Summary
Overview
Work History
Education
Skills
Timeline
Randall Rodgers

Randall Rodgers

Sharps Chapel,TN

Summary

Dynamic leader and skilled carpenter with proven expertise in team management and store maintenance honed at Sonics Drive In and Appling and Sons. Excelled in enhancing customer satisfaction and streamlining operations, demonstrating exceptional problem resolution and employee motivation abilities. Achieved significant improvements in productivity and service quality through effective leadership and collaboration.

Professional manager with strong focus on team collaboration and achieving results. Reliable, adaptable, and skilled in staff supervision, conflict resolution, and inventory management. Strong organizational abilities and effective communication skills ensure smooth operations and high performance.

Diligent [Desired Position] with solid background in managing shifts and key holding responsibilities. Skilled in overseeing smooth operations, ensuring staff efficiency, and enhancing customer satisfaction. Demonstrated ability in inventory control and team leadership.

Experienced with shift management and key holding in high-paced environment. Utilizes leadership skills to maintain operational efficiency and staff productivity. Track record of effective problem-solving and maintaining high standards of service.

Overview

10
10
years of professional experience

Work History

Shift Manager/Key Holder

Sonics Drive In
11.2020 - 09.2022
  • Trained new employees on company policies, procedures, and job-specific tasks to ensure their success in the role.
  • Oversaw cash handling procedures, maintaining accurate records of transactions and preventing discrepancies.
  • Delegated tasks effectively among team members based on their strengths and skill sets leading to greater productivity levels.
  • Maintained store cleanliness throughout the day to create a welcoming atmosphere for both customers and staff members alike.
  • Increased customer satisfaction through attentive service, swift problem resolution, and effective communication.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Managed inventory levels, ensuring adequate stock for smooth business operations and minimizing waste.
  • Resolved conflicts between employees diplomatically promoting a harmonious working environment conducive to high-performance teamwork.
  • Assisted customers with inquiries or concerns promptly and professionally, enhancing brand reputation for excellent service.
  • Ensured compliance with all company standards as well as local health and safety regulations during each shift.
  • Monitored employee performance, providing constructive feedback and coaching to foster professional growth.

Carpenter's Assistant

Appling and Sons
03.2013 - 10.2017
  • Cut materials according to specifications in preparation for installation.
  • Assisted with movement of materials and equipment to job sites.
  • Kept job site cleaned up properly and all debris disposed of in respective containers.
  • Worked with master carpenters to install decks for both residential and commercial customers.
  • Installed and repaired woodwork, millwork, and cabinetry under supervision of master carpenter.
  • Gained valuable education in residential and commercial building codes.
  • Followed established job site safety regulations and maintained safe and clean work area.
  • Completed installations of building structures, trim, flooring, and cabinetry.
  • Prepared materials accurately using hand and power tools to make precise cuts.
  • Built flooring, window frames and countertops according to custom carpentry project specifications.
  • Planned and executed work with proper tools and materials to maximize productivity.
  • Cleaned work areas, machines and equipment to maintain clean and safe job site.
  • Assisted carpenters in constructing new homes, installing frames and assembling roofing structures.

Education

GED -

Union County High School, Maynardville, TN
05-2007

Skills

  • Store maintenance
  • Effective leadership
  • Employee motivation
  • Team management
  • Customer service
  • Store organization
  • Drawer balancing
  • Team leadership
  • Teamwork and collaboration
  • Hiring and training
  • Professional and courteous
  • Problem resolution
  • Negotiation and conflict resolution

Timeline

Shift Manager/Key Holder - Sonics Drive In
11.2020 - 09.2022
Carpenter's Assistant - Appling and Sons
03.2013 - 10.2017
Union County High School - GED,

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Randall Rodgers