Randall Munukka
Rutland,VT
Summary
Competitive Route Sales Representative with strong background providing customers with specific products to address needs and requirements. Effective in handling orders and verifying delivery of accurate shipments in alignment with strict schedules. Innovative and focused professional polished in maintaining accurate records of sales, developing leads and prospects and resolving customer issues.
Experienced sales team member successful at managing profitable 12 routes. Highly organized and proactive in maintaining accounts, servicing customers and accounting for funds. Service-oriented.
Previous Concrete Construction business owner with experience in bidding, scheduling, business management and on site labor.
Overview
27
27
years of professional experience
Work History
Floor Coatings Applicator
Vermont Protective Coatings
01.2022 - Current
- Filled cracks, imperfections and holes in workpieces or products for smooth and high-quality looks.
- Cleaned workpieces and products, applied coatings and buffed surfaces to achieve desired finishes.
- Selected, weighed, mixed and added production input materials in correct proportions and order of operations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained energy and enthusiasm in fast-paced environment.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Developed and maintained courteous and effective working relationships.
Route Sales Manager
Interstate Batteries
01.2014 - 12.2021
- Increased customer satisfaction by resolving product and service issues.
- Delivered top customer satisfaction, reviewing feedback closely and addressing needs and requests of account holders.
- Drove team revenue totals by bringing in top sales numbers.
- Identified customers' needs and provided information on appropriate products in effort to promote cross-selling.
- Immediately addressed problems with customers to promote speedy resolution.
- Properly processed all sales transactions, achieving high levels of account growth and retention via quality deliverables.
- Managed product transitions from warehouse to customer site, loading and unloading in alignment with specifications.
- Maintained positive relationships with customers through communication and problem solving.
- Displayed products properly at customer sites and according to company specifications and policies.
- Processed payments, made change and provided receipts.
- Documented sales by recording order information .
- Handled customer concerns and issues effectively by effective communication.
- Stayed in open communication with existing customers to offer immediate access to new products.
Concrete Construction Business Owner
Munukka Foundations
04.1998 - 11.2013
- Consulted with customers to assess needs and propose optimal solutions.
- Remained up-to-date on current trends and attended industry trade shows and markets to view and order inventory.
- Measured precise amounts of concrete and verified levelness to improve quality of finished product.
- Installed rebar and molded expansion joints and edges for concrete projects.
- Applied concrete fabrication techniques to achieve desired project specifications, quality and code standards.
- Trained new laborers in crew processes and safety behaviors.
- Created specific finishes on poured concrete.
- Mixed, spread and patched concrete to specifications.
- Assisted crew members with positioning trucks and moved discharge chute to guide concrete into forms.
- Set wood and other forming materials to prepare for concrete pours.
- Leveled, smoothed and finished surfaces of poured concrete for construction projects.
- Adhered to safety and reporting procedures.
- Engaged with customers and subcontractors and provided timelines for project completion.
- Reviewed all project documentation and blueprints to prioritize and schedule job tasks.
- Monitored inventory of key tools and materials used at each project site to provide consistent availability.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Maintained updated knowledge of regulatory changes to adjust business operations accordingly.
Education
High School Diploma -
Otter Valley Union High School
Brandon, VTSkills
- Merchandise Sales
- Business Transaction
- Inventory Control
- Team Support
- Policies and Procedures Implementation
- Sales Goals
- Cross-Selling
- Inventory Maintenance
- Sales Planning
- Product Sales
- Product Delivery
- Customer Accounts Management
- Quality Management
- Product Knowledge
- New Product Information
- Customer Complaint Resolution
- Account Development
- Scheduling
- Invoicing
- Staff Management
- Site monitoring
- Project estimation and bidding
- Construction management
- Effective communication
- Residential construction
- Workload Planning
- Reviewing Time Sheets
- Blueprints and schematics
- Heavy lifting
- Budgeting
- Contract Management
- Finish concrete Work
- Site Safety
- Basic Carpentry
Timeline
Floor Coatings Applicator
Vermont Protective Coatings
01.2022 - Current
Route Sales Manager
Interstate Batteries
01.2014 - 12.2021
Concrete Construction Business Owner
Munukka Foundations
04.1998 - 11.2013
High School Diploma -
Otter Valley Union High School
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