Randall Lopez
Gillette,NJ
Summary
Dedicated and detail-oriented interpreter with over two years of experience facilitating communication in diverse medical settings. Motivated to tackle new challenges, driven by a commitment to deepen my knowledge and contribute meaningfully to the medical field. Proficient in bridging linguistic and cultural gaps to ensure accurate treatment. Seeking to leverage language skills, coupled with a passion for healthcare, to contribute effectively as a valued member of the medical team while pursuing certification as a medical assistant. Committed to continuous learning and professional growth to excel in providing compassionate and comprehensive patient care.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Bilingual Medical Interpreter
1st Assistance Pro, LLC
Bluffton, South Carolina
10.2021 - Current
- Assisted in the translation of written documents such as consent forms, medical records, and patient instructions.
- Facilitated communication between medical staff and patients with limited English proficiency.
- Conducted follow-up interviews with patients after their appointments to ensure they had an accurate understanding of their diagnosis or treatment plan.
- Served as a liaison between doctors, nurses, medical personnel and family members who spoke different languages.
- Maintained a professional demeanor when interacting with clients and colleagues.
- Adhered to ethical codes protecting information confidentiality.
- Provided clients with precise, in-person oral translations and interpretations.
Barista Trainer
Starbucks
Warren, NJ
03.2018 - 11.2021
- Oversee daily operation activities, and delegate responsibilities.
- Managed cash register and processed transactions with accuracy and integrity.
- Developed supplementary training materials and conducted comprehensive sessions for new team members, encompassing store policies, operational procedures, efficiency, teamwork, and cultural awareness
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Managed inventory operations, encompassing supply ordering, product stocking, regular inventory checks, and overseeing store preparations for new product launches, merchandise updates, or program rollouts.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
Education
High School Diploma -
Watchung Hills Regional High School
Warren Township, NJ01-2014
Some College (No Degree) - Computational Science
County College of Morris
Randolph Township, NJSkills
- Punctuality
- Adaptability
- Attention to communication
- Problem Solving skills
- Transparency
- PC proficiency
- Microsoft Office
- Ethical Conduct
- Social media
- Time management
- Customer service
- Continuous learning
- Team work
- BLS certified
- Accountable
- Bilingual (English - Spanish)
- Inventory
- Business acumen
- Customer orientation
- Medical terminology proficiency
Certification
- BLS/CPR certification. Effective since May 2024
Languages
English
Full Professional
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Bilingual Medical Interpreter
1st Assistance Pro, LLC
10.2021 - Current
Barista Trainer
Starbucks
03.2018 - 11.2021
High School Diploma -
Watchung Hills Regional High School
Some College (No Degree) - Computational Science
County College of Morris
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