Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Randall Howard

Upland,CA

Summary

Results-focused management professional prepared to excel in high-demand environments. Known for optimizing operations, enhancing customer experience, and implementing strategic initiatives. Emphasizes team collaboration and adaptability to meet evolving business needs. Proficient in operational management and strategic planning.

Overview

22
22
years of professional experience

Work History

District Manager

Closet World
05.2016 - Current
  • Coordinated cross-functional teams to streamline installation processes and improve efficiency.
  • Oversaw quality control measures during installations, identifying potential issues early on to minimize costly rework later.
  • Oversaw installation projects, ensuring adherence to safety standards and timelines.
  • Achieved significant reduction in installation errors by conducting thorough training sessions for new hires.
  • Improved client satisfaction with meticulous oversight of installation quality and adherence to standards.
  • Oversaw successful installation of high-value projects, maintaining strict quality control measures.

Assistant Store Manager

Lowes Home Improvment
05.2013 - 01.2016
  • Led daily operations to enhance customer satisfaction and optimize sales performance.
  • Trained and mentored staff, fostering a collaborative and efficient work environment.
  • Maintained visual merchandising standards to create an engaging shopping experience for customers.
  • Implemented inventory management systems to ensure stock availability and accuracy.

Store Manager

The Container Store
02.2008 - 04.2013
  • Oversaw daily store operations, ensuring compliance with company policies and procedures.
  • Developed and implemented effective merchandising strategies to enhance product visibility and sales.
  • Trained and mentored team members, fostering a collaborative and high-performance work environment.
  • Directly manage over 50 employees on a daily basis to execute superior customer service.

Assistant Store Manager

Vons Grocery Store
05.2003 - 08.2008
  • Responsible for hiring, training, scheduling, projecting , and meeting weekly sales and payroll goals.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Managed over 150 employees in providing superior in-stocks, as well as "World Class Service."

Education

High School Diploma -

Chaffey High School
Ontario, CA
06-1987

Skills

  • Team leadership skills
  • Strategic planning expertise
  • Customer service excellence
  • Goal setting expertise
  • Employee training
  • Customer issue resolution

Accomplishments

  • Successfully led a regional team of 12+ installation technicians , consistently meeting or exceeding monthly, yearly installation value and payroll goals.
  • Increased installation team productivity by 25% by developing and delivering comprehensive training program.
  • Improved customer satisfaction scores by 20% for installation services by implementing new procedures for clearer communication and issue resolution.
  • Supervised team of 150 staff members.

Timeline

District Manager

Closet World
05.2016 - Current

Assistant Store Manager

Lowes Home Improvment
05.2013 - 01.2016

Store Manager

The Container Store
02.2008 - 04.2013

Assistant Store Manager

Vons Grocery Store
05.2003 - 08.2008

High School Diploma -

Chaffey High School

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