasks.
Collaborated with team members to optimize workflows and improve overall operational performance.
Streamlined order processing by implementing efficient picking and packing techniques.
Contributed to a positive workplace culture by maintaining a professional demeanor and supporting colleagues in their work duties.
Consistently met high standards for cleanliness and organization within the fulfillment center, ensuring an orderly working environment for all team members.
Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
Receiving Specialist
Coherent Inc.
08.2020 - 01.2022
Corresponded with company representatives to rectify problems, such as damages, or shortages of items or merchandise.
Identified and communicated material and inventory issues or shortages to mitigate production disruptions.
Used office suite software such as word, Excel, Outlook and Power Point.
Data processing: weekly tracking information was communicated and processed with appropriate personnel.
Monitor inventory through different inventory reports and communicate discrepancies and shortages to Logistics management.
Managed system inventory data and performed routine audits to maintain inventory and data integrity.
Communicated with supervisor by phone and email to inform management of daily activities, such as quality of items received and the overall accuracy of merchandise.
Site Manager
Compass Manufacturing Services
04.2013 - 11.2018
Delegated assignments based on site plans, project needs and knowledge of individual team members
Ensured projects were completed according to approved time, quality and cost estimates
Built and maintained local engineering project process, serving as main liaison between Customer Support and our primary customer for quick turn and on-site engineering and repair projects
Created daily and weekly reports and presentations for management in the Capacity Planning department
Ensured compliance with safe operating practices and checked that operations were carried out with best practices
Remotely attended weekly meetings with VP of Operations to discuss safety procedures, facility maintenance, and capacity planning
Read schematics and communicated an overview of project details to production and quality staff
Key participant in developing a closed loop process for updating schematics and work instructions
Material Handler
Kelly Services
08.2012 - 04.2013
Used hand-held scanners and physical logs to accurately track item movements
Fastened documentation, including receipts, packing slips and bill of lading, to shipments leaving facility
Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility
Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first
Packed items into appropriate containers for shipment
Attached identifying tags to containers to mark with identifying shipping information
Performed cycle counts and inventory control to accurately track product levels
Owner Operator
Rivals Fantasy Games LLC
09.2008 - 07.2012
Developed and implemented detailed business plan to get operations running on best foundation
Created successful marketing and promotions plans that drove revenue growth
Improved customer satisfaction by resolving critical issues quickly and efficiently
Maintained adequate retail stock and kept close eye on inventory controls to track needs and correct issues in proactive manner
Optimized inventory levels to stay with current demand
Built company's reputation within community as a reliable and trustworthy family owned organization