Summary
Overview
Work History
Education
Skills
Timeline
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Randall Lowe

Chandler,AZ

Summary

Adept at driving sales growth and excelling in customer support, I leveraged outbound sales calling and negotiation expertise to increase Indeed.com revenue. Skilled in resolving high-stress situations and building client relationships, my approach combines effective selling techniques with superior interpersonal skills, contributing to sustained business success. Energized Senior Sales Representative dedicated to building client relationships and developing high-end accounts. Promoting an unwavering commitment to customer service and support.

Overview

13
13
years of professional experience

Work History

Senior Sales Representative

Indeed.com
10.2020 - Current
  • Increased sales revenue by building and maintaining strong relationships with clients.
  • Developed exceptional interpersonal, speaking, and listening skills from talking with both customers and upper management.
  • Reached out to prospective leads through provide lead base, applying variety of established selling methods.
  • Continually navigated issues and create strategy problems affecting sales growth and business direction.

Customer Service Representative

McKesson
02.2021 - 07.2022
  • Handled customer inquiries and suggestions courteously and professionally.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.

Catering Manager

Infusion Catering
01.2015 - 01.2020
  • Successfully managed a diverse range of events including weddings, corporate functions, and special occasions, consistently exceeding client expectations.
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Hired and trained both permanent and temporary staff members.
  • Handled catering scheduling, ordered food and planned events.
  • Coordinated with event planners for floor and table layouts, guest numbers, and overall catering needs.
  • Managed high-quality food preparation and presentation, ensuring consistent client satisfaction.
  • Met with clients to outline desired goals and prepared quotes for overall catering costs.
  • Enhanced event satisfaction by planning and executing memorable catering experiences for clients.
  • Increased staff productivity through effective scheduling practices that ensured optimal coverage during peak periods.

Event Manager

California Endowment
02.2011 - 02.2015
  • Managed budgets and negotiated contracts with vendors, ensuring cost-effective event execution.
  • Nurtured and built relationships with vendors, venues and industry contacts to obtain best pricing and services for events.
  • Streamlined event planning processes by implementing efficient project management strategies.

Education

High School Diploma -

Hayward Adult School
Hayward, CA
06.1986

Skills

  • Outbound sales calling
  • Customer Support
  • Selling techniques
  • Negotiation expertise

Timeline

Customer Service Representative

McKesson
02.2021 - 07.2022

Senior Sales Representative

Indeed.com
10.2020 - Current

Catering Manager

Infusion Catering
01.2015 - 01.2020

Event Manager

California Endowment
02.2011 - 02.2015

High School Diploma -

Hayward Adult School

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Randall Lowe