RANDALL DOZIER
LOGANVILLE,GA
Summary
Experienced production leader knowledgeable about manufacturing practices and regulatory requirements. Directs and motivates employees to accomplish challenging performance and quality objectives. Successful at keeping costs low and employee job satisfaction high while promoting safety and compliance. Skilled Production Worker offering 10 years of experience in warehouse and manufacturing environments. Focused on being productive and safety-minded at all times. Reliable employee seeking leadership position. Offering excellent communication and good judgment.
Overview
17
17
years of professional experience
Work History
Group Leader
Hitachi Automotive Systems Americas
Monroe, GA
10.2018 - Current
- Trained new team members by relaying information on company procedures and safety requirements.
- Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
- Reviewed daily requirements and forecasts and delegated work for optimal coverage.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Investigated and solved workflow problems with cross-functional collaboration and open communication.
Machine Operator
Sherwin Williams Manufacturing
05.2016 - 01.2018
- Followed work orders to specification from customer demands
- Ensured all aerosol cans were at proper temperature, proper weights, and packaged correctly
- Worked on multiple machines at same time and ensured all machines worked and maintained in good conditions according to maintenance specifications.
Line Operator/Machine operator
Request Foods
07.2015 - 05.2016
- Followed order instructions to prepare food according to specifications
- Ensured temperatures to all food products
- Handled cleanliness to FDA government standards at all times
- Ensured all food was cooked and prepared to proper weights.
Meat Processor
Sams Club
Holland, MI
05.2013 - 07.2015
- Stocked and replenished merchandise according to store merchandising layouts
- Priced merchandise, stocked shelves and took inventory of supplies
- Cleaned and organized the store, including the checkout desk and displays
- Alerted customers to upcoming sales events and promotions
- Completed all point of sale opening and closing procedures, including counting the contents of the cash register
- Handled all customer relations issues in a gracious manner and in accordance with company policies
- Welcomed customers into the store and helped them locate items
- Educated customers about the brand to incite excitement about the company's mission and values
- Shared best practices for sales and customer service with other team members to help improve the store's efficiency
- Resolved all customer complaints in a professional manner while prioritizing customer satisfaction
- Verified that all customers received receipts for their purchases
- Mentored new sales associates to contribute to the store's positive culture
- Fostered a positive work environment by consistently treating all employees and customers with respect and consideration
- Communicated clear expectations and goals to each team member
- Recognized and rewarded outstanding work performance to cultivate a positive and collaborative
- Customer service culture
- Offered product samples, answered questions and helped customers find items
- Refilled and rotated items on shelves to maintain well-stocked inventory
- Directly oversaw the overnight store operations, including issuing staff assignments and creating production lists
- Weighed, packaged and labeled meat and seafood products, following proper dating procedures
- Weighed and labeled products
- Cleaned grocery shelves, storage area and work areas and kept floors free of spills, water and hazardous debris
- Assisted the team in meeting sales, stock loss, labor objectives and margin goals to increase profitability
- Monitored temperature of cases, shelves and storage areas and reported failures to the manager
- Followed proper standards for product freshness, food safety, weights and measures, refrigeration and sanitation
- Developed knowledge about products and sales items to answer shoppers' questions
- Unloaded trailers, received merchandise, verified orders and broke down produce loads.
Factory
Holland, MI
10.2010 - 02.2014
- Executed the entire assembly process by accurately interpreting set-up sheets, work orders, drawings or blueprints
- Planned and paced work efficiently in order to meet daily, weekly, project or production goals
- Observed all safety policies and procedures
- Set up and tested monitors and calculators and recorded test data per engineering and quality specifications
- Correctly and safely used a variety of hand tools, saws and cutting equipment to carry out job duties
- Coordinated manufacturing, construction, installation and maintenance projects for engineering team to complete per customer requirements
- Created structural framing drawings and required steel detailing for industrial projects
- Performed detailed calculations to establish manufacturing, construction, and installation standards and specifications, maintaining 100% accuracy rate
- Maintained equipment in good working order by checking fluid levels and greasing and fueling machines
- Immediately communicated any equipment issues to the supervisor
- Kept efficient time and material records
- Planned all lifts and used capacity charts
- Responded to both hand and verbal instructions
- Climbed and maintained balance on steel framework, stairs and ladders
- Operated a loader to feed the plant and load trucks
- Checked delivery tickets for special instructions
- Responded to customer questions using knowledge of products and basic concrete construction techniques
- Delivered proper material to production lines
- Operated heavy equipment, including motor graders, heavy loaders, carryalls, bulldozers, backhoes, roller scrapers and tractors.
