RANDALL SCOTT
Grove City,OH
Summary
I believe that I am a skilled store and parts professional with 7+ years of experience in auto parts retail, delivery, and dealership support. Proven ability to manage inventory, train staff, and resolve customer needs. Focused on accurate parts matching, efficient workflows, and strong team support.
Overview
11
11
years of professional experience
Work History
Parts Advisor
Bob Caldwell Chrysler Jeep Dodge
Columbus, Ohio
10.2025 - Current
- Identified and matched vehicle parts using catalogs, diagrams, and dealership inventory systems to ensure timely service.
- Verified availability of parts in inventory and shared updates with service and repair teams.
- Supported technicians with correct parts selection for routine repairs and maintenance jobs.
- Processed special orders for Chrysler, Jeep, Dodge, and Ram components.
- Monitored backorders and expedited delivery of parts to minimize service delays.
- Assisted Bob Caldwell Chrysler Jeep Dodge customers with Mopar parts questions and counter service.
- Collaborated with team members to create effective strategies that enhanced sales revenue.
Delivery Driver
Metro Heating
Hilliard, Ohio
06.2022 - 10.2025
- Delivered heating equipment and parts to customer sites across Metro Heating routes.
- Navigated local routes to complete timely Metro Heating service stops.
- Loaded and secured furnaces, boilers, and HVAC supplies before daily departures.
- Unloaded heating materials carefully at job sites and storage areas.
- Communicated delivery updates with technicians, dispatchers, and customers.
- Verified invoices, shipping labels, and order details with warehouse staff.
Store Manager
O'Reilly Auto Parts
Columbus, Ohio
07.2015 - 12.2021
- Transitioned through various roles at O'Reilly, ultimately serving as store manager.
- Oversaw sales associates, enhancing customer service practices.
- Analyzed sales reports, optimizing merchandising displays for improved visibility.
- Handled customer complaints and provided product recommendations.
- Resolved customer complaints promptly.
- Supported daily operations for auto parts retail locations.
- Monitored inventory levels, ensuring timely orders for replacement parts.
- Completed inventory control through cycle counts, audits, and shrinkage checks.
- Recruited, trained, and supervised new employees.
- Trained team members on parts lookup and store procedures.
- Built staff schedules and supported labor coverage needs.
- Maintained safety standards and organized stockroom workflows.
- Handled opening and closing tasks, including cash handling.
- Reconciled cash, balanced sales, and made bank deposits.
- Updated store signage and displays.
- Reviewed store performance and applied feedback to improve operations.
Education
High School Diploma -
Franklin Heights High School
Columbus, OH06-2013
Skills
- Vehicle matching
- Inventory management systems
- Sales inventory control
- Technical troubleshooting
- Team collaboration
- Attention to detail
- Sales support
- Team collaboration
- Conflict resolution
- Conflict resolution
Timeline
Parts Advisor
Bob Caldwell Chrysler Jeep Dodge
10.2025 - Current
Delivery Driver
Metro Heating
06.2022 - 10.2025
Store Manager
O'Reilly Auto Parts
07.2015 - 12.2021
High School Diploma -
Franklin Heights High School