Randall Sheppard
Jacksonville,AR
Summary
Seasoned management professional with over 20 years of experience in U.S. Air Force operations, demonstrating a track record of leadership and adaptability in dynamic environments. Proven ability to master new technologies and roles, driving successful outcomes through effective communication.
Overview
29
29
years of professional experience
Work History
Flight Operations Analyst
Credence Management Solutions
Little Rock AFB, AR
02.2023 - Current
- Oversee student’s schedules from arrival at flightline to graduation - Schedule aircrew students for their flying events in GTIMS - Reviews student’s writeups and grades in computer-based system for completion and accuracy per syllabus requirements - Complete required AF forms upon arrival and graduation for students - Maintain logs for student ahead or behind status
- Accomplishments - Created electronic tracking tool for highly missed flying task items - Effectively revised and instituted electronic daily schedule notification spreadsheet - Received Outstanding Employee of the Year for Little Rock AFB in 2020 - Meticulously reviewed scheduling process to alleviate backlog of students during high student influx period - Coordinate with outside agencies to ensure required training for students is accomplished
Aircrew Scheduler
Sonoran Technologies
Little Rock AFB, AR
01.2019 - 01.2023
- Oversee student’s schedules from arrival at flightline to graduation - Schedule aircrew students for their flying events in GTIMS - Daily review of student GTIMS gradebook events and writeups - Complete required AF forms upon arrival and graduation for students - Maintain logs for student ahead or behind status
- Accomplishments - Created electronic tracking tool for highly missed flying task items - Effectively revised and instituted electronic daily schedule notification spreadsheet - Received Outstanding Employee of the Year for Little Rock AFB in 2020 - Meticulously reviewed scheduling process to alleviate backlog of students during high student influx period - Coordinate with outside agencies to ensure required training for students is accomplished
Aircraft Mechanic I
VSE Corporation
Little Rock AFB, AR
04.2018 - 11.2018
- Document maintenance actions - Performs and supervises aircraft ground handling procedures - Remove, install, repair and replace engine and propeller parts - Troubleshoot malfunctions based on system knowledge and technical manuals - Implement safety procedures - Read and intemperate wiring schematics
- Accomplishments - Isolated bleed air leak to offset ducting - Preformed over 20 chronological inspections ahead of schedule - Identified engine prior to engine failure - Instrumental in daily preflight operations ensuring vital student training
Parts and Tool Attendant
DynCorp International
Little Rock AFB, AR
08.2017 - 03.2018
- Inspected tools and equipment for serviceability - Issued tools and equipment to maintenance personnel - Updated inspections and tool serviceability in computer data base (TCMax)
- Accomplishments - Identified and corrected errors in daily inspection system - Loaded equipment and inspections into computer data base system (TCMax)
Floor Supervisor
Image One
Little Rock, AR
09.2016 - 08.2017
- Supervised 23 employees in daily duties - Printed t-shirts on automated and manual press - Mixed ink colors according to formulas
- Accomplishments - Printed orders for Amazon ahead of schedule ensuring continued use of print company - Modified ink formulas to match college school color requirements - Printed last minute jobs for local same day orders - Learned all positions of print shop operation in a record 2 months
Tool Room Supervisor/Equipment Manager
06.2014 - 06.2016
- Supervised a shop of 12 personnel
- Oversaw daily operations of accountability process, inspections and the maintenance of over 2,000 pieces of test equipment and tools - Responsible for ordering and maintaining tools and equipment for deployment operations
- Worked with multiple agencies to coordinate the acquisition of tools and equipment
- Sent monthly updates reports for the Pentagon on equipment status to include: estimated time of delivery for items on order, equipment serviceability status and number of items on hand vs
- On order - Entered data into computer databases (TCMax) detailing the condition and accountability of all equipment
- Created excel document for the tracking of tools and equipment locations while in storage containers during movement
- Accomplishments - Identified shortfalls in equipment required for job performance and initiated acquisition procedures - Inspected over 100 toolboxes, pieces of test equipment and general aircraft maintenance hardware in order to keep all items in working order for usage in the performance of major aircraft inspections - Orchestrated the local manufacture of tools required for daily job performance based on technical manual specifications - Worked with multiple agencies to get required software loaded on computer systems to enhance the daily operations of accounting for, etching, and shipping and receiving tools and equipment - Cleared backlog of broken tools, equipment and items to be turned into DRMO
United States Air Force
Little Rock Air Force Base, AR
05.1996 - 06.2016
Training Manager
10.2013 - 06.2014
- Responsible for the scheduling of training events for 150+ employees
- Entered individuals into data base to reserve classes
- Developed training schedules once a month to meet shop specific training needs
- Accomplishments - Created excel tracking sheet for training events to alleviate personnel going over due on training
- Alleviated a training overdue rate of approximately 15% of employees to approximately 5% in 3 months time - Scheduled over 150 employees for required monthly training events with zero missed appointments - Assisted in rewrite of shops career development course in house pretests
Propulsion Shop Section Leader
04.2012 - 10.2013
- Managed the teardown, repair/overhaul and buildup of propellers for Air Force supply system - Responsible for keeping production line moving in a timely manner - Responsible for documenting maintenance actions on historical records - Ordered parts thru the Air Force Supply system