Lead Shift Manager
Taco Bell
Snellville, GA
02.2008 - 10.2010
- Consistently provided friendly guest service and heartfelt hospitality
- Promptly and empathetically handled guest concerns and complaints
- Demonstrated integrity and honesty while interacting with guests, team members and managers
- Operated the drive-through window and sales register quickly and efficiently
- Greeted customers and provided excellent customer service
- Pleasantly and courteously interacted with customers
- Maintained high standards of customer service during high-volume, fast-paced operations
- Built loyal clientele through friendly interactions and consistent appreciation
- Cross-trained and coordinated scheduling with team members to ensure seamless service
- Prepared fountain drinks and ice cream items
- Prepared all food orders within a 2-3 minute time frame
- Assembled food orders while maintaining appropriate portion control
- Prepared specialty foods such as pizzas and sandwiches, following specific methods that required quick prep time
- Verified that prepared food met all standards for quality and quantity
- Prepared a variety of foods according to customers' orders or supervisors' instructions, following approved procedures
- Placed food trays over food warmers for immediate service or stored them in refrigerated storage cabinets
- Handled currency and credit transactions quickly and accurately
- Followed food safety procedures according to company policies and health and sanitation regulations
- Prepared quality products while maintaining proper food safety practices, portion control and presentation within service goal times
- Strictly followed all cash, security, inventory and labor policies and procedures
- Stored food in designated containers and storage areas to prevent spoilage or cross-contamination
- Maintained clean and safe environment, including in the kitchen, bathrooms, building exterior, parking lot, dumpster and sidewalk
- Reported to all shifts wearing a neat, clean and unwrinkled uniform
- Reported to each shift on time and ready to work
- Performed all position responsibilities accurately and in a timely manner
- Communicated openly and honestly with the management team during each shift to ensure it ran smoothly
- Diligently restocked work stations and display cases
- Immediately informed supervisors when supplies were low or if equipment was not functioning properly
- Cooked and packaged large batches of food that were prepared to order or kept hot until needed
- Prepped items for later use to save staff time during busy hours
- Initiated rollout of new enterprise software solution for sales reporting
- Trained, coached and mentored staff to ensure smooth adoption of new program
- Implemented innovative programs to increase employee loyalty and reduce turnover
- Developed and rolled out new policies.
Corporate Opener
Fuddruckers
Snellville, GA
02.2005 - 02.2008
- Hired and trained a large number of staff
- Developed and rolled out new policies
- Implemented innovative programs to increase employee loyalty and reduce turnover
- Initiated rollout of new enterprise software solution for sales reporting
- Directed and coordinated marketing activities and policies to promote products and services
- Reviewed the financial aspects of product development, such as budgets, expenditures and research and development appropriations
- Developed pricing strategies while balancing firm objectives with customer satisfaction maximization
- Initiated market research studies and analyzed findings
- Applied sales forecasting techniques and strategic planning to verify sales and profitability of products, lines and services
- Analyzed business developments and monitored market trends
- Established project control procedures such as project forecasts and cash flow projections.
Education
GED -
Mosley High School
2005
Skills
- Customer-oriented Deadline-oriented
- Active listening skills Organized
- Consistently meets sales goals Customer service-oriented
- Computer literate Product development
- POS systems knowledge Efficient multi-tasker
- Stocking Consistently meet goals
- Merchandising Employee scheduling
- Personable Staff training/development
- Motivated team player Effective leader
- Employee relations Client account management
- Natural leader Exceptional interpersonal communication
- Extensive vocabulary Database management
- Dedicated team player Professional and mature
- Works well under pressure Articulate and well-spoken
- Independent worker Maintains confidentiality
Timeline
Group Leader
Hitachi Automotive Systems Americas
10.2018 - Current
Machine Operator
Sherwin Williams Manufacturing
05.2016 - 01.2018
Line Operator/Machine operator
Request Foods
07.2015 - 05.2016
Meat Processor
Sams Club
05.2013 - 07.2015
Factory
10.2010 - 02.2014
Lead Shift Manager
Taco Bell
02.2008 - 10.2010
Corporate Opener
Fuddruckers
02.2005 - 02.2008
GED -
Mosley High School
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