Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Randall Robberts

La Porte,TX

Summary

Enthusiastic Outside Sales Representative eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Electrical Prefabrication process and training in the presentation of products.

At Orbit Industries I managed a territory of two states, Texas and Oklahoma, specializing in Prefabrication products offered by Orbit Industrial. Mastered Orbit's presentation over a wide range of products for the electrical industry. As Orbit released new products I would find innovatived ways to add these to my presentation. Created and maintained relationships with a large number of suppliers and contractors. Working for a manufacturer, my main focus was getting in front of electrical contractors to create a demand for Orbit Prefab products. I specialized in getting to know the operations of each contractor then advised and presented specific products based on their needs. From their I would work with the suppliers on pricing and inventory levels needed for specific contractors. During my three and a half year career with Orbit, I grew the Texas and Oklahoma markets by over one million dollars combined each year and surpassed sales goal set for me by Orbit.

Before I started with Orbit I was a Retail and Industrial Store Manager in the automotive industry at Stewart Industrial and Bass and Meineke Auto Care offering ten years experience. Also, specializes in dispatching a fleet of Mobile Tire Technicians who specialize in large industrial tire work, with a particular talent for building a solid customer base. Consistently meeting monthly commission-based sales goals. After Stewart Industrial closed its doors, I was hired at Bass and Meineke. Bass and Meineke did not have a Mobile Tire Division, I was able to hire mobile tire technicians, set up accounts with my Industrial Tire Manufacturers, and most importantly assist my large customer base in making the switch from Stewart to Bass. I am proud to state that close to 90% of the companies i serviced at Stewart made the move to Bass and Meineke.

Overview

18
18
years of professional experience

Work History

Senior Sales and Project Manager

In N Out Roofing LLC
02.2023 - 11.2024
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and made sure I was available 24 hours a day anytime a potential or active customer called.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
  • Created detailed schedules for project milestones to ensure timely completion.
  • Coordinated with external vendors to ensure deliverables met project specifications.
  • Conducted quality assurance checks throughout project lifecycle to maintain high standards.
  • Identified potential project risks with thorough analysis and developed mitigation strategies.
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
  • Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.

Factory Direct Sales Associate

Orbit Industries
04.2019 - 11.2022
  • Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
  • Met customers in all areas of Texas and Oklahoma in warehouses and businesses to discuss and demonstrate products.
  • Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals in my territories.
  • Put together sales proposals and contracts.
  • Wrote weekly reports outlining activities and sales.
  • Built relationships with customers and community to promote long term business growth.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Negotiated prices, terms of sales and service agreements.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Set and achieved company defined sales goals.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Prepared and deliver customer sales quotes.
  • Met with customers to discuss and ascertain needs, tailor solutions, and close deals.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
  • Selected correct products based on customer needs, product specifications and applicable regulations.

Store Manager

Bass and Meineke Auto Care
11.2016 - 04.2019
  • I brought my knowledge of mobile tire service from my previous job, creating and maintaining a brand new revenue stream for Bass and Meineke.
  • Set up accounts with industrial and commercial tire manufacturers, negotiating pricing while making sure I could still provide my customers with their promised pricing profiles.
  • Recruited and hired three mobile tire technicians.
  • I was able to reach out to my extensive list of companies and contacts, and secure their future business with Bass and Meineke, resulting in huge gains to their projected monthly totals within the first weeks of my employment.
  • Analyzed sales data for strategic planning and resource allocation.
  • Established a welcoming atmosphere to encourage repeat business.
  • Motivated staff to achieve store goals for enhanced sales productivity.
  • Analyzed sales trends to adjust inventory orders for improved turnover.
  • Resolved customer complaints for improved store reputation and loyalty.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.