- Accomplishments - Led a team of 14 personnel in the tear down, repair and buildup of C-130 (54H60) propellers - Supervised the overhaul/repair of over 120 propellers - Coordinated with equipment manufacturer for the repair of malfunctioning valve housing tester - Cut work time by 15% with revamp of work packages and flow of assembly line - Orchestrated the turn in of over $1M in assets reducing the footprint in an oversees location and enabling the swift shutdown of the location - Oversaw the teardown and turn in of $30+M in weather damaged aircraft parts, put assets back into system for repair and reuse
Aircrew Scheduler
01.2011 - 04.2012
- Ensure aircrew members scheduled to meet training and fill flight requirements - Coordinate with SARM, training office and other appropriate agencies to accomplish/schedule required events in a timely manner - Fill last minute crewmember shortfalls - Update individual information in GTIMS, PEX and other computer based systems
- Accomplishments - Scheduled 30+ crewmembers to fill over 150 sorties - Maintained crewmember training currencies with 95% on time effectiveness - Updated excel tracking system to better track required events and training
Flight Engineer
01.2007 - 04.2012
- Performance of aircraft inspections - Compute flight performance data - Monitor and operate aircraft systems and controls - Analyze system malfunctions and recommend corrective actions - Monitor engine performance - Coordinate maintenance repair actions - Ensure readiness of aircraft for missions both home station and abroad
- Accomplishments - Entered flight data into worldwide data base for tracking of aircraft stresses during flight maneuvers - Identified door open warning light during flight, initiated emergency procedures to ensure crew and passenger safety - Taught aircraft system operations to 20+ new personnel increasing their knowledge base - Built and maintained hostile environment repair kits ensuring aircrews had necessary tools for emergency repairs while in austere locations during deployments - Executed over 140 flight hours in support of combat control missions providing support for ground personnel during convoy ops and personnel under attack
Safety Manager
02.2009 - 01.2011
- Responsible for entering flight safety data into computer data base - Oversaw implementation of both flight and ground safety regulations - Briefed new safety protocols
- Accomplishments - Reviewed and entered mishap reports into Air Force data base - Conducted required briefings to 150+ personnel maintaining compliance with standards - Enforced both Air Force and OSHA work place regulations - Led shop thru annual inspection with no discrepancies found
Aerospace Propulsion Technician
05.1996 - 01.2007
- First line supervisor for the maintenance of C-130 aircraft - Remove, install, repair and replace engine and propeller parts - Troubleshoot malfunctions based on system knowledge and technical manuals - Interpret wiring and hydraulic schematics - Implement safety procedures - Preform engine runs, collects and analyzes data - Document maintenance actions - Performs and supervises aircraft ground handling procedures
- Accomplishments - Filled in as expediter during short manning situation
- Directed individuals covering 5 different skill sets in maintenance leading to the successful launch of over 20 aircraft
- Led maintenance recovery team in troubleshooting and replacement of faulty propeller component, secured Operation Iraqi Freedom resupply mission
- Troubleshot engine over speed condition, replaced faulty fuel control in 2 hours under standard ensuring completion of presidential support mission - Isolated throttle control binding condition to improper hardware, guaranteed aircraft ready for Hurricane Katrina relief missions - Technical expertise vital as lead maintenance technician during Operational Readiness Inspection, pivotal to units "Excellent" rating - Resolved 3 time repeat propeller malfunction, identified faulty electrical propeller control component, instrumental to Operation Iraqi Freedom transport/resupply missions totaling 800 combat sorties delivering 4,250 passengers and 3,200 tons of cargo - Hand picked for maintenance recovery team, isolated and resealed internally leaking propeller pump housing with minimal support equipment
- Saved aircraft on presidential support mission broke in foreign country.
Education
Associate of Applied Science - Aviation Maintenance Technology
Community College of The Air Force
01.2016
Engine Intermediate Maintenance in T -
01.2012
Skills
- Team leadership
- Security clearance
- Aircraft maintenance expertise
- Inventory management
- HAZMAT compliance
- Training and supervision
- Risk management application
- Process optimization
- CPR certification
- First aid certification
- Quality assurance
- Equipment upkeep
- Excel proficiency
- Safety focus
- Aviation operations knowledge
- Safety regulations expertise
- Safety inspections
- Scheduling proficiency
- Microsoft Office Suite
- PowerPoint presentations
- TCMax software proficiency
- GTIMS software knowledge
Additional Information
- Authorized to work in the US for any employer Overview
Timeline
Flight Operations Analyst
Credence Management Solutions
02.2023 - Current
Aircrew Scheduler
Sonoran Technologies
01.2019 - 01.2023
Aircraft Mechanic I
VSE Corporation
04.2018 - 11.2018
Parts and Tool Attendant
DynCorp International
08.2017 - 03.2018
Floor Supervisor
Image One
09.2016 - 08.2017
Tool Room Supervisor/Equipment Manager
06.2014 - 06.2016
Training Manager
10.2013 - 06.2014
Propulsion Shop Section Leader
04.2012 - 10.2013
Aircrew Scheduler
01.2011 - 04.2012
Safety Manager
02.2009 - 01.2011
Flight Engineer
01.2007 - 04.2012
United States Air Force
05.1996 - 06.2016
Aerospace Propulsion Technician
05.1996 - 01.2007
Associate of Applied Science - Aviation Maintenance Technology
Community College of The Air Force
Engine Intermediate Maintenance in T -
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