Summary
Overview
Work History
Education
Skills
Projects
Certification
Timeline
Generic

RANDALL MCGOUIRK

Wilton Manors

Summary

Motivated and disciplined technology leader seeking company with aspirations in operational performance improvement with room for professional growth. Accomplished IT professional eager to apply skills in software architecture and system administration towards advancing large scale IT goals.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Manager Global Marketing Projects

Hard Rock International
04.2023 - Current
  • Prepare FDD Requirement Documents for different modules and for locations being opened by Hard Rock International
  • Provide prompt response to inquiries from international employees and correspond with outside vendors
  • Stay current with customer needs and strategies; utilize formal and informal written communication methods (for example, emails, newsletters, PowerPoint presentations, executive updates, task lists, updates, and training guides) to communicate updates and findings; and facilitate project meetings and presentations to all types of diverse audiences (for example, senior management, Customers, technical staff)
  • Leverage superior subject matter expertise to coordinate and lead training and onboarding for all new staff members, continuing to serve as a trusted resource going forward
  • Set up conversion rate tables and flex rules for localized and non-localized entities
  • Create APIs to pull data from the source system and display it onto the webpages for visit counts as well as setting up each location on the webpage
  • Perform multiple training classes on subject matter such as Query Modification and Creation, SQL Developer, inner workings of software, excel, and MS Word used in conjunction with Oracle Product
  • Serve as a liaison between Operations and IT to elicit business requirements needed for system modifications, enhancement, and implementations
  • Make recommendations to the business whether the enhancement is needed or if delivered functionality exists for the enhancement
  • Prepare reconciliations for various groups and teach those reconciliation methods to said groups, based on data from SQL Developer
  • Query Data by writing SQL (in SQL Dev) and Analyze data to provide insight/reports to upper management for KPIs
  • Configure multiple applications to enhance user experiences.

Manager IT Ambulatory Applications

Broward Health
07.2022 - 04.2023
  • Install, Configure, and maintain the Hospital’s enterprise business systems and related components to include system upgrades, patches, and updates as necessary
  • Manage user accounts, roles, and security settings within the business enterprise systems
  • Monitor performance, availability, and reliability of all hospital ambulatory applications
  • Identify and resolve issues, errors, and performance bottlenecks promptly
  • Collaborate with IT and other stakeholders to integrate current and future systems with other enterprise systems and applications
  • Ensure seamless data flow and compatibility between systems
  • Customize and configure system applications to align with the business needs to produce viable data for key metrics
  • Develop and implement enhancements and workflows for each application
  • Develop and execute a strategic plan for applications that support the business needs and roadmap goals
  • Manage the IT applications budget, including forecasting cost control
  • Perform application comparison to ensure that the best application is chosen for any upgrade consideration
  • Stay updated on emerging technologies and industry trends
  • Identify opportunities for process optimization and efficiency improvements
  • Translate functional and technical requirements between the developers and the business to ensure all enhancements are covered for development
  • Create SOPs to standardize business processes across the organization
  • Coordinate with vendors and stakeholders to streamline processes for best business practices
  • Oversee the implementation of new software as well as configurations and changes to the existing software
  • Create process flows within Vizio to show the roadmap of each process
  • Draft KPIs for potential issues in process documentation and formulate a checklist for each sector of the business
  • Create standardized checklist(s) to ensure processes are followed
  • Use checklists as audit backup for process flows
  • Keep all process documentation, flows, and SOPs up to date when processes change or are modified
  • Create test cases for UAT and document the testing process for each item tested
  • Create sprint cycles in Jira and upload test cases to each module within Jira to ensure all testing is completed on time and accurately
  • Develop dashboards in ServiceNow to manage productivity metrics for a team
  • Provide leadership and manage the work activities of direct reports in application development for all medical centers, including new solutions and enhancement of existing systems
  • Keep a hands-on approach by staying in the day-to-day technical and Business Analyst roles, while wearing a team management hat
  • Accountable for availability and performance of applications portfolio, including ownership of incidents, downtime, and release management
  • Partner with executives to ensure proposed solutions align with information technology, infrastructure, business, and security architectures
  • Implement INFOR ERP for multiple areas to include AP, AR, FINANCE, and INVENTORY (SUPPLY CHAIN)
  • Work closely with HR to implement INFOR for Workers Comp as well as FMLA leave
  • Wrote interfaces to connect INFOR to outside platforms to streamline HR
  • Map GL and Finance to INFOR to capture Supply Chain purchases for a financial rollup on monthly consolidated financials
  • Act as a liaison between the Business and IT to ensure that all requirements gathered are built accordingly and tested as well
  • Review Data Conversions, data scrubbing as well as data validations for migrations to and from INFOR
  • Create Ad Hoc reports using sequel data.

