Randall Harris
Collinsville,VA
Summary
Reliable Shipping Clerk promotes productive warehouse functions to meet goals and satisfy customer needs. Excels at managing fast-paced work, inspecting shipments and resolving issues with vendor representatives. Strong records management and planning abilities. Enthusiastic and skilled Clerk knowledgeable about shipping and receiving, inventory management and carrier relations. Focused on accurate recordkeeping and materials movement for reliability and speed. Experienced with database, ERP and word processing software. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
20
20
years of professional experience
Work History
Shipping Clerk
JG Edelen
08.2014 - 03.2018
- Checked bills of lading, outgoing package paperwork, and other documentation for accuracy.
- Verified transactions, product orders and shipping dates and entered information into databases and reports.
- Maintained accurate computer records of materials weights, bill amounts, and identified variances.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Completed basic mathematical calculations to check weights and dimensions of shipments.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Processed invoices and order forms for goods received and shipped for proof of transactions.
- Inspected merchandise and sent damaged pieces for repair before shipment.
- Communicated with vendors and suppliers to verify timely delivery of goods.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
Receiving Supervisor
Ebay Enterprise
02.2007 - 06.2014
- Directed and coordinated roles and responsibilities of receiving floor staff with efficiency and intelligence.
- Conducted employee training and onboarding processes with strategic goals in mind.
- Prepared incident reports and gathered data when accidents occurred on receiving floor.
- Kept detailed records of product influx and inventory for monthly, quarterly and yearly reports.
- Unloaded and unpacked incoming shipments to facilitate orders and verify accuracy of contents.
- Unloaded pallets and deliveries and organized products in warehouse.
- Maintained tidy, organized and safe work area to comply with cleanliness standards.
- Devised most strategic policies and procedures for receiving operations in [Type]-specific warehouses to anticipate various scenarios.
- Double checked records, daily reports, and inventory transactions to identify and correct variances.
- Double-checked cargo inventories and documentation for accuracy.
- Properly labeled and stored goods in safe area to provide identification and avoid losses.
- Utilized forklift to transport pallets of goods to and from warehouse.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Inspected work areas to keep free of hazards and maintain proper function of safety equipment.
- Trained new team members on proper and safe use of tools and equipment.
- Enforced team adherence to safety regulations and protocols.
- Supervised team of helpers, laborers and material movers to efficiently complete tasks.
- Monitored production levels and implemented measures to increase output.
- Scheduled shifts and shift changes to accommodate workload and customer needs.
- Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
Customer Service Representative
Startek USA
04.2003 - 03.2006
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Responded to customer requests for products, services, and company information.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Updated account information to maintain customer records.
Shipping Supervisor
Bassett Mirror Company
06.1998 - 07.2003
- Pulled, verified, and packaged items for shipment.
- Supervised shipping team of [Number] employees.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Inspected loading operations for improvements in efficiency and safety.
- Analyzed and reordered inventory for [Number] square-foot warehouse.
- Operated forklifts, lift trucks, and hand trucks to move items around warehouse.
- Organized storage areas to optimize materials movements and minimize labor hours.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Prepared shipping documents and invoices, processed payments, and fielded client questions.
- Maintained positive relationships with representatives of UPS, FedEX, USPS, and DHL shipping companies.
Education
No Degree - Information Technology
Florida Technical College
Orlando, FL11.2000
High School Diploma -
Bassett High School
Bassett, VA06.1997
Skills
- Materials Transportation
- Materials Transport
- Shipping and Receiving
- Order Management
- Warehousing Operations
- Microsoft Office Suite
- Inventory Management
- Merchandise Staging
- US Driver's License
- Heavy Lifting
- Shipment Tracking
- Teamwork and Cooperation
- Inspection and Quality Control
- Safety Procedures
- Forklift Operation
- Certified Forklift Driver
- Packing Equipment Operation
Timeline
Shipping Clerk
JG Edelen
08.2014 - 03.2018
Receiving Supervisor
Ebay Enterprise
02.2007 - 06.2014
Customer Service Representative
Startek USA
04.2003 - 03.2006
Shipping Supervisor
Bassett Mirror Company
06.1998 - 07.2003
No Degree - Information Technology
Florida Technical College
High School Diploma -
Bassett High School
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