Randall Deleon
Porter,Tx
Summary
Dynamic leader with a proven track record at Academy Sports + Outdoors, enhancing store operations and merchandise presentation. Excelled in staff training and development, boosting team morale and efficiency. Achieved significant improvements in inventory accuracy and customer service, leveraging strong vendor relationships and a positive attitude. Skilled in coaching and fostering employee engagement for optimal performance.
Offering excellent organizational abilities and strong commitment to team collaboration, ready to learn and develop in retail environment. Brings foundational understanding of inventory management and sales strategies, coupled with effective communication skills. Ready to use and develop leadership and problem-solving skills in an assistant manager role. Retail management professional with deep understanding of softlines operations, known for driving sales and improving customer experiences. Proven ability to lead teams and adapt to changing retail environments. Focuses on effective inventory management and team collaboration.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Soft Lines Assistant Store Manager
Academy Sports + Outdoors
12.2024 - Current
- Assisted in the hiring process by conducting interviews, evaluating applicants'' qualifications, and making recommendations for employment decisions.
- Mentored team members to improve skills, foster career growth, and boost overall morale.
- Conducted, evaluated and created cycle counts to verify accurate inventory.
- Coordinated special events such as promotional sales or seasonal displays that attracted new clientele and increased revenue potential.
Hardlines Assistant Store Manager
Academy Sports + Outdoors
11.2023 - 11.2024
- Supported company-wide marketing initiatives by collaborating with other store departments to create cohesive promotional materials and sales events
- Ensured excellent customer service standards were consistently met by monitoring associate interactions and addressing issues promptly.
- Streamlined operational procedures through continuous process improvement efforts, leading to reduced costs and increased efficiency.
- Built strong vendor relationships to secure favorable pricing, product availability, and timely deliveries for the store.
Logistics Assistant Manger
Academy Sports + Outdoors
11.2022 - 11.2023
- Oversaw daily inventory counts to maintain data accuracy.
- Prepared reports tracking information such as purchase orders, inventory numbers, and invoicing activities.
- Worked with vendors to schedule daily pickups and weekly deliveries.
- Improved supply chain efficiency by establishing strong relationships with key suppliers and carriers.
- Provided exceptional customer service, addressing inquiries and resolving issues related to orders, shipping, and returns promptly.
Footwear Team Lead
Academy Sports + Outdoors
11.2021 - 11.2022
- Fostered a team culture that prioritized camaraderie, cooperation, and mutual respect among employees in the footwear department.
- Handled complex customer complaints or inquiries professionally while involving upper management when necessary to reach resolutions quickly.
- Enhanced visual merchandising standards by creating eye-catching displays and ensuring proper product placement.
- Streamlined inventory management by conducting regular audits and implementing efficient organization techniques.
Freight Team Lead
Academy Sports + Outdoors
06.2018 - 11.2021
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
- Worked different stations to provide optimal coverage and meet production goals.
Education
High School Diploma -
Kingwood High School
Kingwood,Tx06.1985
Skills
- Merchandise presentation
- Store operations
- Staff training and development
- Coaching and mentoring
- Employee engagement
- Positive attitude
Accomplishments
- Supervised team of 10 staff members.
- Collaborated with team of 8 in the development of our Ecommerce Program.
- Achieved Sales and service awards through effectively giving great customer service.
Certification
- Forklift Certification
Timeline
Soft Lines Assistant Store Manager
Academy Sports + Outdoors
12.2024 - Current
Hardlines Assistant Store Manager
Academy Sports + Outdoors
11.2023 - 11.2024
Logistics Assistant Manger
Academy Sports + Outdoors
11.2022 - 11.2023
Footwear Team Lead
Academy Sports + Outdoors
11.2021 - 11.2022
Freight Team Lead
Academy Sports + Outdoors
06.2018 - 11.2021
- Forklift Certification
High School Diploma -
Kingwood High School
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