Senior Business Analyst/Test Lead/QA/Product Owner

Crawford and Company
12.2016 - 06.2022
  • Collaborate and support End-Users with various modules within Oracle
  • Create training guides for end user reference
  • Tie training documentation to process documentation
  • Work closely with the Project Costing Module to ensure billing flows correctly
  • Closely monitor and assist with AP module and configuration as well as security
  • Create Process Flow mapping with Visio to tie in with process documentation and Sox Documentation
  • Use Agile Methodology to bridge gaps between business and IT Development
  • Set up and monitor UAT testing with users as well as BA’s
  • Create dashboards in the Jira environment to report on the progress of the project
  • Create process documentation for end users as guides for future reference to include in-house café
  • Streamline processes and identify gaps to create SOPs for standardization across the company
  • Manage multiple projects with Smartsheet simultaneously and report statistics on each
  • Test Lead for UAT
  • Ensure defects are addressed timely and retested
  • Attend SCRUM calls and liaison between the Business and the IT Sector to manage business priorities
  • Develop SharePoint site for the entire company and oversee security for each user
  • Roll out to the Company with documentation
  • Constantly learn about other modules and functions within the Oracle Environment to keep up to date with changes
  • Work closely with CM Module on Direct Debits, ACH, Wire, and other transfers
  • Facilitate integrations of multiple financial software onto the PeopleSoft Platform
  • Identify, create, and facilitate process design changes by conducting business and systems process analysis as well as flows of each and design at a complex level for Oracle; focusing on quality improvement and data management; ensuring data is reliable and valid; developing process improvements or re- engineering and recommending elimination; integrating new systems and processes with existing ones; and partnering with internal and external customers to ensure systems provided meet the long-term business strategies
  • Perform end-to-end flow to show the impacts of a request on the business
  • Identify any negative impacts and work to solve production issues
  • Assist with UAT from an End-user perspective and identify any issues that arise during the facilitation of testing
  • The document said “defects” and researched defects before assigning them to IT
  • Write queries and subqueries within Oracle to data mine for users' reporting needs
  • Create Oracle requirement documents to convey business needs to the development team
  • Also, write SQL in SQL Developer to obtain data for end-user support and to create queries in Oracle software
  • Prepare and develop nVision reports for financial data reporting to upper management
  • Work on security within the environment to ensure no SODs exist between roles
  • Develop SoD and Sox Process Documentation for Security audits as well as configuration audits
  • Facilitate between the business and internal/external auditors
  • Keep up with Security access within the financial environment to ensure proper security is given following SoD and SOX Compliance
  • Develop and run queries for Identity and Access Management
  • Issue roles to users based on their job functions within the company
  • Using my Accounting Background, I reconcile data between systems during and after conversion to make sure rollover balances and details are intact
  • Provide Oracle project-level analysis – producing required project analysis documentation (business requirements, scope matrix, use cases, sequence diagrams, future state proposals, UAT plan as well as UAT Testing Schedule)
  • Attend Scrum Calls to ensure project momentum is not lost.

