Randell Kibler
Washington,DC
Summary
Accomplished Executive Administrative Assistant at MedStar Georgetown University Hospital, adept in office management and customer service. Streamlined workflow by 30%, enhancing productivity. Expert in expense reporting and maintaining information confidentiality. Proven track record in improving operational efficiency and providing exceptional support to executive teams.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Executive Administrative Assistant
MedStar Georgetown University Hospital
01.2024 - Current
- Providing high-level administrative support to executive team, managing calendars, scheduling meetings, and coordinating travel arrangements
- Prepare and edited correspondence, reports, presentations, and other documents for executive team
- Develop and implemented efficient office procedures to streamline workflow and increase productivity
- Coordinate logistics for board meetings, including preparing agendas, taking minutes, and distributing meeting materials
- Maintain electronic filing system for easy retrieval of important documents
- Screening phone calls and emails for executives, prioritizing messages and responding on their behalf when necessary
- Assisting in the preparation of budgets by gathering data on expenses and analyzing financial information
- Serve as the primary point of contact for internal/external inquiries, providing accurate information or redirecting requests appropriately
Program Coordinator
MedStar Georgetown University Hospital
07.2022 - 01.2024
- Managed and coordinated all aspects of the program, including planning, execution, and evaluation
- Facilitated communication and collaboration among program team members, ensuring efficient project delivery
- Implemented a tracking system to monitor program progress and milestones, ensuring on-time delivery
- Developed and maintained program documentation, including reports, schedules, and status updates
- Managed program logistics, including scheduling, venue booking, and equipment procurement
- Established and maintained relationships with program partners, vendors, and external stakeholders
- Provided support and guidance to program participants, addressing their concerns and needs
- Monitored program compliance with relevant regulations and standards, ensuring adherence to guidelines
Patient Care Coordinator
MedStar Medical Group
10.2021 - 07.2022
- Managed patient appointments, scheduling procedures, and coordinating with medical staff to optimize efficiency
- Maintained accurate and up-to-date patient records, including medical history, treatment plans, and insurance information
- Provided exceptional customer service by addressing patient inquiries, resolving concerns, and ensuring satisfaction
- Collaborated with healthcare professionals to develop personalized care plans based on individual needs and goals
- Assisted patients in understanding their treatment options, explaining procedures, risks, benefits, and alternatives
- Facilitated communication between patients and healthcare providers to ensure effective delivery of care
- Performed administrative tasks such as data entry, billing coordination, insurance verification for smooth operations
- Implemented efficient systems for managing patient flow within the clinic or hospital setting
Unit Secretary
MedStar National Rehabilitation Network
10.2017 - 10.2021
- Managed and maintained patient records, ensuring accuracy and confidentiality
- Scheduled appointments, procedures, and consultations for patients in a timely manner
- Coordinated communication between healthcare providers, patients, and families to ensure effective care delivery
- Maintained inventory of medical supplies and equipment, restocking as needed to support smooth operations
- Prepared patient charts for upcoming appointments or procedures, ensuring all required documents are included
- Assisted with admissions process by collecting necessary documentation and verifying insurance information
- Transcribed physician orders accurately into the electronic health record system
- Provided emotional support to patients/families during difficult times and connected them with appropriate resources/services
Education
No Degree - Medical Office Specialist
Bryant And Stratton College
Buffalo, NY06-2021
Skills
- Expense Reporting
- Customer Service
- Office Management
- Information confidentiality
Certification
- Microsoft Office Specialist (MOS) - Microsoft.
Timeline
Executive Administrative Assistant
MedStar Georgetown University Hospital
01.2024 - Current
Program Coordinator
MedStar Georgetown University Hospital
07.2022 - 01.2024
Patient Care Coordinator
MedStar Medical Group
10.2021 - 07.2022
Unit Secretary
MedStar National Rehabilitation Network
10.2017 - 10.2021
No Degree - Medical Office Specialist
Bryant And Stratton College
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