RANDALL MAI
Glendale,Arizona
Summary
Dedicated Automotive Technician with over 22 years of experience, have worked bumper to bumper and Dealer experience. Ability to learn new task and responsibilities quickly and accurately.
Overview
30
30
years of professional experience
Work History
Automotive Technician
AUTONATION USA AVONDALE
10.2021 - Current
- Consistently met or exceeded productivity goals by effectively managing time and prioritizing tasks accordingly.
- Contributed to team success by sharing technical expertise during challenging diagnostic scenarios or difficult repairs.
Automotive Technician
AUDI PEORIA
04.2016 - 09.2021
- Enhanced customer satisfaction by providing timely and accurate diagnostic assessments of vehicle issues.
- Increased repeat business by delivering exceptional customer service and building relationships with clients.
- Delivered superior results under tight deadlines, managing multiple concurrent projects without compromising quality or attention to detail.
Automotive Technician
Bodyshop
09.2010 - 02.2016
- Troubleshot and diagnosed faults with vehicle systems and components.
- Working all general bumper to bumper
Shop Owner
Owner Operator Independent
08.2007 - 10.2010
- Boosted customer satisfaction by providing exceptional service and addressing any concerns promptly.
- Working all general vehicle bumper to bumper
- Developed loyal customer base by consistently delivering high-quality products and personalized service.
Automotive Technician
MERCEDES BENZ HOUSE IMPORT
03.2000 - 07.2006
- Enhanced customer satisfaction by performing thorough diagnostics and timely repairs on various vehicle makes and models.
- Increased shop efficiency by maintaining a clean, organized workspace and effectively managing repair schedules.
- Bumper to Bumper
Automotive Technician
U-HAUL
01.1994 - 02.2000
- Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
- Enhanced customer satisfaction by providing timely and accurate repair estimates for various automotive issues.
- Increased workshop efficiency by effectively organizing tools, equipment, and workspace for easy access during repairs.
- Reduced vehicle downtime with meticulous preventative maintenance services, extending the life of customers'' vehicles.
Education
Diploma - Automotive Mechanics And Diesel
Universal Technical Institute of Arizona Inc
Avondale, AZ12.1994
High School Diploma -
El Modena High School
Orange, CA06.1989
Timeline
Automotive Technician
AUTONATION USA AVONDALE
10.2021 - Current
Automotive Technician
AUDI PEORIA
04.2016 - 09.2021
Automotive Technician
Bodyshop
09.2010 - 02.2016
Shop Owner
Owner Operator Independent
08.2007 - 10.2010
Automotive Technician
MERCEDES BENZ HOUSE IMPORT
03.2000 - 07.2006
Automotive Technician
U-HAUL
01.1994 - 02.2000
Diploma - Automotive Mechanics And Diesel
Universal Technical Institute of Arizona Inc
High School Diploma -
El Modena High School
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