Senior Accountant/Division Controller/Project Manager

OldCastle Materials Group
05.2012 - 12.2016
  • Assisted the Controller in the direction of the accounting functions of the company
  • Assisting with the preparation of Financials (both IRGAAP and USGAAP) ensuring timeliness and accuracy of financials
  • Prepare Budgets and financial reports in Excel import to Oracle and oversee the evaluation of each regional budget
  • Create and present various financial reports to Top Management and make suitable observations and recommendations
  • Manage and maintain the Oracle Accounting System to ensure the accuracy/integrity of data
  • Liaison between the accounting system and users to troubleshoot any impending issues that might affect the reporting of Financials
  • Review and conduct account reconciliations and analysis for conversions
  • Assist with special Ad-Hoc projects when needed
  • Implementation of upgrading the Oracle accounting system through Oracle online classes and system message boards
  • Create Project Plans from scratch oversee software costing on all levels and track any large variances
  • Develop and enhance SOX Controls to follow SOX Law
  • Manage PCW Tier 1 and 3 Process Control Worksheet and internally audit staff for completeness
  • Set up internal controls, process flow narratives, flow charts, etc
  • To make sure proper reporting of the financials is put into place
  • Assist with special projects when needed
  • Manage applications and hardware of the system
  • Provide in-house technical support for the system
  • Deal with External and Internal Auditors, assisting with information requested from each
  • Review current SOX requirements and adapt them to policy following SOX documentation
  • Consolidate Financials into Hyperion Software and check for any variances
  • I used Edge for conversions/acquisitions into Oldcastle Group
  • Key in project billings in Oracle for all governmental jobs
  • Cost out all jobs by taking raw materials and building the BOM (Billable Materials) to give customers correct pricing.

Education

Certified Scrum Product Owner -

Scrum Alliance
Denver, CO
08.2023

Accounting Finance -

West GA College
Carrollton, GA
06.1999

Skills

  • Windows
  • Oracle
  • SQL Developer
  • Service Now
  • JD Edwards
  • Star builder
  • Coins
  • Estimating OOH
  • Timberline
  • Business Works
  • PSI
  • Quick books
  • Quicken
  • Peachtree Accounting
  • Excel
  • MAC
  • Power point
  • MYOB
  • AS 400
  • Cartesis
  • Agate
  • Hyperion
  • Great Plains
  • Max Purchasing
  • Headquarters Management
  • SAP
  • SAP B1
  • MAS-90
  • ACCPAC Del-Tek Tableau Data Application
  • PeopleSoft
  • Smart Sheet Project
  • SharePoint
  • ServiceNow
  • Easy Vista
  • Jira
  • Zephyr
  • Agile Methodology
  • Google Suite/Workspace
  • INFOR CLOUDSUITE
  • Compliance 360
  • JDEXPERT
  • MS Access
  • Toad
  • Vizio
  • HALo
  • Strategic Planning
  • Staff Development
  • Business Administration
  • Business Development
  • Contract Management
  • Project Management
  • Salesforce Management
  • Key Performance Indicators
  • Staff Management
  • Verbal and written communication
  • Time Management
  • Business Planning

Projects

HALo Upgrade Implementation Engage Rollout, Product Owner/BA/ProcessBA/Dev assist, 05/2023, current

Certification

  • Certified Product Owner. SCRUM ALLIANCE 2023
  • Speak, Read and write Spanish.

Timeline

Manager Global Marketing Projects

Hard Rock International
04.2023 - Current

Manager IT Ambulatory Applications

Broward Health
07.2022 - 04.2023

Senior Business Analyst/Test Lead/QA/Product Owner

Crawford and Company
12.2016 - 06.2022

Senior Accountant/Division Controller/Project Manager

OldCastle Materials Group
05.2012 - 12.2016

Certified Scrum Product Owner -

Scrum Alliance

Accounting Finance -

West GA College

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RANDALL MCGOUIRK