Randall Ferris
LaBelle,FL
Summary
Adept Auto Mechanic Technician with a proven track record at Dennys Auto Sales, enhancing vehicle performance and customer satisfaction through expert diagnostics and repairs. Skilled in engine repair and problem-solving, I significantly reduced client complaints. My strong work ethic and ability to mentor junior mechanics have contributed to a positive workplace culture and increased repeat business.
Overview
26
26
years of professional experience
Work History
Auto Mechanic Technician
Dennys Auto Sales
Fort Myers, FL
09.2011 - Current
- Upheld company reputation by consistently delivering high-quality workmanship and maintaining strong customer relationships.
- Enhanced vehicle performance by conducting thorough diagnostics and identifying necessary repairs.
- Maintained a safe work environment by adhering to company safety protocols and industry standards.
- Performed routine maintenance tasks such as oil changes, filter replacements, tire rotations, and brake inspections to ensure vehicle longevity.
- Contributed to a positive workplace culture by mentoring junior mechanics on best practices and technical skills development.
- Assisted customers in understanding their vehicle''s maintenance requirements, promoting preventative care measures.
- Improved customer satisfaction with efficient repair work, ensuring vehicles were returned in optimal condition.
- Reduced client complaints by providing timely and accurate services for various automobile issues.
- Boosted overall shop efficiency by maintaining clean workspaces and properly disposing of hazardous materials according to regulations.
- Repaired or replaced malfunctioning components using appropriate tools, enhancing overall vehicle functionality.
- Aligned wheels and tires effectively ensuring smooth driving experience and enhanced road safety.
- Increased repeat business through exceptional customer service and communication regarding vehicle needs.
- Troubleshot electrical systems, pinpointing issues quickly to minimize downtime for clients'' vehicles.
- Evaluated client vehicles for additional repair needs during routine service appointments, offering recommendations based on findings.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Can do any mechanical work from engines to tires.
Auto Mechanic
Express Auto
Battle Creek, MI
04.2009 - 07.2011
- Improved vehicle performance by diagnosing and repairing a wide range of automotive issues.
- Repaired engine failures and mechanical and electrical systems malfunctions and replaced parts and components to maintain vehicle functional condition.
- Maintained a safe working environment by adhering to safety procedures and proper use of tools and equipment.
- Maintained vehicle records by recording service and
- Complete auto repairs
Auto Technician
Dr. Dans Auto Shop
Mattawan, MI
05.1998 - 06.2009
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Tested vehicle components and systems to identify issues.
- Worked on everything and repaired what ever the vehicle needed
Education
Doploma -
Bloomingdale High School
Bloomingdale, MISkills
- Brake Systems
- Tire Services
- Fluid Exchanges
- Engine repair
- Parts Ordering
- Suspension Systems
- Vehicle inspections
- Battery Services
- Exhaust Systems
- Computerized Diagnostics
- Steering systems
- Alignment Techniques
- Automotive Electronics
- Fuel systems
- Electrical Systems
- Maintenance Scheduling
- Manual transmissions
- Powertrain knowledge
- HVAC Systems
- Strong Work Ethic
- Changing tires
- Changing Oil
- Problem-Solving
- Hand and power tools
- Replacing parts
- Replacing Filters
- Parts Replacement
- Troubleshooting skills
- Preventive maintenance services
- Electrical experience
- Transmissions
- Safety awareness
- Valid Driver's License
Timeline
Auto Mechanic Technician
Dennys Auto Sales
09.2011 - Current
Auto Mechanic
Express Auto
04.2009 - 07.2011
Auto Technician
Dr. Dans Auto Shop
05.1998 - 06.2009
Doploma -
Bloomingdale High School