Randall Richmond
Danville,USA
Summary
Accomplished Disaster Recovery Solution Architect at Schneider Electric, specializing in risk assessment and project management. Demonstrates proven expertise in crafting resilient disaster recovery plans and managing vendor relationships, significantly enhancing operational resilience. Spearheaded initiatives yielding substantial cost savings and improved compliance, showcasing exceptional leadership and technical proficiency in high-pressure environments.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Disaster Recovery Solution Architect/Project Implementation
Schneider Electric
06.2019 - Current
- Surveying the technology environment for IT Server Rooms and Data Centers
- Analyzing and documenting requirements
- Evaluating solutions for risk reduction in the IT Server Room and Data Centers at global high critical sites; including backup power, environmental monitoring, access control, data backup and restoral
- Developing RFIs, RFQs, and RFPs and participating in technology selection
- Providing technical guidance for Disaster Recovery Plan development, Disaster Recovery Team exercises, and solution Implementation Teams
Digital Risk Project Manager
Schneider Electric Corporation
04.2018 - 06.2019
- Lead the PCI Compliance and Remediation Project for the credit card transaction environment for one of the largest business units
- Determined scope and ensured that the objectives were clearly established
- Communicated to key stakeholders the project plan including timelines and deliverables using familiar project management tools (e.g. Project Charter, Work Breakdown Structure, etc.)
- Identified key resources, monitored planned and actual resource utilization and routinely informed leaders and functional managers of their duties and progress
- Tracked risks to the project and reported to stakeholders
- Collectively, used project management methodologies to manage the validation of control compliance
- Implemented the PCI Pal secure credit processing solution for the Accounts Receivable Team who used the encrypted to solution process over $25 Million annually
- Delivered the PCI Compliance package to the business Leaders and it was submitted and approved by the Merchant Banks
- Implementation of the project was successfully completed and transition to operations
Director IT Support/Project Implementation
AES Corporation
02.2015 - 04.2018
- Oversaw project management, planning, development, and implementation for AES Global IT Support Team's special projects.
- Directed rollout of secure remote access and user network authentication across corporate environment.
- Managed implementation of enterprise collaboration services scheduling system to enhance operational efficiency.
- Resolved distressed projects while ensuring successful integration of cloud-based systems.
- Led network engineering team in modifying global wide area network for Office 365 and Skype for Business using SDWAN.
- Coordinated and tracked upgrades for network infrastructure and monitoring tools on enterprise level.
- Performed site analysis to assess bandwidth and equipment requirements, coordinating documentation accordingly.
- Maintained integrated project schedules, detailing work activities and coordinating issue resolution.
Director Conferencing Services
AES Corporation
06.2012 - 02.2015
- Promoted to manage the global implementation of corporate video conferencing systems in over 17-countries
- Achieving corporate travel cost avoidance estimating over $20M annually
- Successful procurement and implementation of global managed video conferencing services increasing vendor SLA and reducing costs of over $2M a year
- Managed the integration of the Cisco VTC Management System scheduling services in the Microsoft Exchange
Telecommunications Program Manager
AES Corporation
08.2009 - 06.2012
- Managed contract performance and relationship management
- Restructuring of telecommunications carrier contracts saving $3-5M globally on wireless, audio conferencing, and data conferencing services
- Managed support for the Cisco Unified Presence deployment which enabled functions such as click-to-dial and phone control as well as voice, video, and web collaboration
- Collaborated with a cross functional team of network and security architects, software developers and engineers, server and platform engineers, and data center operations to implement the infrastructure for VOIP systems for unified communications
- Replaced the Cisco Unified Meeting Place conferencing solution with the Cisco Codian MCUs to integrate voice, video, and web collaboration and interoperability with video gatekeepers, ISDN gateway, and VTC management systems
- Managed the upgrading of the Cisco IP Communicator to Cisco Jabber to enable global users on any device with Cisco Jabber have presence, instant messaging (IM), voice, video, voice messaging, desktop sharing, and conferencing
- Deployment management for the Cisco Unified Communications Manager Attendant Console for the manual attendant for use with the Cisco Unified IP Phone to quickly accept and dispatch calls
Group Manager/Project Implementation
Verizon Business – Federal Network Systems
06.2004 - 08.2009
- Promoted to manage professional services, responsible for revenue generation, and contract delivery for engineering support and staff augmentation
- Successfully developed the Verizon Federal Network Systems professional services group from an initial 6 to over 100 employees and contractors
- Increased annual professional services revenue from $2M to over $18M
- Successfully project managed a Department of Defense security system contract initiative, lead the successful development of a commercial product solution called 'NetFacade', which was a unique honey-net security solution
- Program management for VoIP transitions on the DOD NETCENTS and IMOD contracts for NORTEL Option 11, and the Meridian 1 Option 81c private branch exchange (PBX), to connect to Voice over IP/Time Division Multiplexing (VoIP/TDM) Gateways
- Responsible for tasking all project managers, overseeing project schedules, test plans and acceptance for contract engagements including VoIP, application development/integration, TELECOM, network, and security solutions
Skills
- Disaster recovery planning
- Risk assessment
- Project management
- Technical documentation
- Solution evaluation
- Vendor management
Training
- Project Management Institute: Six Sigma Overview
- Overview of Scrum
- Project Management Fundamentals
- Business Analysis Fundamentals
- Project Management Core Concepts
- Project Management Review
- College level curriculum for Computer Science and Electronic Engineering
- Military Cryptology & Telecommunications Schools
Certification
Project Management Professional Certification (PMP), 483864, 08/26/26, 01/01/07
Summary - Key Attributes
- Over 20 years of technical program/project management experience implementing complex IT solutions.
- Experience managing multiple, simultaneous projects
- Effective communication and presentation skills
- Extensive people management experience
- Demonstrate characteristics of approachability, collaborator, and enthusiasm
- Proven negotiation skills and can find common ground to get cooperation when dealing with conflict
- Proactively monitor issues and provide resolutions
- A champion for stakeholder initiatives
- Successful collaboration skills to ensure requirements are met and aligned
- Accountability for work performed is within scope, consistent with requirements, delivered on time, and within budget
- Delivers solutions to improve efficiency, reduce costs while maintaining or improving performance levels
- Produces project plans and status reports to include cost, schedule, scope performance in addition to actively managing issues and risks
- Maintains overall project schedule and follow-up progress with project team members
- Routinely manages critical paths, tasks, dates, testing, and acceptance criteria
- Ensure all projects comply with methodology, controls, and documentation
- Self-starter who executes and is driven to complete all projects and tasks on time
- Methodically obtains stakeholder buy-in and necessary approvals
- Collaborates with project and technical leads in developing effective testing, implementation, and deployment strategies
- Socializes deployment activities to all the respective technology groups
Military Service
Cryptographic & Telecommunications Technician, NSA Fort Meade & Naval Intelligence Command Washington D.C., supporting the Naval Security Group
Timeline
Disaster Recovery Solution Architect/Project Implementation
Schneider Electric
06.2019 - Current
Digital Risk Project Manager
Schneider Electric Corporation
04.2018 - 06.2019
Director IT Support/Project Implementation
AES Corporation
02.2015 - 04.2018
Director Conferencing Services
AES Corporation
06.2012 - 02.2015
Telecommunications Program Manager
AES Corporation
08.2009 - 06.2012
Group Manager/Project Implementation
Verizon Business – Federal Network Systems
06.2004 - 08.2009
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