Tire Technician

National Tire and Battery
01.2007 - 04.2019
  • Quickly became the lead technician in the garage at store 813 in Deer Park TX
  • Completed Tire Repair, Tire Balancing, Tire Flat Repair, and Tire Rotations in safe and timely manner
  • In 2008 I was promoted to a Sales Associate, where I found my love for customer service and customer satisfaction
  • I promptly met customers outside at there vehicles where I would listen to their reason for visit, inspect the vehicles together with the customer, telling them about our specials and looking for different sales opportunities
  • In 2009 I was promoted to Service Manager and moved to store 796 in Baytown Tx, where I worked hand to hand with four ASE Certified mechanics
  • I controlled the flow of the garage, dictating which vehicle would be worked on first, who would work on the vehicle, and selling extra service on the vehicles
  • At our shop, we wrote up an estimate for every vehicle that entered the bay doors
  • In 2010, they allowed me to lead my own store as Store Manager of Store 796
  • Developed department's first incentive performance plan which motivated staff and resulted in a 23% increase in sales
  • Managed team of eleven professionals.

Commercial Tire Sales and Dispatch Manager

Stewart Industrial
05.2011 - 10.2016
  • At the point of hire I was given complete control of all aspects of the Tire section of the business
  • I was allowed to choose who we purchased tires from so that I could ensure we were getting the best price possible
  • I was able to negotiate pricing structures and profiles for different companies, to guarantee we were giving the customer the best price and making the most profit possible off of every single invoice
  • I answered all calls pertaining to tires, being that of retail sales and commercial/industrial road service calls
  • Managed of fleet of service trucks ranging from six to four vehicles at a time, had to choose which truck to send to a certain job site while paying attention to that technician's location, his inventory on his truck, and his skill level
  • We also had a delivery driver which I would use to pick up tires for emergency road service and pick up items for our inventory
  • While doing this I also shared the duties of the front counter with one other employee, those duties included, but are not limited to: greeting all customers at the door, documenting contact information and reason for visit from each customer, taking and tagging customer's keys in a timely but organized fashion, writing up all invoices and controlling prices for each vehicle leaving the shop, test driving and understanding the mechanical/tire work that preformed on all vehicles leaving the shop, pulling in and out of the busy bays safely
  • I counted and controlled the tire inventory with over 2,000 units resulting in over $400,000.00 at any certain time
  • Kept a schedule and maintained the maintenance of our mobile tire trucks, and delivery trucks paying special attention to the safety of our vehicles, also making sure the trucks stayed in the guidelines and laws of the Texas Department of Public Safety.
  • Motivated team to meet and exceed sales goals.
  • Traveled to different companies to negotiate large sales and contracts.
  • Analyzed sales data and developing strategies and action plans.

Store Manager

National Tire And Battery
01.2007 - 05.2011
  • Managed inventory control, cash control and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Approved regular payroll submissions for employees.

Education

University of Houston - Clear Lake
Houston, TX
2009

San Jacinto College District
Pasadena, TX
2007

La Porte High School
La Porte, TX
2006

Skills

  • Reliable and dependable
  • Fast Learner
  • Team leadership
  • Perfect attendance record
  • Territory growth
  • Outstanding people skills
  • Strategic planning
  • Large network of contacts

Accomplishments

  • Earned the trust of my customers by completing pricing structures with accuracy and efficiency.
  • Documented and resolved inventory issues which led to increase in sales.

References

Jason Sodaro, Regional Manager

Orbit Industries

Personal Cell: 281 615 4925


Aaron Jacobs, Vice President of Sales

Orbit Industries

Personal Cell 714 262 5416


Floyd Anderson, Vice President

Lynchberg Shipyard

Personal Cell: 713 545 0662 Former Client


Timeline

Senior Sales and Project Manager

In N Out Roofing LLC
02.2023 - 11.2024

Factory Direct Sales Associate

Orbit Industries
04.2019 - 11.2022

Store Manager

Bass and Meineke Auto Care
11.2016 - 04.2019

Commercial Tire Sales and Dispatch Manager

Stewart Industrial
05.2011 - 10.2016

Tire Technician

National Tire and Battery
01.2007 - 04.2019

Store Manager

National Tire And Battery
01.2007 - 05.2011

University of Houston - Clear Lake

San Jacinto College District

La Porte High School

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Randall Robberts