Randall Eubanks
Hillsboro,OR
Summary
Organized leader bringing excellent communication skills and proactive nature, with proven history of performing with integrity and efficiency. Committed to optimizing administrative resources to meet business objectives and leveraging strengths to maximize team performance. Offering seven years of experience in leadership and administrative support roles.
Overview
9
9
years of professional experience
Work History
Service & Engagement Team Lead
Target
Hillsboro, OR
10.2023 - 02.2024
- Developed strategies to increase team productivity and improve customer service levels.
- Conducted performance appraisals for team members, providing feedback and identifying areas of improvement.
- Trained new staff in relevant processes and procedures.
- Ensured compliance with company policies and procedures throughout the team.
- Monitored team performance against targets, taking corrective action where necessary.
- Collaborated with other departments to develop effective solutions that meet customer needs.
- Assisted the manager in setting achievable goals for the team while monitoring progress towards them.
- Analyzed data from various sources to identify trends or patterns in customer behavior.
Administrative Coordinator
Safeway
Hillsboro, OR
10.2021 - 09.2023
- Recruited, interviewed and selected employees to fill vacant roles.
- Coordinated training of new hires with store management
- Oversaw bookkeeping and accounting tasks
- Oversaw payroll
- Resolved customer complaints and answered customers' questions
- Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules
Assistant Store Director
Safeway
Aloha, OR
06.2019 - 10.2020
- Second in charge of store
- Oversaw day-to-day store operations in conjunction with Store Director
- Received store deliveries and transported items to correct facility locations
- Created successful plans to maximize profits and reduce loss.
- Developed store budgets, monitored expenditures and completed financial reports
- Tracked inventory and oversaw monthly counts to maintain accurate records
- Oversaw scheduling and payroll
Person in Charge
Safeway
Hillsboro, OR
02.2015 - 06.2019
- Oversaw store operation in afternoon/evening hours
- District trainer for release of Empower scheduling program
- Assisted in division-level presentation of Empower
Education
Bachelor of Arts - History
University of Oregon
Eugene, OR06.2006
High School Diploma -
Aloha High School
Beaverton, OR06.2002
Skills
- Team Management and Supervision
- Coaching and Mentoring
- Performance Management
- Recruitment and Hiring
- Schedule Coordination
- Customer Service
- Microsoft Office Suite
- Staff Scheduling
- Staff Development and Training
- Team Collaboration
- Accounting Ledger Management
References
- Justin Matagora (Store Director - Safeway) 503-997-1825
- Taran Hess (Assistant Store Director - Safeway) - 503-899-9738
Timeline
Service & Engagement Team Lead
Target
10.2023 - 02.2024
Administrative Coordinator
Safeway
10.2021 - 09.2023
Assistant Store Director
Safeway
06.2019 - 10.2020
Person in Charge
Safeway
02.2015 - 06.2019
Bachelor of Arts - History
University of Oregon
High School Diploma -
Aloha High School
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